5 Key Secrets For Management Success
5 Key Secrets For Management Success
Practicing and building your abilities is not as hard as you might think. Here are the simple secrets that you can focus on to make the difference.
1. Do What It Says On The Tin - Manage!
Your people see the name on your badge, or your door (or your parking space) and they expect you to do what's expected of you. They want you to lead from the front and show you're in charge. This is about leadership; being the last on the ship and heading the charge into battle. When things get tough you dig in and show up.
Managing is about making sure you recognize what your responsibilities are and deliver them, and only them. People management skills deliver by giving others some responsibility and letting them get on with it. And that you are accountable for it all. No-one else; no shirking and blaming others. It's you.
2. Build A Great Team
If you really want to make the best of your people asset, you get great at leveraging the amazing talents of all your people. Squeezing their potential to the full by supporting, guiding and coaching (maybe even 'coaxing' them!), to realize what is possible.
You see, a manager's role is to deliver success. And not just in the results in their business - psst, it's more. People management skills are totally about a legacy of developing and utilizing capability fully. Gluing individual talents together. Making the whole bigger than the sum of the parts.
3. Ooops - And Let's Not Forget Those Results
Bottom line, is that you have to deliver the day to day, year by year business and profits or other success measures expected of you. It's what pays you and your people.
So, you have an obligation to keep your eye on the ball and deliver. Your people will depend on you to lead them to success, with their help, of course (and believe it, they will be your rocks, if you do this right). They trust you to work hard enough to make the numbers stack. In the tough business world we inhabit, their jobs depend on it.
4. Build Relationships
OK - let's rewind a little. It helps you as a people manager if you get on well with people. If you are a people person. It's pretty much a pre-requisite. When you are wringing out performance from your people, it really helps if you have a rapport together.
And it's easy to do.
You show an interest in them. You ask them questions that show an interest in them as people and not just colleagues - what's important in life to them. You listen effectively and hear what they say. More, you start to anticipate what they are on about when they talk to you. Or before even. And, of course, you treat them as equal human beings and show trust and respect to them.
Then it works.
5. Accept Feedback
The final key people management skill is an ability to show a little humility. You aren't perfect - not at all. The very best managers listen hard and learn much from their people too. It's a fine-edged balance that they get just right. Managing how they absorb and react to feedback is a testament to who they are. And they get back the reward for the way they handle what their people share with them about them.
Listen, your best advocates are the people you listen to and help you develop yourself. Then they listen to the constructive way you help them. It's two-way traffic and mutual support. It's invaluable. It's terrific.
Five little steps that will help your people management skills succeed. You may need to flex and change a bit. You may need to gulp down a bit of your pride too and change your behaviors.
And wow - is that OK!
Martin Haworth is a business and management coach and trainer, working with a range of clients from corporates to individuals worldwide. www.MartinHaworth.com
5 Key Secrets For Management Success - To learn more about this author, visit Martin Haworth's Website.
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To get the best results you have to be very good at managing your people. These are skills that are mostly ones that you can learn and develop, and, of course, it really helps if you have a natural capacity to get on well with people too.
Practicing and building your abilities is not as hard as you might think. Here are the simple secrets that you can focus on to make the difference.
1. Do What It Says On The Tin - Manage!
Your people see the name on your badge, or your door (or your parking space) and they expect you to do what's expected of you. They want you to lead from the front and show you're in charge. This is about leadership; being the last on the ship and heading the charge into battle. When things get tough you dig in and show up.
Managing is about making sure you recognize what your responsibilities are and deliver them, and only them. People management skills deliver by giving others some responsibility and letting them get on with it. And that you are accountable for it all. No-one else; no shirking and blaming others. It's you.
2. Build A Great Team
If you really want to make the best of your people asset, you get great at leveraging the amazing talents of all your people. Squeezing their potential to the full by supporting, guiding and coaching (maybe even 'coaxing' them!), to realize what is possible.
You see, a manager's role is to deliver success. And not just in the results in their business - psst, it's more. People management skills are totally about a legacy of developing and utilizing capability fully. Gluing individual talents together. Making the whole bigger than the sum of the parts.
3. Ooops - And Let's Not Forget Those Results
Bottom line, is that you have to deliver the day to day, year by year business and profits or other success measures expected of you. It's what pays you and your people.
So, you have an obligation to keep your eye on the ball and deliver. Your people will depend on you to lead them to success, with their help, of course (and believe it, they will be your rocks, if you do this right). They trust you to work hard enough to make the numbers stack. In the tough business world we inhabit, their jobs depend on it.
4. Build Relationships
OK - let's rewind a little. It helps you as a people manager if you get on well with people. If you are a people person. It's pretty much a pre-requisite. When you are wringing out performance from your people, it really helps if you have a rapport together.
And it's easy to do.
You show an interest in them. You ask them questions that show an interest in them as people and not just colleagues - what's important in life to them. You listen effectively and hear what they say. More, you start to anticipate what they are on about when they talk to you. Or before even. And, of course, you treat them as equal human beings and show trust and respect to them.
Then it works.
5. Accept Feedback
The final key people management skill is an ability to show a little humility. You aren't perfect - not at all. The very best managers listen hard and learn much from their people too. It's a fine-edged balance that they get just right. Managing how they absorb and react to feedback is a testament to who they are. And they get back the reward for the way they handle what their people share with them about them.
Listen, your best advocates are the people you listen to and help you develop yourself. Then they listen to the constructive way you help them. It's two-way traffic and mutual support. It's invaluable. It's terrific.
Five little steps that will help your people management skills succeed. You may need to flex and change a bit. You may need to gulp down a bit of your pride too and change your behaviors.
And wow - is that OK!
Martin Haworth is a business and management coach and trainer, working with a range of clients from corporates to individuals worldwide. www.MartinHaworth.com
5 Key Secrets For Management Success - To learn more about this author, visit Martin Haworth's Website.
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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