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Moments of Truth Are Potential Opportunities for Sales Success
Written by: Leanne Hoagland-SmithArticle Overview: Are you finding moments of truth as potential opportunities or obstacles? How well you handled these experiences can deliver additional sales success.
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Free Download - How to Craft an Engaging Message That Highlights What You Do to Increase Sales By Leanne Hoagland-Smith |
Moments of Truth Are Potential Opportunities for Sales Success
Life has an interesting way of confirming what you know to be true. In the last 24 hours, I had four such moments of truth. The first one came from a subscriber to one of my lists. He unsubscribed leaving this comment: "Good information, but I have heard it before." What his comment did for me was to validate that there is no new information to build your business, to increase sales or to improve profits. Businesses seeking the quick magic fix will be left on the sidelines of business success.
The second moment came from a local small business professional who came up to me after a workshop presentation on "Stop Selling, Start Educating" for the Winfield & Lake of the Four Seasons Chamber of Commerce in NW Indiana. She politely shared with me that she had heard me speak a couple of times before and she did not like me. This risk taker (she took a risk by coming and by letting me know her thoughts) admitted to having to convince herself to attend the workshop. After listening to me third time, she realized that what I was sharing now made sense.
For those who have heard me speak, my sales and business presentations almost always include the power of committing your goals to writing because playing "Captain Wing It" by "spraying and praying your actions" will eventually cause you to crash and burn. Maybe this is why 96% of all small businesses fail in the first 10 years.
During this presentation, the third moment showed itself. When I asked those in the audience, "Who consistently commits all of her or his business goals to writing?" just one person raised her hand. She went on and said she achieves initially 60% of all written goals. The non-verbal language of some in the audience appeared to be questioning "Just 60%?" Her second comment revealed far more: From her experience, by not committing her goals to writing, she achieved only 10%. For those goals not achieved, she reviews and revises so that the second or even third to fifth attempts are successful.
The simple act of writing her goals down increased her sales success six fold. Would you like a 200% increase in your business sales not to mention a 600% increase? Then follow this example and put your goals to writing.
Later during the Lunch and Learn Workshop at the Hammond Innovation Center located in NW Indiana the fourth moment happened, a question was raised concerning the right actions specific to hiring new sales staff. My response was to begin with a proven assessment process to determine the potential sales person's talents and how that person will fit within your existing sales team.
One of those in attendance, James Barath of Benchmark Mortgage of NW Indiana shared his recent experience of assessing his team. This action allowed him to build a much stronger sales force and improve overall organizational performance.
Take Action Sales Coaching Tip: Moments of truth happen every day. To take advantage of them, you must be open to listening and be willing to take the necessary actions.
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About the Author: Leanne Hoagland-Smith RSS for Leanne's articles - Visit Leanne's website Executive consultant, sales coach and speaker, Leanne Hoagland-Smith, partners with innovative and crazy busy leaders who want to dramatically improve their team results. What this looks like differs for each firm and why a free strategy session is offered just by calling 219.759.5601 CDT USA to have a conversation about the results you are seeking. If you prefer you can forward a request to coach@processspecialist.com Her book, Be the Red Jacket is a no-nonsense and quick read to help discover potential gaps that may be keeping you from your goal to increase sales. The forward is by Evan Carmichael of EvanCarmichael.com Remember if you think you cannot or you think you can either way you are right. (Henry Ford). Sales Coaching Tip: Change your thoughts; improve your results. Click here to visit Leanne's website Leadership Audit For Business Leadership Assessment Business Building Check List |
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