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Seducing Prospects - 10 Ways to Woo New Clients

Guest post by: Michele Harris

Article Overview: How and why do clients choose one agency over another? Wondering why you didn’t land your last new business pitch? Want to know how your agency can become more attractive to prospects? If you’re looking for new clients and feeling a little lonely, read about the Top 10 Ways to Woo New Clients.

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Seducing Prospects - 10 Ways to Woo New Clients

How and why do clients choose one agency over another? Wondering why you didn’t land your last new business pitch? Do you want to know how your business can become more attractive to prospects?Smarti Solutions has been making
successful agency-client
matches for the past decade.
Looking for new clients (and feeling a little lonely)? Pay attention:

The Top10 Ways to Woo New Clients


1. First impressions. Your website. Your Email. The Proposal. Details matter. How you present your
marketing agency—from the first phone call, office vibe, to how your proposal looks—speaks
volumes. Clients are impressionable.
2 Be a good date. Listen. Don’t do all the talking. Clients need to be heard. Let them talk, share and
feel involved. Presenting a proposal without taking the time to listen to their needs is assumptive
and can backfire.
3. Show you’re fabulous. What do you bring to the table? Illustrate how you're different, valuable
and why they need you. Don’t be boring. Keep new business presentations sweet, savvy and under
a half hour.
4.Experience is a turn-on. Industry knowledge gets clients excited. Show successes and relevant
case studies with client’s facing similar challenges—even if it’s in a different industry. It’s about your
track record of success achieving similar goals.
5.Be genuine. Don’t embellish details about services your agencydoesn'treally provide. Be
transparent. You want them to fall in love with the real you—what your agency does best.
6. Have a plan. It’s exciting. Whet their appetite, but don’t give it all away so fast. Show them a
vision of what a journey with your agency might look like. Thought-starters create intrigue.
7.Don’t over-share. Don’t talk negatively about your ex-clients, discuss your earlier career horror
stories or pretend to know more about their business than they do.
8. Be attentive. Would they be an important client for your agency? Make them feel wanted. Show
you care, and how much you want their business. Over-deliver.
9.Bear gifts. Don’t go empty-handed. Leave something behind for them to remember you: a
PowerPoint presentation, a brochure or case studies. You want your agency to remain on their mind
tomorrow.
10.Communicate. Don’t wait. Call the next day. Send a thank you note. Deliver the proposal when
promised. Be responsive and keep your commitments. Be a positive delight.
It's all about building a relationship. Court your clients and be good to them; that's the way to woo them well.

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Home > Advertising > Michele Harris > Seducing Prospects 10 Ways to Woo New Clients >
Article Tags: Business Development, New Business Pitch, New Business Presentation, Pitching new business, Prospecting

About the Author: Michele Harris
RSS for Michele's articles - Visit Michele's website

 

Marketing expert Michele Harris has 20 years experience developing revenue-rich marketing programs for Fortune 500 companies and leading business development and client services for premier advertising agencies. As founder and Chief Matchmaker of Smarti Solutions–the leading marketing agency selection firm for the mid-size marketplace—Michele provides clients with sales and marketing consulting, an unparalleled, intimate knowledge of the boutique and mid-size agency landscape and an expert selection of qualified advertising agencies, PR firms, media and marketing companies across industries, capabilities and other criteria. Michele has been covered by The NY Times, NY Post, PR Week, Inc. Magazine, CNN’s Money Magazine and Crain's BtoB Magazine. To get sales and marketing guidance or assistance finding just the right advertising agency, PR firm or marketing company for your business’ needs, visit http://www.getsmarti.com   

 

 



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Related Forum Posts
Re: Email Etiquette Re: Email Etiquette - [quote="jvprosperity":24jznj58] The P.S. suggestion is good but it depends on the type of communication (e.g. Autoresponder series verses one off emails to Clients or Prospects)[/quote:24jznj58] Andy, You are right. I was mainly referring to Auto Responder emails. To end a normal email, I attach signatures. Takuya
Simple way to avoid Cold Calling Simple way to avoid Cold Calling - Gary, A chiropractor I work with hates cold calling (me too!) and he uses a technique to warm people up to using his services - it's so simple! In Sales your dealing with 3 pools of people: 1. Strangers 2. Prospects 3. Returning Customers You need to move people from one pool to the next. We'll concentrate on #1 and #2 as it's most relevant to your question. My Clients does the following (you just have to tailor it to your situation - be creative). My Client (we'll call him Bob) Bob leverages his time and resources to only get people that need his offer (pain relief) to put their hand up. Dealing with Strangers can get expensive and they don't like to be told what to do as they have no trust or relationship built with him. So to get Strangers to put their hands up he writes up an offer with a free report on a particular pain relief - let's say lower back pain (note: he can simply just change lower back pain to neck pain and have a new report). and uses multiple marketing vehicles to promote the Free report - magazines, newspaper, forums, postcards, private clinics etc. The only people picking up this information are the very people Bob would like as customers as they have Lower back pain. Bob's Free report ends with him stating his services and includes a Free in-house Consultation with no obligation. You'd be surprised at how easily Bob converts Strangers into Prospects. Note: They become prospects when they ask for the Free Guide and in exchange provide their contact details. This gives Bob unlimited opportunity to contact them for the Free in-house consultation with no obligation to continue using him. At this stage Bob's ability to close the sale lies in his office providing good customer service, Bob's ability to help the prospect and provide value at the free in-house consultation. Notice, he hasn't had to pick up the phone to COLD-CALL his Stranger pool or his Prospect pool. Hope that example helps to increase your prospecting!
Re: Who Did You Learn Most From and Why? Re: Who Did You Learn Most From and Why? - Hi Martin, You missed out on the most essential community that helps you grow - Your Clients. Well, I believe that my Initial Clients have been the ones who have given me the moments of 'aha' in my business. They have stood by me even when I was a starter and that has helped me shape and build my stand. They have helped me grow as an entrepreneur, learn to have loads of patience and make the most of what comes across. They have also helped me to strengthen me as a person. btw, personally speaking, my Grandfather always kept me on track and lent me emotional support when I was down in any matter - be it business or otherwise.
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