Empowerment - The Key To Developing Your Management Skills
Empowerment - The Key To Developing Your Management Skills
Empowerment - The Holy Grail Of Management
You see, most managers come from the 'shop-floor' and find it difficult to let go of that role.
They feel that if they don't keep on with the 'doing' they will be falling down on their job somehow - or maybe that their people will regard them as slacking in some way!
Working this way means they're a decision-maker and this undermines the value of each of their employees contributing fully.
Without Empowerment Employees Will Do Less
If employees don't develop the understanding that they are empowered to do what they can with the freedom that provides, they will always pass the monkey back to the manager.
That way they can get off making a decision and risk less.
By having this sort of relationship with employees where they know the manager takes all the key steps, they will do only what they are told, which is a big burden on the manager
Managers Bring This On Themselves
It's easy for a manager to let this happen.
They need to know that they will be far better in their own job when they give their people the ability to decide for themselves the actions to take.
Particularly for customer-facing employees, the ability to act fast and delight customers needs to be a given in any business.
Customers Love Employee Empowerment!
No customer likes to be told that 'the manager will be with you in a minute'. Often they will treat this as a 'put-off' designed to hold off a decision in their favor.
Or worse, it's a way of passing the blame for the issue in question onto a manager, both by the employee and then the customer.
When a manager finds themself in this situation, he faces an irate customer and an employee who expects them to find in their favor, not the customers.
Strong Teams Make Managers Great
A manager cannot do it all - their performance depends on how they get the best from their team.
By giving employees the capacity to act on the manager's behalf they will benefit incredibly with that level of trust.
Having the knowledge that whatever happens, they will be fully backed up frees them to be creative and happy with their new responsibilities.
Any manager with that sort of team ethic will benefit hugely from the freedom that comes as a result.
Empowerment Is Good For All
For a manager to be brave enough to empower their people is one of the most enlightening actions they can take to remove some of the burdens that others can deliver.
Their people start to feel that they are contributing more fully and, perhaps most importantly, recognize that they can personally make a difference to the success of the organization.
It's a truly exciting step to take when a manager decides to take a route to fully empower their people.
The Difference Empowerment Makes
Any manager who develops the way they empower their people will be pleasantly fascinated at how they see individuals develop as part of the team output.
For the manager, there is a sense of freedom, closely supplemented by a knowledge that they are developing their people - a wholesome fulfilling result for all.
Empowerment The Key To Developing Your Management Skills - To learn more about this author, visit Martin Haworth's Website.
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It must be very wearing for managers to feel that they just cannot absent themselves, when they are missing people in place who can do a great job in their absence.
Empowerment - The Holy Grail Of Management
You see, most managers come from the 'shop-floor' and find it difficult to let go of that role.
They feel that if they don't keep on with the 'doing' they will be falling down on their job somehow - or maybe that their people will regard them as slacking in some way!
Working this way means they're a decision-maker and this undermines the value of each of their employees contributing fully.
Without Empowerment Employees Will Do Less
If employees don't develop the understanding that they are empowered to do what they can with the freedom that provides, they will always pass the monkey back to the manager.
That way they can get off making a decision and risk less.
By having this sort of relationship with employees where they know the manager takes all the key steps, they will do only what they are told, which is a big burden on the manager
Managers Bring This On Themselves
It's easy for a manager to let this happen.
They need to know that they will be far better in their own job when they give their people the ability to decide for themselves the actions to take.
Particularly for customer-facing employees, the ability to act fast and delight customers needs to be a given in any business.
Customers Love Employee Empowerment!
No customer likes to be told that 'the manager will be with you in a minute'. Often they will treat this as a 'put-off' designed to hold off a decision in their favor.
Or worse, it's a way of passing the blame for the issue in question onto a manager, both by the employee and then the customer.
When a manager finds themself in this situation, he faces an irate customer and an employee who expects them to find in their favor, not the customers.
Strong Teams Make Managers Great
A manager cannot do it all - their performance depends on how they get the best from their team.
By giving employees the capacity to act on the manager's behalf they will benefit incredibly with that level of trust.
Having the knowledge that whatever happens, they will be fully backed up frees them to be creative and happy with their new responsibilities.
Any manager with that sort of team ethic will benefit hugely from the freedom that comes as a result.
Empowerment Is Good For All
For a manager to be brave enough to empower their people is one of the most enlightening actions they can take to remove some of the burdens that others can deliver.
Their people start to feel that they are contributing more fully and, perhaps most importantly, recognize that they can personally make a difference to the success of the organization.
It's a truly exciting step to take when a manager decides to take a route to fully empower their people.
The Difference Empowerment Makes
Any manager who develops the way they empower their people will be pleasantly fascinated at how they see individuals develop as part of the team output.
For the manager, there is a sense of freedom, closely supplemented by a knowledge that they are developing their people - a wholesome fulfilling result for all.
Empowerment The Key To Developing Your Management Skills - To learn more about this author, visit Martin Haworth's Website.
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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John AlexanderJohn has taught keyword research and SEO skills to small groups of business owners and Webmasters from over 80 different countries world wide since 2002. John is also the Director of Search Engine Academy ; Co-director of Training at Search Engine Workshops offering live, SEO Workshops with his partner SEO educator Robin Nobles, author of the very first comprehensive online search engine marketing courses at SEO Training Online and the SEO Workshop Resource Center. I look forward to hearing from you! - Visit John Alexander's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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