Tweet

Clarity, Commitment and Consistency Create Effective Communication

Guest post by: Leanne Hoagland-Smith

Article Overview: Effective communication is an ongoing challenge. Possibly by employing clarity, commitment and consistency can help improve communication.

Clarity, Commitment and Consistency Create Effective Communication

The BP Oil Spill and the resignation of General McChrystal are real world examples of ineffective communication. These public relations nightmares lead to challenges about executive leadership as well as overall strategy (thinking), structure, processes, incentives & rewards along with people. (Jay Galbraith 5 Star Model for Organizational Development)

Effective communication requires the following:

• Consistency – Same well constructed message (Note: Consistency should not be confused with “talking points.”)
• Commitment – Everyone is on board to deliver the message. When questions are asked, honest responses are given including “I do not know, but I will get back to you in 24 hours.” (Note: This is a reflection of the positive core values from within the business strategic action plan and business ethics within the organization.)
• Clarity – The message is easily understood and without any double speak. When a closed ended question is asked, the response is Yes, No or I do not know instead of the standard open ended, vague responses.

Failed or ineffective communication is usually the indication there is something amiss within any organization because for people to perform their jobs requires direction either verbally or non-verbally through written documents. When communication begins to fail, this is not the time for denial by the executive leadership, but rather the time to assess the organization to learn what is driving this problem. Business Coaching Tip: Remember, poor or ineffective communication is always a symptom and never the real problem. This is why having a proven assessment aligned to known standards is required to bring clarity to the real problem.

Related Articles
  Help for Achieving Your Goals: The 9 C's
  Follow the 3 Cs to achieve long term goals
  LEADER ARE LIKE CALENDAR ,NEVER LIES.
  How to Choose Business Success Instead of Failure
  The Three Cs of Branding
  Consistency results in success
  How A Business Mentor Works With An Entrepreneur
  Clarity of Purpose and Direction -- the First Step Toward Success
  How to Achieve Consistency on the Sales Force
  Leaders Are Communicators
  How can Hyper-Question based business planning improve planning quality?
  Perfecting Workplace Communication Skills – Verbal Communication
  Franchisors Need Four Cs When Working with Brokers
  A Common Purpose
  Create Your Success by Acting on Your Vision
  The 3 Golden Keys You Need For Your Highly-Conscious Business Foundation
  Networking For Results-The Power Of Social Media
  Writing and sharing what we write is great for business
  Leaders Are Fairly Outnumbered!
  The Best Time Management Tool You’re Not Using…

Article Tags: business coaching, communication clarity, effective communication, executive leadership, ineffective communication



Related Forum Posts
Re: Clarity Trumps Persuasion - Jeff, Thanks, great stuff !!! Clarity or "KEEP IT SIMPLE" is probably the best advice anyone can ever give or get when involved in any business or personal situation. Over 30 years of manufacturing ladies apparel has taught me two critical business lessons: 1-You will never get a 100% perfect outcome so In the BEGINNING,take your time, exhaust all your resources and energy and plan, plan, plan. . . If it STARTS off right it you'll get close to the desired outcome. 2-Keep it simple I now will add "Clarity" to my formula for success. CLARITY AND KEEPING IT SIMPLE BREEDS SUCCESS . . . . I know the advice above is simple but isn't that what it's all about. Thanks Ringo, This information not only was great for my website but it reminded me that "keeping it simple and clear" got me and my teams through some wicked situations Best wishes Barry
Re: Clarity Trumps Persuasion - Wow, I would really recommend everyone to go through the presentation. It's not so much that it's new information, but their presentation simply reaffirms in a concise way what we know about marketing and sales conversion. Clarity trumps persuasion indeed!
Re: Essential Leadership skills - Vision Values Mission Strategic Thinking Decision Making Communication Team Bonding People Development Coaching / Mentoring / Guiding / Grooming Presentation Thanks Robert
Anything Will Do.. - ...well, not quite anything. Personally, I like to see metappletonhors in my daily work and link what I experience to the blog topic. For example, I have a management blog. In it I might write about how today when I was out walking, I saw grass that had spilt our across the pavement where it hadn't been looked after. My link then is to how things can get out of control in a business you manage when you take you eye off things for a while - then it becomes a big job. Then I spin a bit more out of that. If I wanted to be very business focused, I would sign up to some specific RSS feeds inbound, using something like Feedreader to send me pressreleases, other people's news so that I don't have to hunt for it etc. Consistency of posting and varied, interesting thought provoking posts are what keeps a blog alive. Regards
Re: LEADERS - Nice post, i like the Doers and the listeners comments from my handbook 8.5 HOW MUCH DO YOU KNOW ABOUT LEADERSHIP? Planning Problem Solving Vision Innovation Leadership Emotional Intelligence Delegation Communication Self-Development Relationship Building Commercial Financial skills Personal Energy Ethics Transparency Even there I see that we are missing "PASSION"


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

RULE YOUR BUSINESS LIKE A SHINE STAR

Is the Media to blame for losses in super?

10 Steps to Excelling at Franchise Sales

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.