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The Real Cause of Business Management Failure is More about Ethics than Skills
Written by: Leanne Hoagland-SmithArticle Overview: There is an adage that people leave managers not companies. A recent study confirms this, but the real cause is not management skills. What do you think it is?
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The Real Cause of Business Management Failure is More about Ethics than Skills
Bad bosses, poor supervisors, inept managers create negative impact on the bottom line including less production, higher turnover and increased operating costs. These individuals all share one common trait – poor business ethics and values.
An organization is a group of people working together to achieve shared goals. Everyone should have the same high ethics and values respective to each other, the customers, the vendors and even the community. However, when supervisory or higher employees continually demonstrate negative values and ethics, the organization’s performance suffers from the bottom up.
Unfortunately, many of these same organizations believe the answer for these employee related issues is improved training for their employees and waste thousands of dollars focusing on the symptom instead of the problem. These organizations are living Einstein’s’ definition of insanity (doing the same thing over and over again hoping for different results) on a daily basis
Florida State University just released a study (January 2007) of more than 700 people within a variety of industries and at different employment levels revealed some interesting facts:
1.Almost two out of five bosses (39%) fail to keep their word.
2.One in four supervisors (27%) insulted those they supervised to fellow co-workers.
3.One in five (23%) blamed others for their mistakes.
4.Almost one in three (31%) used the “silent treatment” to show displeasure.
All of these behaviors demonstrate that these bosses lacked personal values and personal ethics. This lack of ethical behavior may be attributed to top management because upper management has probably modeled the same behaviors. Finally, there is probably no core values adopted by the organization within the strategic plan. Even if there is a values statement, it is much more for show.
If you organization is having some retention issues, poor morale and lackluster performance, then consider revisiting your strategic plan specific to your company's core values. The old adage "Do as I say and not as I do" is not a sound strategy if you are truly trying to growth your department, your business and even yourself.
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About the Author: Leanne Hoagland-Smith RSS for Leanne's articles - Visit Leanne's website Executive consultant, sales coach and speaker, Leanne Hoagland-Smith, partners with innovative and crazy busy leaders who want to dramatically improve their team results. What this looks like differs for each firm and why a free strategy session is offered just by calling 219.759.5601 CDT USA to have a conversation about the results you are seeking. If you prefer you can forward a request to coach@processspecialist.com Her book, Be the Red Jacket is a no-nonsense and quick read to help discover potential gaps that may be keeping you from your goal to increase sales. The forward is by Evan Carmichael of EvanCarmichael.com Remember if you think you cannot or you think you can either way you are right. (Henry Ford). Sales Coaching Tip: Change your thoughts; improve your results. Click here to visit Leanne's website Leadership Audit For Business Leadership Assessment Business Building Check List |
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