Have You Defined Integrity within Your Business Values or Business Ethics Statement?
Have You Defined Integrity within Your Business Values or Business Ethics Statement?
"Integrity is putting your values into action." Robin Siemens
Immediately, I jotted down this incredibly powerful definition because Robin had not only defined the word, but more importantly connected the word to performance. So many words are used to define business ethics and yet the lack of actual demonstrated ethics still remains very high within business and the rest of our society.
The reason for this disconnect is because the definition is not connected to any measurable action. By taking the word beyond the cognitive state and making it about behaviors, Robin now is walking the talk as some would say.
So, how do you define integrity for your business? If you cannot define key words within the values statement located inside of your strategic plan, you are trying to hit a moving target. Yes, moving targets can be hit, but it takes far more effort. Also, there does exist a greater likelihood of missing the target.
After you define integrity for your business, then how are you connecting to your daily business actions? Alignment is a key when making connections between the values statement and the actual behaviors of your employees and even yourself.
A recent survey of employees indicated that many managers lacked business ethics. The old Do as I say and Not as I do appears to be still very much alive in corporate America regardless of the size of the organization.
Since another survey indicated that bad attitudes which are a definite result of bad ethics are the reason for 68% of customers not returning. Take that with the knowledge that people leave managers and not organizations should be reason enough to construct and implement a values statement right now.
Then maybe you will be able to clearly articulate what integrity to respect means within your code of business ethics.
Have You Defined Integrity within Your Business Values or Business Ethics Statement - To learn more about this author, visit Leanne Hoagland-Smith's Website.
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Recently during a radio interview, one of the hosts made this statement:
"Integrity is putting your values into action." Robin Siemens
Immediately, I jotted down this incredibly powerful definition because Robin had not only defined the word, but more importantly connected the word to performance. So many words are used to define business ethics and yet the lack of actual demonstrated ethics still remains very high within business and the rest of our society.
The reason for this disconnect is because the definition is not connected to any measurable action. By taking the word beyond the cognitive state and making it about behaviors, Robin now is walking the talk as some would say.
So, how do you define integrity for your business? If you cannot define key words within the values statement located inside of your strategic plan, you are trying to hit a moving target. Yes, moving targets can be hit, but it takes far more effort. Also, there does exist a greater likelihood of missing the target.
After you define integrity for your business, then how are you connecting to your daily business actions? Alignment is a key when making connections between the values statement and the actual behaviors of your employees and even yourself.
A recent survey of employees indicated that many managers lacked business ethics. The old Do as I say and Not as I do appears to be still very much alive in corporate America regardless of the size of the organization.
Since another survey indicated that bad attitudes which are a definite result of bad ethics are the reason for 68% of customers not returning. Take that with the knowledge that people leave managers and not organizations should be reason enough to construct and implement a values statement right now.
Then maybe you will be able to clearly articulate what integrity to respect means within your code of business ethics.
Have You Defined Integrity within Your Business Values or Business Ethics Statement - To learn more about this author, visit Leanne Hoagland-Smith's Website.
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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