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The essence of the soft stuff

Written by: Allen Hatton

Article Overview: If you happen to have caught my interview on Maryland Public Television last week you would have heard Jeff Salkin, the interviewer ask me about the soft skills of leadership. A couple of things we talked about were empathy and listening. The question is how important are they and can they be learned. My answer to that is that they are extremely important to 21st century leadership and yes they can be learned. Last August I wrote about emotional intelligence and leadership and I want to follow up to that with additional information presented by Daniel Goleman, the nation’s leading authority on emotional intelligence.

The essence of the soft stuff

If you happen to have caught my interview on Maryland Public Television last week you would have heard Jeff Salkin, the interviewer ask me about the soft skills of leadership. A couple of things we talked about were empathy and listening. The question is how important are they and can they be learned. My answer to that is that they are extremely important to 21st century leadership and yes they can be learned. Last August I wrote about emotional intelligence and leadership and I want to follow up to that with additional information presented by Daniel Goleman, the nation’s leading authority on emotional intelligence. If you don’t think this stuff is important --- I feel sorry for the people that work for you --- and I feel sorry for you because you’re not leading any where near as effectively as you could be. With that I’ll turn it over to Daniel Goleman.

Mary – I am going to have tapes made of the show so perhaps we can offer to send one out if someone is interested. We could make that available as an announcement. I am ready to be more shameless in my marketing. I have people come up to me all the time and tell me they read and enjoy my Gems, but I have not seen any business from it – so let’s cut loose!!!!

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