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Is Your Sales Training Demonstrating 20/80 or 80/20?
Written by: Leanne Hoagland-SmithArticle Overview: Where are you putting your sales training efforts and what are the positive, measurable results from those actions? Are they 20/80 or 80/20?
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Is Your Sales Training Demonstrating 20/80 or 80/20?
The Pareto Principle suggests that 20% of your sales people. will generate 80% of your results. This principle is based upon the work of an Italian economist who researched land ownership in Italy and discovered that 20% of the people in Italy owned 80% of the land.
When examining your sales training, where is the most time invested? The answer for the vast majority is on sales skills such as:
- Finding and following up on leads
- Fact finding
- Turning stalls into objections
- Delivering a winning presentation
- Closing the sales (I prefer earning the sale, but that is for another day.)
These sales skills and others probably consume at least 80% of all curriculums from content to time. However sales research suggests that almost 50% of all sales leads are not followed up. Follow up is an essential sales skill. With this data, it would suggest that the investing 80% of time on sales skills will probably only deliver 20% of the actual sales results.
What would happen if you focused just 20% of your sales curriculum on a proven goal achievement process and redeveloping the necessary attitudes for sales success? Given that many sales training programs invest little to no time on goal setting and attitudes, a 20% focus would seem like a lot of potentially wasted time for those sales skills based trainers. Sales Coaching Tip: Using a proven goal achievement process is the best place to start all communication and then determine what obstacles have to be overcome to achieve the sales goals.
Returning to the fact that almost 50% of all leads are not followed up suggest that performance failure is far more an issue of poor attitudes than a lack of knowledge. Sales professionals know that they need to follow up, but choose not to take that action. That choice is one founded within the core foundational belief systems of that individual. Until those beliefs systems are challenged, the goal to have the sales training deliver a positive return on investment will probably never be realized.
Yes your sales training can deliver incredible results provided you invest some time in integrating a proven goal achievement process and developing positive attitudes. By taking this action, you will not be setting your sales people up to fail and you will realize your goal to increase sales.
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Article Tags: belief systems, curriculum, curriculums, goal achievement, goal setting, italian economist, lack of knowledge, li li, nbsp, objections, obstacles, pareto principle, performance failure, poor attitudes, sales coaching, sales goals, sales leads, sales professionals, sales skill, sales success
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About the Author: Leanne Hoagland-Smith RSS for Leanne's articles - Visit Leanne's website Executive consultant, sales coach and speaker, Leanne Hoagland-Smith, partners with innovative and crazy busy leaders who want to dramatically improve their team results. What this looks like differs for each firm and why a free strategy session is offered just by calling 219.759.5601 CDT USA to have a conversation about the results you are seeking. If you prefer you can forward a request to coach@processspecialist.com Her book, Be the Red Jacket is a no-nonsense and quick read to help discover potential gaps that may be keeping you from your goal to increase sales. The forward is by Evan Carmichael of EvanCarmichael.com Remember if you think you cannot or you think you can either way you are right. (Henry Ford). Sales Coaching Tip: Change your thoughts; improve your results. Click here to visit Leanne's website Leadership Audit For Business Business Building Check List Leadership Assessment |
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