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Brand equity vs value
Written by: Lisa SteingoldArticle Overview: In light of recent major financial brands going 'belly up' in more ways than one, brand value is taking on a whole new light!
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Free Download - 21st century wellness By Lisa Steingold |
Brand equity vs value
Being in the marketing
space I am extremely passionate about brands. So what exactly is a brand? Well
if you’re reading this article and thinking it’s a name and logo then be
grateful that we haven’t met. If one has to consult Wikipedia, the answer a
brand is a collection of symbols, experiences and associations connected with a
particular entity. Call me naive or somewhat biased but I believe that brands
encapsulate an organisation. A brand is, or rather should be, the basis for an
organisations offering.
So whilst I am passionate
about brands I do have some ethical considerations surrounding many of today’s
domineering brands. Such brands frequently command astronomical fortunes on the
basis of “Brand Equity” in the sale of either their products or the business
itself.
Brand equity is determined
largely by how well a brand is recognised and subsequently favoured over its
competitors. (I have to say I feel sorry for the poor bean counters whose job
it is to try and calculate a figure for this seemingly intangible “asset”.)
Whilst brand equity is all
well and good, surely as businesses begin to face the real challenges of the
future, we need to be asking greater questions of brands? “Never mind brand
equity, but what of brand value?”
Short supply of human
capital, dwindling natural resources and tougher economic climates are just a
few of the challenges facing businesses of the 21st century. Over
and above that, consumers are demanding, more than ever before, that brands
deliver greater real value than merely additional dividends to shareholders. I
fear that those brands not delivering real value will have no REAL presence in
future markets.
Brands of the future will
have to deliver fundamental value not only to their customers and shareholders
but also to their employees, service providers and to the greater community.
Well if that is the case then many well known brands i.e. those holding massive
brand equity, are failing to deliver. Well certainly from a sustainability
point of view but this isn’t necessarily a bad thing. It just means having to
undergo a process of realigning and innovating.
Brands will not only need
to relook at their promise but they will need to look at the processes that
support the promise. For example let’s take a notorious example such as MacD’s.
Is “I’m lovin’ it” really a promise? Well I know for a fact my thighs aren’t
lovin’ it – neither are my arteries. I also don’t think that Mother Nature is
particularly lovin’ the additional polystyrene, plastic or cardboard. So
regardless of the fact that the brand is valued in billions of dollars, is
there a place for MacD’s in the future? Well I have to say that I do feel
slightly sorry for Ronald McDonald and his crowd considering the bad publicity
they receive on a daily basis but perhaps this could possibly used as a
catalyst for change. Ultimately it is for their executive team to decide not
for me to say but I don’t feel that “I’m lovin’ it” is particularly delivering
on any real promise.
So as I look to developing
new brand strategies for my organisation and my clients in future, I’ll be
thinking of the value exchange and in greater terms than Rands and Cents. It
could mean the difference between being around in 2010 or not.
Just a thought
Happy Marketing
Lisa
Article Tags: bean counters, brand equity, challenges, experiences, fortunes, job, marketing, nbsp, quot quot, rsquo, sans serif, span style, style font, wikipedia
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About the Author: Lisa Steingold RSS for Lisa's articles - Visit Lisa's website Lisa is an adventurer, outdoor enthusiast, philanthropist, passionate marketer, writer and coach. With an understanding that she is her own brand, Lisa approaches all aspects of her life through the key values of passion, integrity, innovation and results. With a view to empowering others, she established; Life Inc. www.lifeinc.co.za in 2008 to coach individuals through change. She writes for various publications, including Oprah, Shape and the Journal of Marketing. She is the national marketing manager for Vega, The Brand Communications School. She consults to various small and medium enterprises in the field of marketing and sees communication as the central theme in all that she does. She loves chocolate, off-the-beaten-track travel, her mountain bike, her cat Samwise, reading, writing, and concocting fabulously flavourful dishes for friends and family. She can otherwise be found teaching spinning classes at her local Virgin Active or attempting to make her not-so fingers green, in the garden. Click here to visit Lisa's website Sustainability a key issue in marketing 21st century wellness Brand equity vs value The 10 Questions of Marketing |
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