Great Leadership Is Admitting What You Do Not Know and Thus Avoid Becoming A Victim
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Unfortunately, Elliot Aronson, a social psychologist, recognized that human beings are not rational beings as much as rationalizing beings. Possibly, this characteristic to rationalize may be part of the magic pill syndrome. This syndrome is that individuals want their fix whatever that is to their performance right now without effort, without pain, without expense so that their performance can reach the level of others.
Years ago I was introduced to something call the Law of Process by a close friend and mentor. He drew a quadrant and then labeled it as follows:
Upper left hand square unconscious incompetence I do not know what I do not know
Lower left hand square conscious incompetence I now know what I do not know
Lower right hand square conscious competence I know what I know
Upper right hand square unconscious competence I know what I know without thinking
Then he drew some arrows or what he called bridges connecting the squares:
Bridge of Discovery between unconscious incompetence and conscious competence
Bridge of Learning between conscious incompetence
Bridge of Practice or Spaced Repetition between conscious competence and unconscious competence
Bridge of Complacency between unconscious competence and unconscious incompetence
One of the best examples of leaders who demonstrated that he knew what he did not know was Henry Ford in his testimony before the U.S. Congress. He freely admitted that with a phone call he could connect with someone who had the answer to any question he was facing. Ford understood his own limitations and understood that there were a lot more smart people than he was. He knew how to leverage what he did not know and make a lot of money while doing it.
Unfortunately, the magic or know it all pill syndrome has affected many within the business community. These individuals truly live in the squares 1 and 2. They look to the Magic Pill Syndrome as the solution to what they do not know. They fail to understand that they must cross through each square using the bridges.
However, when we rationalize or justify our actions, we never work through the entire quadrant We stay where we are looking for the easy way out to improve our performance. And when success does not happen, we rationalize our failure and then become victims.
Great leaders are never victims. They understand that through hard work, leveraging what they know and what they do not know, they will realize the desired results of improved performance for themselves and those they lead.
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Free PDF Download How to Craft an Engaging Message That Highlights What You Do to Increase Sales - By Leanne Hoagland-Smith |
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About the Author: Leanne Hoagland-Smith RSS for Leanne's articles - Visit Leanne's website Executive consultant, sales coach and speaker, Leanne Hoagland-Smith, partners with innovative and crazy busy leaders who want to dramatically improve their team results. What this looks like differs for each firm and why a free strategy session is offered just by calling 219.759.5601 CDT USA to have a conversation about the results you are seeking. If you prefer you can forward a request to coach@processspecialist.com Her book, Be the Red Jacket is a no-nonsense and quick read to help discover potential gaps that may be keeping you from your goal to increase sales. The forward is by Evan Carmichael of EvanCarmichael.com Remember if you think you cannot or you think you can either way you are right. (Henry Ford). Sales Coaching Tip: Change your thoughts; improve your results. Click here to visit Leanne's website. Business Building Check List Leadership Assessment Leadership Audit For Business |
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