How To Manage People Effectively
How To Manage People Effectively
He always complains to me that if he could run his business on his own, he would. Unfortunately this is not a reality so he constantly wastes at least 50% of his working week trying to overcome staff issues.
The problem with Gary is that he's a 'know it all'. He likes to do things his own way and believes that having been in business for 15 years, he knows all about recruitment.
The reality is the opposite. He's very disorganised, works long hours and wouldn't have the time to pro-actively look after his people. Sure he's a nice guy and that's probably why some of his staff hang around, but the chaos he would cause in his business would be too much for most people to handle.
Gary doesn't 'get it' that he's the source of his problems. He has to learn how to free up his time so he can focus on the people issues. Of course I'm the best person to help him but I've learnt that it's not always a good idea working with friends and family.
There are many aspects involved with the recruitment process and then when you've found the right people you need to know how to keep them so they remain a valuable asset in your business.
I'm constantly amazed about how little most business owners (and most people for that matter) know and really understand about others. To have the right people on board with you, there are so many areas you need to know about including personality styles, values, attitude, their strengths and weaknesses. You cannot afford to get it wrong.
Studies by the U.S. Department of Labour revealed that a poor hiring process can cost your business 30% of the first year's earnings, and this loss can be even higher if not corrected within 6 months (Abbasi & Hollman 2000). So if your business makes $100,000, then this could represent $33,000 in lost profits by hiring the wrong people!
Here's another interesting statistic: Staff who receive formal training can be 230% more productive than untrained colleagues (Return on Investment in Training, Smith A. 2001), and top performing employees deliver 12 times the value of mid level performers (Aberdeem Group Report 2001).
So what does this all mean to you?
It means you cannot afford to 'wing it' when it comes to recruitment. You need to get organised so you can free up your time to manage this key area of your business.
Getting feedback from your people would also be an eye-opener to how they see you. In fact I've developed a very powerful tool that allows your team to provide anonymous feedback about you.
It does take courage on your part to face the real truth. The results of this proven program "The Powerful Productivity and Leadership Profile" is guaranteed to pinpoint key areas that you'll need to address to increase the productivity of your team and in turn will boost your profits.
Of course you can just ask them what they think about you, however it's highly unlikely you'll hear the truth... and even if you received honest feedback, you will then need to know how to overcome the problems.
So here's 6 simple ways to manage your people more effectively:
1. Weekly team meetings
2. Train and develop them constantly (both internally and send them off to external
programs)
3. Get coached and keep developing yourself.
4. Plan time regularly to focus on your people
5. Get feedback from your team
6. Get organised... otherwise you have no hope of having a high performing team and
keeping them
The Final Word
You can get on top of people problems, if you learn how to attract and retain them. When you have a high performing team and know how to manage them effectively, you'll be much more happier, more productive and more profitable.
How To Manage People Effectively - To learn more about this author, visit Lorraine Pirihi's Website.
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I recently met up with a friend of mine who was telling me how little time he had working on his business due to the people problems he was constantly experiencing.
He always complains to me that if he could run his business on his own, he would. Unfortunately this is not a reality so he constantly wastes at least 50% of his working week trying to overcome staff issues.
The problem with Gary is that he's a 'know it all'. He likes to do things his own way and believes that having been in business for 15 years, he knows all about recruitment.
The reality is the opposite. He's very disorganised, works long hours and wouldn't have the time to pro-actively look after his people. Sure he's a nice guy and that's probably why some of his staff hang around, but the chaos he would cause in his business would be too much for most people to handle.
Gary doesn't 'get it' that he's the source of his problems. He has to learn how to free up his time so he can focus on the people issues. Of course I'm the best person to help him but I've learnt that it's not always a good idea working with friends and family.
There are many aspects involved with the recruitment process and then when you've found the right people you need to know how to keep them so they remain a valuable asset in your business.
I'm constantly amazed about how little most business owners (and most people for that matter) know and really understand about others. To have the right people on board with you, there are so many areas you need to know about including personality styles, values, attitude, their strengths and weaknesses. You cannot afford to get it wrong.
Studies by the U.S. Department of Labour revealed that a poor hiring process can cost your business 30% of the first year's earnings, and this loss can be even higher if not corrected within 6 months (Abbasi & Hollman 2000). So if your business makes $100,000, then this could represent $33,000 in lost profits by hiring the wrong people!
Here's another interesting statistic: Staff who receive formal training can be 230% more productive than untrained colleagues (Return on Investment in Training, Smith A. 2001), and top performing employees deliver 12 times the value of mid level performers (Aberdeem Group Report 2001).
So what does this all mean to you?
It means you cannot afford to 'wing it' when it comes to recruitment. You need to get organised so you can free up your time to manage this key area of your business.
Getting feedback from your people would also be an eye-opener to how they see you. In fact I've developed a very powerful tool that allows your team to provide anonymous feedback about you.
It does take courage on your part to face the real truth. The results of this proven program "The Powerful Productivity and Leadership Profile" is guaranteed to pinpoint key areas that you'll need to address to increase the productivity of your team and in turn will boost your profits.
Of course you can just ask them what they think about you, however it's highly unlikely you'll hear the truth... and even if you received honest feedback, you will then need to know how to overcome the problems.
So here's 6 simple ways to manage your people more effectively:
1. Weekly team meetings
2. Train and develop them constantly (both internally and send them off to external
programs)
3. Get coached and keep developing yourself.
4. Plan time regularly to focus on your people
5. Get feedback from your team
6. Get organised... otherwise you have no hope of having a high performing team and
keeping them
The Final Word
You can get on top of people problems, if you learn how to attract and retain them. When you have a high performing team and know how to manage them effectively, you'll be much more happier, more productive and more profitable.
How To Manage People Effectively - To learn more about this author, visit Lorraine Pirihi's Website.
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Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Jeff FosterWebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas. We specialize in internet consulting & internet marketing. - Visit Jeff Foster's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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