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Hiring A Virtual Office Assistant
When you are considering the possibility of hiring a Virtual Office Assistant (VA) identify your critical needs and what you expect from a VA. What are the skills that you need? What experience and even more importantly, what qualities are you looking for? While the needs for every business owner will vary, here are a few things to consider when hiring a Virtual Office Assistant.
Experience of a Virtual Office Assistant:
This should be one of the main considerations when looking at a potential candidate. You need to determine how much experience he or she has working from home. It is imperative that you insist on and check references. Be sure that the experience listed matches what you are seeking. A candidate may have substantial experience in word processing but if you’re looking for assistance in bookkeeping, then you probably need to consider someone else.
Integrity of a Virtual Office Assistant:
This trait is particularly important if your Assistant will be dealing with confidential information. Again, reference checks are invaluable and a background check should be considered when client confidentiality is important.
Professionalism of a Virtual Office Assistant:
While this is always important in the business world, it’s probably even more so when you are relying on someone you may never personally meet. If your Virtual Assistant will be dealing with clients via the phone or email, it is imperative that they are able to conduct themselves in a professional manner. How do they conduct themselves on the phone? Do they have a pleasant speaking voice and use proper grammar? A thorough interview as well as a writing assessment can help you make this determination.
Technical Skills of a Virtual Office Assistant:
A Virtual Assistant needs to have all of the software, hardware and technical abilities that are required for the task at hand. Do not assume that just because the candidate applied for the position that he or she has all of the necessary equipment to do the job effectively.
Initiative of a Virtual Office Assistant:
When considering hiring a Virtual Office Assistant, it’s a good idea to see how assertive he or she will be. Is the candidate a self-starter? Do they think “outside the box” or are they timid and need a lot of guidance? You will want to ask how they handle obstacles or difficulties in completing a task and how they manage their time when working from home.
A lot of characteristics make up an excellent Virtual Office Assistant and trying to find the candidate that is just right for your business can be a tricky one. You can make the task of hiring a Virtual Office Assistant an easy one by contacting IAC Professionals today and letting them handle that for you.
Identify critical needs and what you expect from a VA. While needs for business owners vary, there are things to consider.
VA experience: determine the level of experience; insist on & check references. Be sure t...
If you are a business owner and you are looking for the most cost effective way to get the work done that you need help with and don't want to take on a full time employee, then a Virtual Assistant could be just wha...
A virtual assistant is anyone who provides assistance to a company or individual from his or her home or alternate location via the internet. Virtual assistants is a growing trend in these tough economic times, even...
Dave Kurlan
Dave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development.
Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit.
He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine.
He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball.
He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website
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Heather Villa
(Visit Heather's Website)
Heather Villa, CEO, CMA, MBA, MSM
"Perfect practice makes perfect" – Heather
Villa
Heather Villa's strong record of
achievement, exceptional skill &
dedication demonstrate a responsible
attitude.
With a personal philosophy of honesty,
Heather’s only goal is what is best for
the client. Heather Villa, CEO, built IAC
Professionals on a solid foundation of
professional & personal integrity,
creating an internationally renowned firm.
IAC's reputation spans 18 countries,
w/clients from over 20 industries.
Her experience includes bookkeeping,
accounting, office management, data
archiving & data digitization, working in
retail, industrial, automotive industries
& w/government subcontractors. Heather
also worked w/Jackson Hewitt & completed
an internship w/the IRS & the SEC.
Heather is fluent in English, Portuguese &
Italian; is a Certified Management
Accountant & an Intuit QuickBooks™
Certified Pro Advisor, w/over a decade of
experience & holds 3 degrees; Masters in
Business Admin., Masters of Science in
Management, BA in Business Admin, w/minor
in International Business Management. She
is currently pursuing a Masters of Science
in Distance Education.
Heather Villa Video - Heather VillaIAC Professionals, the leader in back office support provided virtually. Customer Service, Receptionist, Bookkeeping and Accounting Services provided 100% virtually by certified, accredited and insured staff.
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