Russian author Leo Tolstoy wrote a short story The Three Questions. These three questions were:
1. When is the best time to do things?
2. Who is the most important one?
3. What is the right thing to do?
As business owners look to increase sales to improve their businesses, these 3 simple questions may help them achieve better results. Each question can be asked from the perspective of the owner as well as from the customer whether external or internal.
When is the best time to do things? If your business has a strategic plan, this question is answered with far greater ease. If you are a salesperson who uses a proven sales process, again, you will be able to quickly answer this question. This question is really a question for proactive people. Reactive individuals never have the time to answer this question honestly because they are worrying about yesterday and tomorrow and not looking to the future.
Who is the most important one? Once again a strategic plan will help answer this question. A successful business is about profits and profits are made from loyal customers both external and internal. If you customers are not who are most important, then it is time to rethink why you are in business.
What is the right thing to do? Within the strategic plan lays the most important element to the success of any business – the values statement. The words within this statement are the non-negotiable behaviors that everyone will demonstrate to do the right thing. When these words are actively modeled from throughout the organization top down, this question is answered almost simultaneously as the right actions are executed.
Take the time to honestly answer these 3 questions and then make the necessary course corrections to improve your business results. Who knows, the answers may surprise you?
Three Questions to Increase Sales to Improve Your Business Results and Business Success - To learn more about this author, visit Leanne Hoagland-Smith's Website.
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Leanne Hoagland-Smith
Are your sales where you want them to be? Will you be one of the few who achieves sales success or one of the many who have failed to change? So what are you doing to change those results? Let’s be honest, with companies moving globally and at lightening speeds, the traditional business solutions are outdated and dead. My approach moves your business out of its comfort zone and secures your competitive advantage now. If you are seeking to increase sales, build customer loyalty, create a culture of great attitudes or just achieve some sleep filled nights, then we should talk because my clients have experienced exactly those types of results. Learn more about customer loyalty at http://www.processspecialist.com/customer-loyalty.htm Give me a call at 219.759.5601 for a free strategy session. P.S. If you are seeking a motivational speaker, sales trainer or small business expert that will leave your audience smiling and remembering, please feel free to contact me at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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