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The Answer to What Business Are You In Just May Boost Your Bottom Line Results

Guest post by: Leanne Hoagland-Smith

Article Overview: So you know what business you are in. Congratulations! However, the question is really is your response delivering the results that you desire? Consider, changing your focus.

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The Answer to What Business Are You In Just May Boost Your Bottom Line Results

"What business are you in?" This is common question heard from local chambers to networking events throughout the country. Standard replies include manufacturing, production, retail, sales or professional services.

However, even though most companies’ successes are the result of their employees’ efforts, employees are not considered part of the business. The focus is the outcomes of their efforts and not the individuals producing those very same outcomes.

In the Spring of 2001, Jack Welch, now retired CEO and President of General Electric (GE) stated that GE was "in the people development business." By focusing on developing the potential of each employee, Welsh believed the outcome was a stronger, more creative and higher performing company.

If you wish for your company to become a "people development business," the following suggestions may assist you.

1. Spend more time in people development. Welch spent 75% of his time developing his people while most executives spend 25% or less time.

2. Walk the talk. Employees often hear executives talking the talk, but these very same executives fail to apply this talk to their daily behavior.

3. Hire better. Look for employees who are better than you. If progress is your objective, why would you hire someone less intelligent and with less potential?

4. Create a culture that supports your employees. The entire organization needs to understand the expectations and feel comfortable in communicating new ideas to management.

5. Trim the non-performers with care. Without a fair evaluation process that is uniformly practiced, non-performers are detrimental to the organization and the other performing employees. Termination should be handled with care and support.

2006(c) Leanne Hoagland-Smith, www.processspecialist.com

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Home > Business-Coach > Leanne Hoagland-Smith > The Answer to What Business Are You In Just May Boost Your Bottom Line Results
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About the Author: Leanne Hoagland-Smith
RSS for Leanne's articles - Visit Leanne's website

Executive consultant, sales coach and speaker, Leanne Hoagland-Smith, partners with innovative and crazy busy leaders who want to dramatically improve their team results. What this looks like differs for each firm and why a free strategy session is offered just by calling 219.759.5601 CDT USA to have a conversation about the results you are seeking. If you prefer you can forward a request to coach@processspecialist.com

Her book, Be the Red Jacket is a no-nonsense and quick read to help discover potential gaps that may be keeping you from your goal to increase sales. The forward is by Evan Carmichael of EvanCarmichael.com

Remember if you think you cannot or you think you can either way you are right. (Henry Ford). Sales Coaching Tip:  Change your thoughts; improve your results.

Click here to visit Leanne's website
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