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To Sell or To Educate That Is the Question Behind What Makes a Great Salesperson



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How to Craft an Engaging Message That Highlights What You Do to Increase Sales - By Leanne Hoagland-Smith

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In reading a LinkedIn Post from the Sales Training Execution Discussion Group, one of the respondents reminded me of something I had heard several years ago. During a pep talk in a large sales meeting, the CEO of Black and Decker said something like:

“Our customers don’t WANT to buy drills. They buy because the NEED holes!”

Some call this Solution Selling others will call it just doing what a good salesperson does. To be effective using this sales process really demands a thorough understanding Education Based Marketing instead of the traditional sales or product based marketing approach.

Within this marketing approach your goal is to reinforce the first two steps of the marketing process:

  1. Attracting Attention
  2. Building the Relationship
Education based marketing allows you to demonstrate your positive core beliefs (business ethics). Also this approach works with the 3 Buying Rules and helps to put a lid on the 5 Sales Objection Buckets:

3 Buying Rules

  1. People buy from people they know and trust.
  2. People buy first on emotion, then justify it with logic.
  3. People buy on value unique to them.
5 Sales Objections Buckets

  1. You
  2. Your Company
  3. Your Solutions (Products or Services)
  4. Your Price
  5. Your Delivery
The question you as a professional salesperson need to ask is are you positioning yourself from a product perspective or a need perspective? Then if you can go beyond the benefits and determine the additional value your solution offers, you will have a competitive advantage. Of course this begins first by educating yourself, doing your research before you can engage in education based marketing toward your potential customers (a.k.a. prospects). Who knows you may actually Be the Red Jacket in a sea of gray suits.


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Home > Business-Coach > Leanne Hoagland-Smith > To Sell or To Educate That Is the Question Behind What Makes a Great Salesperson >

Free PDF Download
How to Craft an Engaging Message That Highlights What You Do to Increase Sales - By Leanne Hoagland-Smith

Name: Email:

About the Author: Leanne Hoagland-Smith

RSS for Leanne's articles - Visit Leanne's website
Executive consultant, sales coach and speaker, Leanne Hoagland-Smith, partners with innovative and crazy busy leaders who want to dramatically improve their team results. What this looks like differs for each firm and why a free strategy session is offered just by calling 219.759.5601 CDT USA to have a conversation about the results you are seeking. If you prefer you can forward a request to coach@processspecialist.com

Her book, Be the Red Jacket is a no-nonsense and quick read to help discover potential gaps that may be keeping you from your goal to increase sales. The forward is by Evan Carmichael of EvanCarmichael.com

Remember if you think you cannot or you think you can either way you are right. (Henry Ford). Sales Coaching Tip:  Change your thoughts; improve your results.
Click here to visit Leanne's website.
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