"What business are you in?" This is common question heard from local chambers to networking events throughout the country. Standard replies include manufacturing, production, retail, sales or professional services.
However, even though most companies' successes are the result of their employees' efforts, employees are not considered part of the business. The focus is the outcomes of their efforts and not the individuals producing those very same outcomes.
In the Spring of 2001, Jack Welch, now retired CEO and President of General Electric (GE) stated that GE was "in the people development business." By focusing on developing the potential of each employee, Welsh believed the outcome was a stronger, more creative and higher performing company.
If you wish for your company to become a "people development business," the following suggestions may assist you.
1. Spend more time in people development. Welch spent 75% of his time developing his people while most executives spend 25% or less time.
2. Walk the talk. Employees often hear executives talking the talk, but these very same executives fail to apply this talk to their daily behavior.
3. Hire better. Look for employees who are better than you. If progress is your objective, why would you hire someone less intelligent and with less potential?
4. Create a culture that supports your employees. The entire organization needs to understand the expectations and feel comfortable in communicating new ideas to management.
5. Trim the non-performers with care. Without a fair evaluation process that is uniformly practiced, non-performers are detrimental to the organization and the other performing employees. Termination should be handled with care and support.
These 5 tips are a the beginning for becoming a "people organization." And without your people, where would you be?
What Business Are You In? - To learn more about this author, visit Leanne Hoagland-Smith's Website.
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Leanne Hoagland Smith
Are your sales where you want them to be? Will you be one of the few who achieves sales success or one of the many who have failed to change? So what are you doing to change those results? Let’s be honest, with companies moving globally and at lightening speeds, the traditional business solutions are outdated and dead. My approach moves your business out of its comfort zone and secures your competitive advantage now. If you are seeking to increase sales, build customer loyalty, create a culture of great attitudes or just achieve some sleep filled nights, then we should talk because my clients have experienced exactly those types of results. Learn more about customer loyalty at http://www.processspecialist.com/customer-loyalty.htm Give me a call at 219.759.5601 for a free strategy session. P.S. If you are seeking a motivational speaker, sales trainer or small business expert that will leave your audience smiling and remembering, please feel free to contact me at 219.759.5601. - Visit Leanne Hoagland Smith's Website |
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Leanne Hoagland-Smith
(Visit Leanne's Website)
Are your sales where you want them to be?
Will you be one of the few who achieves
sales success or one of the many who have
failed to change? So what are you doing to
change those results? Let’s be honest,
with companies moving globally and at
lightening speeds, the traditional
business solutions are outdated and dead.
My approach moves your business out of its
comfort zone and secures your competitive
advantage now. If you are seeking to
increase sales, build customer loyalty,
create a culture of great attitudes or
just achieve some sleep filled nights,
then we should talk because my clients
have experienced exactly those types of
results. Learn more about customer loyalty
at www.processspecialist.
com/customer-loyalty.htm Give me a
call at 219.759.5601 for a free strategy
session. P.S. If you are seeking a
motivational speaker, sales trainer or
small business expert that will leave your
audience smiling and remembering, please
feel free to contact me at 219.759.5601.
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