The Real Cause of Business Management Failure is More about Ethics than Skills

Bad bosses, poor supervisors, inept managers create negative impact on the bottom line including less production, higher turnover and increased operating costs. These individuals all share one common trait – poor business ethics and values.

An organization is a group of people working together to achieve shared goals. Everyone should have the same high ethics and values respective to each other, the customers, the vendors and even the community. However, when supervisory or higher employees continually demonstrate negative values and ethics, the organization’s performance suffers from the bottom up.

Unfortunately, many of these same organizations believe the answer for these employee related issues is improved training for their employees and waste thousands of dollars focusing on the symptom instead of the problem. These organizations are living Einstein’s’ definition of insanity (doing the same thing over and over again hoping for different results) on a daily basis

Florida State University just released a study (January 2007) of more than 700 people within a variety of industries and at different employment levels revealed some interesting facts:

1.Almost two out of five bosses (39%) fail to keep their word.
2.One in four supervisors (27%) insulted those they supervised to fellow co-workers.
3.One in five (23%) blamed others for their mistakes.
4.Almost one in three (31%) used the “silent treatment” to show displeasure.

All of these behaviors demonstrate that these bosses lacked personal values and personal ethics. This lack of ethical behavior may be attributed to top management because upper management has probably modeled the same behaviors. Finally, there is probably no core values adopted by the organization within the strategic plan. Even if there is a values statement, it is much more for show.

If you organization is having some retention issues, poor morale and lackluster performance, then consider revisiting your strategic plan specific to your company's core values. The old adage "Do as I say and not as I do" is not a sound strategy if you are truly trying to growth your department, your business and even yourself.

The Real Cause of Business Management Failure is More about Ethics than Skills - To learn more about this author, visit Leanne Hoagland-Smith's Website.

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Leanne Hoagland Smith Are your sales where you want them to be? Will you be one of the few who achieves sales success or one of the many who have failed to change? So what are you doing to change those results? Let’s be honest, with companies moving globally and at lightening speeds, the traditional business solutions are outdated and dead. My approach moves your business out of its comfort zone and secures your competitive advantage now. If you are seeking to increase sales, build customer loyalty, create a culture of great attitudes or just achieve some sleep filled nights, then we should talk because my clients have experienced exactly those types of results. Learn more about customer loyalty at http://www.processspecialist.com/customer-loyalty.htm Give me a call at 219.759.5601 for a free strategy session. P.S. If you are seeking a motivational speaker, sales trainer or small business expert that will leave your audience smiling and remembering, please feel free to contact me at 219.759.5601. - Visit Leanne Hoagland Smith's Website

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