3 Simple Tips To Make Life Smoother
3 Simple Tips To Make Life Smoother
Yesterday was a busy day for “it happened again.” In the morning, I had an earlier scheduled business appointment in a major metropolitan city that required a 1.5-hour drive, parking in paid lot and a 20-minute walk. Upon arriving on time, I was asked to wait because the intended person was not in yet. After waiting 45 minutes with several calls to his cell phone as well as emails, the individual still had not responded. I left with assurances from the staff that he would be calling me soon. Twenty-four hours later, I have yet to receive a phone call. And, yes, I did confirm the meeting with him via email.
On the drive home, I stopped at a fast food restaurant for a cold drink. When waiting to pay for the drink, the people in the car in front of me just casually discarded their trash in the parking lot even though a trash container was only a few feet away. Littering, another "it happened again" experience.
That afternoon, my husband waited for 2.5 hours for a confirmed appointment with the local cable company. When I made the appointment, I provided 2 phone numbers and confirmed with the cable company to use the cell phone number. The customer service person read back to me both numbers. Upon returning home, I received a voice mail that the cable person had arrived, but nobody was home. I check with the husband and he was in the living room the entire time waiting for the service person. When calling the cable company back, I asked if there was a second number and the response was "No."
The “it happened again” experience seems to be very prevalent in today’s fast paced world. Individuals fail to listen, employees fail to perform, and life just seems like a revolving door with one less than positive experience taking the place of another one.
The question then is “What can I do for myself to ensure that the it happened again experience will not happen?” In all honesty, probably nothing because the “it happened again” is usually out of one’s control. However, what we as individuals can do is to reduce the number of experiences by these three simple tips.
1. Confirm all appointments either by phone or email and probably both.
2. When communicating, require the other person to repeat back all telephone numbers, names and any important information.
3. Model the behavior necessary so that no one will associate “it happened again” with you
The it happened again experience will always be with us because as humans we are subject to error. All we can do is to make sure that our behavior will not cause someone to think of us as a part of the “it happened again.”
3 Simple Tips To Make Life Smoother - To learn more about this author, visit Leanne Hoagland-Smith's Website.
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Have you ever experienced the same thing several times and had the thought “Well, it happened again?” Since I have been a small business coach and educational consultant, I have this thought at least weekly and sometimes even daily.
Yesterday was a busy day for “it happened again.” In the morning, I had an earlier scheduled business appointment in a major metropolitan city that required a 1.5-hour drive, parking in paid lot and a 20-minute walk. Upon arriving on time, I was asked to wait because the intended person was not in yet. After waiting 45 minutes with several calls to his cell phone as well as emails, the individual still had not responded. I left with assurances from the staff that he would be calling me soon. Twenty-four hours later, I have yet to receive a phone call. And, yes, I did confirm the meeting with him via email.
On the drive home, I stopped at a fast food restaurant for a cold drink. When waiting to pay for the drink, the people in the car in front of me just casually discarded their trash in the parking lot even though a trash container was only a few feet away. Littering, another "it happened again" experience.
That afternoon, my husband waited for 2.5 hours for a confirmed appointment with the local cable company. When I made the appointment, I provided 2 phone numbers and confirmed with the cable company to use the cell phone number. The customer service person read back to me both numbers. Upon returning home, I received a voice mail that the cable person had arrived, but nobody was home. I check with the husband and he was in the living room the entire time waiting for the service person. When calling the cable company back, I asked if there was a second number and the response was "No."
The “it happened again” experience seems to be very prevalent in today’s fast paced world. Individuals fail to listen, employees fail to perform, and life just seems like a revolving door with one less than positive experience taking the place of another one.
The question then is “What can I do for myself to ensure that the it happened again experience will not happen?” In all honesty, probably nothing because the “it happened again” is usually out of one’s control. However, what we as individuals can do is to reduce the number of experiences by these three simple tips.
1. Confirm all appointments either by phone or email and probably both.
2. When communicating, require the other person to repeat back all telephone numbers, names and any important information.
3. Model the behavior necessary so that no one will associate “it happened again” with you
The it happened again experience will always be with us because as humans we are subject to error. All we can do is to make sure that our behavior will not cause someone to think of us as a part of the “it happened again.”
3 Simple Tips To Make Life Smoother - To learn more about this author, visit Leanne Hoagland-Smith's Website.
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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Kim CastleWith nearly two decades in the advertising and design business, with clients like Domino's Pizza, General Motors, Direct TV, Pedigree, Wolfgang Puck, Higher Octave Music, Hollywood Celebrity Products, Disney, and Paramount, as well as thousands of entrepreneurs around the world define, structure, communicate, and position their business for greater profits, BrandU(R) co-creators Kim Castle and W. Vito Montone discovered that entrepreneurs could experience the same power that big brands command for a fraction of the cost with the world's only process-based results-drive Integral approach to business creation. BrandU(R) is helping entrepreneurs grow with the power of extreme clarity from idea...to brand...to market(TM) and helping one million entrepreneurs become successful and whole so that they can make a difference in the world. Are you one of them? If you want to experience clarity all the way to the bank(TM), get started now at http://www.brandu.com. - Visit Kim Castle's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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