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Are You an Ethical Salesperson?

Written by: Leanne Hoagland-Smith

Article Overview: Are you in sales? Are you ethical in your dealings? Why is this important?

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Are You an Ethical Salesperson?

Tell most people that you are in sales and watch their reaction. Their experiences with high pressure, poor service and poor quality have conditioned the masses to believe the worst when they hear this word – salesman.

This visceral reaction might be why many involved in sales now call themselves business development representatives. Yet, after talking to them, you know what is, is. They are in sales.

So why this extreme negative reaction? If we look to the past, we may remember the used car salesman or the high-pressure salesperson that we encountered during our work experience. Our negative reaction has more to do with their ethics and values than their selling skills.

What most of these salespeople have in common is a lack of ethics. Without clearly communicated ethics and values, the salesperson will do almost anything to secure the order. Their beliefs and attitudes were once the sale was made, go on to the next sale or sucker.

Today’s marketplace is different. Buyers are far more intelligent and have easier access to researching potential products and services. To differentiate yourself demands that you construct your own values statement. These values are non-negotiable behaviors that you will consistently demonstrate in all interactions.

Maybe it is time to use a core values statements to disqualify potential clients so that you can secure clients who will truly benefit from your products or services. When we as sales people take any order just to make a sale, we may be compromising our own core values and ultimately end up with a dissatisfied client. Remember, that dissatisfied clients share their unhappiness with more people than satisfied clients do.

If you are a salesperson and do not have a written values statement for yourself, take the time right now to construct one right now. For you and more importantly your demonstrated ethics are the change in the world.

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Home > Business-Coach > Leanne Hoagland-Smith > Are You an Ethical Salesperson
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About the Author: Leanne Hoagland-Smith
RSS for Leanne's articles - Visit Leanne's website

Executive consultant, sales coach and speaker, Leanne Hoagland-Smith, partners with innovative and crazy busy leaders who want to dramatically improve their team results. What this looks like differs for each firm and why a free strategy session is offered just by calling 219.759.5601 CDT USA to have a conversation about the results you are seeking. If you prefer you can forward a request to coach@processspecialist.com

Her book, Be the Red Jacket is a no-nonsense and quick read to help discover potential gaps that may be keeping you from your goal to increase sales. The forward is by Evan Carmichael of EvanCarmichael.com

Remember if you think you cannot or you think you can either way you are right. (Henry Ford). Sales Coaching Tip:  Change your thoughts; improve your results.

Click here to visit Leanne's website
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Related Forum Posts
Re: New member from the USA Re: New member from the USA - [quote="Ethical":cf54b60n][quote="Mal Tindle":cf54b60n]Hi Ethical, Welcome to the forum, it's good to see new people getting involved in any forum and you have picked one of the very best. I haven't been a member too long but am a regular now because of the support and resources available here which are most impressive. I see you work in the recycling of ink cartridges and I wish you well with that and attracting traffic to your site. best wishes, Mal.[/quote:cf54b60n] Thanks for your welcome,Mr.Mal,are you located in the USA,or the UK o'GB.or some other locale?,and if may I have your permission to ask,What kinda(kind of) entrepreneurship are you involved with?,as anything in life,education,and correct info...is the key to success,and Profesional forum attendance,is enlighting.Thanks again for your welcome.[/quote:cf54b60n] Hi Again Ethical, Thank you for your reply, I live in the UK and don’t have a product as such to sell like you but I am an Internet Marketer and owner of the ‘Work From Home Gems’ site below. I specialise in finding and recommending different ways to make money on the internet as an affiliate. I very much enjoy working in this sector and hope to work full time from home in the future. Don’t forget to set up your signature as recommended by GT above as this is a simple way to ad the URL of your website and this will show on every post you make, best wishes, Mal.
Re: New member from the USA Re: New member from the USA - Hi Ethical, Welcome to the forum, it's good to see new people getting involved in any forum and you have picked one of the very best. I haven't been a member too long but am a regular now because of the support and resources available here which are most impressive. I see you work in the recycling of ink cartridges and I wish you well with that and attracting traffic to your site. best wishes, Mal.
Re: New member from the USA Re: New member from the USA - [quote="Mal Tindle":3s6v9kvh]Hi Ethical, Welcome to the forum, it's good to see new people getting involved in any forum and you have picked one of the very best. I haven't been a member too long but am a regular now because of the support and resources available here which are most impressive. I see you work in the recycling of ink cartridges and I wish you well with that and attracting traffic to your site. best wishes, Mal.[/quote:3s6v9kvh] Thanks for your welcome,Mr.Mal,are you located in the USA,or the UK o'GB.or some other locale?,and if may I have your permission to ask,What kinda(kind of) entrepreneurship are you involved with?,as anything in life,education,and correct info...is the key to success,and Profesional forum attendance,is enlighting.Thanks again for your welcome.
Re: New member from the USA Re: New member from the USA - [quote="Mal Tindle":rpz5ne6d][quote="Ethical":rpz5ne6d][quote="Mal Tindle":rpz5ne6d]Hi Ethical, Welcome to the forum, it's good to see new people getting involved in any forum and you have picked one of the very best. I haven't been a member too long but am a regular now because of the support and resources available here which are most impressive. I see you work in the recycling of ink cartridges and I wish you well with that and attracting traffic to your site. best wishes, Mal.[/quote:rpz5ne6d] Thanks for your welcome,Mr.Mal,are you located in the USA,or the UK o'GB.or some other locale?,and if may I have your permission to ask,What kinda(kind of) entrepreneurship are you involved with?,as anything in life,education,and correct info...is the key to success,and Profesional forum attendance,is enlighting.Thanks again for your welcome.[/quote:rpz5ne6d] Hi Again Ethical, Thank you for your reply, I live in the UK and don’t have a product as such to sell like you but I am an Internet Marketer and owner of the ‘Work From Home Gems’ site below. I specialise in finding and recommending different ways to make money on the internet as an affiliate. I very much enjoy working in this sector and hope to work full time from home in the future. Don’t forget to set up your signature as recommended by GT above as this is a simple way to ad the URL of your website and this will show on every post you make, best wishes, Mal.[/quote:rpz5ne6d] Howdy (Hi and How do you do,in Texan): I'm currently working from home,and with My lifelong ltd. business experience(which is not as limited ,As I humbly stated ,I hope to utilize (utilise in British English),some knowledge to help me be somewhat successful.('California is a "brand new game" to many outsiders,inc. a West Texan ,like me,but I somehow managed above expectations). My ambition at this stage of my life(being formally retired),isn't like when I was younger,and accomplished a lot,'way beyond my ltd. means', as I met with a lot of small and big successes,as I didn't had the luxarious option of losing or failing,in order to survive,I had to'make it'. In today's USA Economy and it's negative implications on all of retirees(pensioners) and disabled folks, It became vital to be able to function with some amount of success...or face hunger,if not worse,in the USA we have a 'nation' of homeless folks,that are unaided.most of them are either disabled,or 'senior citizens',or both. so failure is not an option,currently I live in Southern California,which is controlled by an inhumane and dishonest Reublican governor,that cut income from both disabled,and the aged disabled(With false excuses) .while cost of subsisting here is skyrocketing without price controls.so any ltd. additional income is a 'blessings'.Our country economy,as the whole world is already aware is continue to fall,(I was extremely surprised,like many others) that our country borrowed huge amounts not only from its allies(like the UK of GB, UAE,Kuwait etc.) but also from the P.R. of China(ain't it amazing,it's the greatest 'accomplishment' of the previous Bush administtration),It was done prior to our current wonderful president Obama times,But Obama administration was really honest and transparent about these facts,and additionally acted in the best interests of our country,and improved our country situation so dramatically,so at least we're hopefull.The Praises that our current administration deserves are long.Folks like me try to cease any opportunity to survive ,I'm not aiming to'make a killing' but just survive the onslought ,and 'so far so good',I already started on my own to reach to local pro.(professional)folks,that I had the pleasure to know,and there are real hopes,I already sold on my own 1st ltd. batch of 'virgin'(only one time used) 'empties' (Empty ink cartridges),and even earn already a minor sum of 'income',and time'll tell.My honest belief is just as long as one could act rationally there 're hopes for positive results.Thanks for support and advice,I may put the website into my signature a little later,meanwhile ,I'm so busy just 'to keep my head above waters'.Thanks again.


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