You Cannot Afford to Take Your Eye Off the Ball When Managing People
You Cannot Afford to Take Your Eye Off the Ball When Managing People
Many business owners and managers will often say their personal assistant is invaluable to them yet they often treat them as if they're not. Day after day, week after week the P.A. is in the office, slogging away making sure the work gets done. In many instances it is the P.A. that holds the business together.
That's scary isn't it? In my own experiences if it wasn't for the P.A., there would be no way I would do business with the company.
Many of them are so conscientious they won't take time out and will stay at their desk until the work is done. Not only are they integral to the running of any business, their income and the way they are treated may not always reflect the importance of their role.
Jenny's Story
Jenny has worked for her current employer for the past three years and thoroughly enjoys her role. She has a great working relationship.
If she requires the occasional afternoon or morning off to deal with personal matters, all she has to do is ask. Her boss praises her regularly for her contribution and rewards her… sometimes monetarily and other times with a dinner out or movie tickets.
Because of this attitude with her employer, she does her utmost best in her work and never thinks twice about working overtime on the odd occasion. In fact she works twice as hard because she's appreciated and has some flexibility in her working hours.
This is a totally different situation to Jenny's previous employer. Jenny had been working for another organisation where her boss was 'married to the business '. Although he had a wife and family, his behaviour didn't reflect this. He worked all hours of the day and night and couldn't understand why everyone else went home at 5.00 p.m.
Although Jenny did her utmost best to organise him and get the work done on time, he would always ask for tasks to be done just when she was getting ready to leave for the day.
On the many occasions when she worked back or took work home so that her boss would have what he wanted for the next morning, he never thanked her. He just assumed that's what she would do. He never considered her needs. She was a single parent and therefore had major responsibilities. She had a life too. Her boss on the other hand was fortunate to have a wife who didn't work and took care of their personal life.
Prior to Jenny being in this role, there had been three other people who had worked in her position, and each one had lasted less than 3 months.
Jenny had enough, she left after 6 months and found her current position. It wasn't the money that was her main issue. It was the flexibility and appreciation. Although her boss was pleasant enough, he just didn't understand that there is more to working with someone than just paying their wages.
Learn How to Look After Your People
Many business owners are disorganised and therefore time poor. They often lack not only the time, but the skills to manage their people. You cannot afford to take your eye off the ball when it comes to your people.
Recently I received a frantic call from a business owner who said one of his key people resigned in the last week (he only has 5 employees). To keep the business afloat he has to work all hours of the day and night to keep up with the work, until he can resolve this situation.
After questioning him, he knew this wasn't a situation that happened 'out of the blue'. The warning signs had been there for months that this person wasn't going to work out. Because he was 'too busy' and also didn't know how to change the situation, he buried his head and hoped that somehow the situation would rectify itself. He had considered getting coaching months ago but it wasn't until the 's..t had hit the fan' did he decide to contact me.
The Final Word
Even when business is doing well, don't get complacent. In fact this is the ideal time to look at how you can do things even better. Life is a continual cycle of highs and lows. One minute everything can be going well and the next everything can start to crumble. When you're organised, you experience more highs for longer and can overcome the lows quicker and easier.
Have a great week!
You Cannot Afford to Take Your Eye Off the Ball When Managing People - To learn more about this author, visit Lorraine Pirihi's Website.
Like this article? Share it with your friends
Hi,
Many business owners and managers will often say their personal assistant is invaluable to them yet they often treat them as if they're not. Day after day, week after week the P.A. is in the office, slogging away making sure the work gets done. In many instances it is the P.A. that holds the business together.
That's scary isn't it? In my own experiences if it wasn't for the P.A., there would be no way I would do business with the company.
Many of them are so conscientious they won't take time out and will stay at their desk until the work is done. Not only are they integral to the running of any business, their income and the way they are treated may not always reflect the importance of their role.
Jenny's Story
Jenny has worked for her current employer for the past three years and thoroughly enjoys her role. She has a great working relationship.
If she requires the occasional afternoon or morning off to deal with personal matters, all she has to do is ask. Her boss praises her regularly for her contribution and rewards her… sometimes monetarily and other times with a dinner out or movie tickets.
Because of this attitude with her employer, she does her utmost best in her work and never thinks twice about working overtime on the odd occasion. In fact she works twice as hard because she's appreciated and has some flexibility in her working hours.
This is a totally different situation to Jenny's previous employer. Jenny had been working for another organisation where her boss was 'married to the business '. Although he had a wife and family, his behaviour didn't reflect this. He worked all hours of the day and night and couldn't understand why everyone else went home at 5.00 p.m.
Although Jenny did her utmost best to organise him and get the work done on time, he would always ask for tasks to be done just when she was getting ready to leave for the day.
On the many occasions when she worked back or took work home so that her boss would have what he wanted for the next morning, he never thanked her. He just assumed that's what she would do. He never considered her needs. She was a single parent and therefore had major responsibilities. She had a life too. Her boss on the other hand was fortunate to have a wife who didn't work and took care of their personal life.
Prior to Jenny being in this role, there had been three other people who had worked in her position, and each one had lasted less than 3 months.
Jenny had enough, she left after 6 months and found her current position. It wasn't the money that was her main issue. It was the flexibility and appreciation. Although her boss was pleasant enough, he just didn't understand that there is more to working with someone than just paying their wages.
Learn How to Look After Your People
Many business owners are disorganised and therefore time poor. They often lack not only the time, but the skills to manage their people. You cannot afford to take your eye off the ball when it comes to your people.
Recently I received a frantic call from a business owner who said one of his key people resigned in the last week (he only has 5 employees). To keep the business afloat he has to work all hours of the day and night to keep up with the work, until he can resolve this situation.
After questioning him, he knew this wasn't a situation that happened 'out of the blue'. The warning signs had been there for months that this person wasn't going to work out. Because he was 'too busy' and also didn't know how to change the situation, he buried his head and hoped that somehow the situation would rectify itself. He had considered getting coaching months ago but it wasn't until the 's..t had hit the fan' did he decide to contact me.
The Final Word
Even when business is doing well, don't get complacent. In fact this is the ideal time to look at how you can do things even better. Life is a continual cycle of highs and lows. One minute everything can be going well and the next everything can start to crumble. When you're organised, you experience more highs for longer and can overcome the lows quicker and easier.
Have a great week!
You Cannot Afford to Take Your Eye Off the Ball When Managing People - To learn more about this author, visit Lorraine Pirihi's Website.
Like this article? Share it with your friends
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Jeff FosterWebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas. We specialize in internet consulting & internet marketing. - Visit Jeff Foster's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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