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Getting those processes in place!

Getting those processes in place!

“I meant to do that, but I didn’t have the time. I didn’t get round to it”.

I coach a lot of people in business who raise this cry. They then complain to me that their team is not performing productively, or cohesively. It is my job to introduce performance management into the organization, and to get it up and running.

There are three basic components to this process. The first is the planning stage; the second is to identify the activities taking place; and the third is to monitor them.

The last stage is crucial. It is so important to invite staff to a meeting to discuss the procedures, and ways of following them up.

Usually, large companies have their own pro forma. I have helped smaller businesses create pro forma tailored to their own needs.

A male manager asked me to help him improve the performance of his team. I assessed the needs of the individual members of staff, as well as those of the organization. Together we identified a clear sense of direction.

We looked at the training and development needs of the staff. We drew up goals for them to work towards as a team.

Once the pro forma was set up we had a staff meeting, so that all the staff could be involved. We invited them to complete the pro forma, and then to come back to the manager individually to discuss the outcome.

The manager asked them to assess past, present and future performance. How did they fit in to the organization as an individual?

I believe passionately that these processes create a united and collaborative team, working for the same ends. Regular performance management prevents in-team fighting.

How often should these reviews take place? Once every quarter would be more effective than twice, or once, a year. As soon as professional development needs are identified, then extra training or coaching can be sought.

Good time management is essential. Often, performance appraisals are put to the bottom of the pile. There are more pressing issues, like getting the products out to the customer, or report writing for senior management.

For an organization to work effectively, its people should be its number one priority. Discuss this at your staff meetings, and get everyone committed. Make each and every person responsible in your team.

You’ll be surprised how positive the results are.

As the manager said, “I wish I’d done this before. My team is functioning so productively. Since I have made time to do their appraisals, they are all so positive.”

By Julianne Kuhlmann
Personal & Leadership Coach
Kool Results
"Putting You First"
Personal & Business Coaching, Leadership Development, Individual Training Programs,Work/life balance, Mentoring & Induction, Organisational performance

Email: info@koolresults.com.au Web: www.koolresults.com.au





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George Ludwig
George Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website


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Julianne Kuhlmann
(Visit Julianne's Website) Coaching can inspire leadership in others, getting them to think big, to see beyond what is and to call into action new possibilities now. Kool Results Coaching programs can create a level of new social consciousness that empowers each and every individual to be all that they can be. For more information: www.koolresults.com.au/about_us.htm l

Julianne Kuhlmann is a Platinum author on EvanCarmichael.com
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