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BIBLIOGRAPHY - E-COMMERCE FOR DEVELOPMENT: PROSPECTS AND POLICY ISSUES

BIBLIOGRAPHY - E-COMMERCE FOR DEVELOPMENT: PROSPECTS AND POLICY ISSUES

BAYES, A., J. VON BRAUN and R. AKHTER (1999), “Village Pay Phones and Poverty Reduction: Insights from a
Grameen Bank Initiative in Bangladesh”, ZEF Discussion Papers on Development Policy, No. 8, Center
for Development Research, Universität Bonn.
COHEN, S.J., B. DELONG and J. ZYSMAN (2000), “Tools for Thought: What Is New and Important about the
‘E-conomy’”, BRIE Working Paper, No. 138, Berkeley, CA.
DASGUPTA, S., M. HUQ and D. WHEELER (2000), “Village Development in the Digital Age: The Impact of the
Internet on Rural Bangladesh”, processed, Infrastructure/Environment Team, Development Research
Group, The World Bank, Washington, D.C.
DUNCOMBE, R. (1999), “Pilot Case Studies of ICT-related Categories of Small Enterprise in Botswana”,
processed, IDPM, University of Manchester.
DUNCOMBE, R. and R. HEEKS (1999), “Information, ICTs and Small Enterprise: Findings from Botswana”,
Development Informatics Working Paper Series, No. 7, University of Manchester.
ERNBERG, J. (1998), “Universal Access for Rural Development: From Action to Strategies”, First International
Conference on Rural Telecommunications, Washington, D.C., 30 November–2 December.
GARBADE, K.D. and W.L. SILBER (1978), “Technology, Communication, and the Performance of Financial
Markets, 1840-1975”, Journal of Finance, Vol. 33, No. 3.
GORDON, A. (1979), “The Location of Coffee Processing”, processed, OECD Development Centre, Paris.
ITC (2000), Secrets of Electronic Commerce: A Guide for Small- and Medium-Sized Exporters, International
Trade Centre, UNCTAD/WTO, Geneva.
ITU (1999), Challenges to the Network: Internet for Development, International Telecommunications Union,
Geneva.
IZAGUIRRE, A. (1999), “Private Participation in Telecommunications — Recent Trends”, The World Bank Private
Sector View Point, No. 206, Washington, D.C.
LEFF, N.H. (1984), “Externalities, Information Costs, and Social Benefit-Cost Analysis for Economic
Development: An Example from Telecommunications”, Economic Development and Cultural Change,
Vol. 32, No. 2.
MANN, C.L. (2000a), “Electronic Commerce in Developing Countries. Issues for Domestic Policy and WTO
Negotiations”, Institute for International Economics Working Paper, No. 2000-03, Washington, D.C.
MANN, C.L. (2000b), Global Electronic Commerce: A Policy Primer, Institute for International Economics,
Washington, D.C.
OECD (2000a), Information Technology Outlook 2000, Paris.
OECD (2000b), Is There a New Economy? First Report on the OECD Growth Project, Paris.
OECD (2000c), OECD Economic Outlook, No. 63, Paris.
OECD (2000d), Guidelines for Consumer Protection in the Context of Electronic Commerce, Paris.
PANOS (1998), “The Internet and Poverty”, Panos Briefing Note, No. 28, London.

PÉREZ-ESTEVE, R. and L. SCHUKNECHT (1999), “A Quantitative Assessment of Electronic Commerce”, WTO
Staff Working Paper, No. 99-01, Geneva.
SMITH, M., J. BAILEY and E. BRYNJOLFSSON (1999), “Understanding Digital Markets: Review and Assessment”,
in E. BRYNJOLFSSON and B. KAHIN (eds.), Understanding the Digital Economy, The MIT Press, Cambridge,
MA.
TALBOT, J. (1997), “The Struggle for Control of a Commodity Chain: Instant Coffee from Latin America”, Latin
American Research Review, Vol. 32, No. 2.
WIPO (1999), The Management of Internet Names and Addresses: Intellectual Property Issues, Geneva.
WORLD TOURISM ORGANIZATION (2000), Marketing Tourism Destinations Online, Madrid.

OECD DEVELOPMENT CENTRE
Working Paper No. 164
E-COMMERCE FOR DEVELOPMENT: PROSPECTS AND POLICY ISSUES
by
Andrea Goldstein and David O’Connor





BIBLIOGRAPHY ECOMMERCE FOR DEVELOPMENT PROSPECTS AND POLICY ISSUES - To learn more about this author, visit OECD Development Centre's Website.

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John Brennan
John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website

Joe Dager
Joe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website

Dave Kurlan
Dave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website

John Power
John Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website

David Acheson
David Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns.  David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website

Linda Richardson
Linda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website


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OECD Development Centre
(Visit OECD's Website) Created in 1962 by the Organisation for Economic Co-operation and Development (OECD) in Paris, the Development Centre is an interface between OECD Member countries and the emerging and developing economies. The Development Centre occupies a unique place within the OECD and in the international community. It is a forum where countries come to share their experience of economic and social development policies. The Centre contributes expert analysis to the development policy debate. The objective is to help decision makers find policy solutions to stimulate growth and improve living conditions in developing and emerging economies.

OECD Development Centre is a Platinum author on EvanCarmichael.com
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