Telling Aint Selling
Telling Aint Selling
How many times do we as passionate professional sales people talk way too much? We are so excited by our products or services that we forget that our prospects may not share that same enthusiasm.
During a business networking event, just take the time to listen to all the telling going on. The noise level is incredible because most folks are talking away, spewing what I call the 3 Ps Virus of Product, Price and Proposal.
What would happen if they just shut up? First the noise level would dramatically decrease. Second, you could actually hear what the other person is saying. Third, you just might learn something significant about the individual not too mention their business.
Think back to your last sales meeting. Who did most of the talking? What was the ratio from your perspective to talking to the prospect versus listening to the prospect. My goal is to have a 1 to 10 ratio. For every word that I speak, I want to hear 10 words from the prospect.
Mark Twain among others was quoted as saying: "If the good Lord wanted us to talk more than to listen, he would have given us two mouths instead of two ears." Listening, or to be more precise active listening secures two results:
1. CLEAR communication that allows us to: Clarify, Legitimize, (for) Emotions; Agree and Remember
2. Builds an authentic relationship. John Maxwell once said: No one cares how much you know until they know how much you care
Unfortunately, between our passion and our egos, the focus is on us through all the words that we speak and not on the prospect who may truly benefit from our products or services. We turn off the prospect by all of our words. Imagine that! Being turned off by someone walking way too much.
The ability to increase sales is a lot easier than most people realize – just be quiet. Remember, if you are telling you ain’t selling.
Telling Aint Selling - To learn more about this author, visit Leanne Hoagland-Smith's Website.
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Telling ain’t selling. If you goal is to increase sales, then maybe you need to redirect your senses.
How many times do we as passionate professional sales people talk way too much? We are so excited by our products or services that we forget that our prospects may not share that same enthusiasm.
During a business networking event, just take the time to listen to all the telling going on. The noise level is incredible because most folks are talking away, spewing what I call the 3 Ps Virus of Product, Price and Proposal.
What would happen if they just shut up? First the noise level would dramatically decrease. Second, you could actually hear what the other person is saying. Third, you just might learn something significant about the individual not too mention their business.
Think back to your last sales meeting. Who did most of the talking? What was the ratio from your perspective to talking to the prospect versus listening to the prospect. My goal is to have a 1 to 10 ratio. For every word that I speak, I want to hear 10 words from the prospect.
Mark Twain among others was quoted as saying: "If the good Lord wanted us to talk more than to listen, he would have given us two mouths instead of two ears." Listening, or to be more precise active listening secures two results:
1. CLEAR communication that allows us to: Clarify, Legitimize, (for) Emotions; Agree and Remember
2. Builds an authentic relationship. John Maxwell once said: No one cares how much you know until they know how much you care
Unfortunately, between our passion and our egos, the focus is on us through all the words that we speak and not on the prospect who may truly benefit from our products or services. We turn off the prospect by all of our words. Imagine that! Being turned off by someone walking way too much.
The ability to increase sales is a lot easier than most people realize – just be quiet. Remember, if you are telling you ain’t selling.
Telling Aint Selling - To learn more about this author, visit Leanne Hoagland-Smith's Website.
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Staging DivaDebra Gould, aka The Staging Diva®, is President of Six Elements Inc., an internationally recognized home staging company. Inspired by many requests from aspiring home stagers wanting to start similar businesses, Gould created the Staging Diva Home Staging Business Training Program. Gould has trained over 1000 Staging Diva Graduates worldwide to start staging businesses. Buying decorating and selling six of her own homes in four years lead to an interest in real estate staging which she turned into a career with the launch of sixelements.com in 2002. Since then she has staged hundreds of homes in addition to teaching home staging training. Gould is the author of several home staging resources including a series of popular ebooks made up of a Design Guide, Color Guide and Portfolio Guide. For more information about Debra Gould visit stagingdiva.com. - Visit Staging Diva's Website |
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Jay Kubassek(Jay's Full Bio: EvanCarmichael.com/jaykubassek) In five years, Canadian-born entrepreneur Jay Kubassek went from selling mufflers at a Midas franchise to revolutionizing Internet marketing with the 2004 launch of CarbonCopyPRO, a online marketing education company, now worth over $20 million with customers in over 160 countries.
As an independent film producer, his upstart film fund Aliquot Films is currently producing a films with Spike Lee and Abel Fererra (starring Ethan Hawke and Dennis Hopper.)
Jay's entrepreneurial spirit is irrepressible. He’s the owner of five companies, a professional speaker and trainer, international real estate developer/investor, extreme sport enthusiast and emerging philanthropist. Jay resides in NYC with his wife Jamie, son Milo and dog Cooper. Visit Jay's official website: www.JayKubassek.com - Visit Jay Kubassek's Website |
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