No ifs, ands, buts about it, bad bosses are a reflection of bad management. These individuals are bad leaders and bad for business profits. The behaviors of inept managers cascade down the organization and continually negatively affect the bottom line.
A recent report by Florida State University revealed the impact of bad bosses. A survey of more than 700 employees at different job levels and situated in various industries suggested that:
1. 39% of bad bosses failed to keep their word
2. 27% of bad bosses insulted those they supervise behind their backs
3. 23% of bad bosses blamed their mistakes on others
4. 31% of bad bosses used the silent treatment to show their displeasure
By looking at each of these findings, the business management of any organization can begin to see specifically the drain on the bottom line when leadership ethics are not internalized by ALL employees.
Failure to keep "your word" is a values or ethics issue that affects performance. When employees receive promises or verbal contracts from their bosses and then these contracts are broke, morale suffers. No training is going to improve motivation when the employees know that nothing is going to change when the bad boss is still in charge.
Insulting fellow employees again is a values or ethics issue. Gossiping about employees to other employees again builds a culture of distrust not of high performance. This type of behavior also affects overall productivity and potentially create a very fearful political culture where what looks good take precedence what really works.
Not accepting responsibility for mistakes is an issue of personal responsibility. Personal accountability must start with management. Blaming employees for management’s failure again creates a negative work environment. This is an issue of values
Silent treatment as punishment is never effective. Bad bosses who use the silent treatment to communicate their displeasure are actually telling more about their own values and beliefs than that of the poor employees. With communication being one of the greatest obstacles to a high performance culture, the silent treatment creates just the opposite effect.
When management allows bad bosses to be bad leaders (meaning not leading by positive example), then bad profits will be the only result. To reverse this trend of bad bosses requires revisiting the strategic plan. Next, all management must embrace personal accountability through the corporate values’ statement. Finally, these values become the guide for daily actions between bosses and their employees as well as all other stakeholders.
Bad Bosses Are Reflection of Bad Management Are Bad Leaders and Are Bad for Business Profits - To learn more about this author, visit Leanne Hoagland-Smith's Website.
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