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Hands Off Management Frying Pan Fire or Neither

Hands Off Management Frying Pan Fire or Neither

How tempting is it to fix things? You know, you are passing by one of your teams cubicles and they are doing something you know all about. So you give a hand...

And then it's fixed, and you feel a rosy glow all about how you've 'helped'. But who is this about, you or them.

You see, it can be so frustrating, for someone already frustrated, when some smart-ass boss comes along to show their superiority. In fact, after it's fixed, all they get is a general feeling of inadequacy. And more frustration.

And next time you have the same problem, you can't remember what they did because they did it so fast, in such a smart-assed sort of way. You either need to wait for them to pass by again or, well, struggle again.

As a boss, it's easy to do something that you know how to do. In fact it's a big psychological boost to your little own sense of self, when you've achieved something that someone else is struggling with. So it's a 'nice' feeling to be better at something when someone else isn't.

It's not your fault, in fact it's not even an action you think consciously about, it just happens that way.

And with some bosses, it happens often. I know, I've done it myself. It comes out of another emotion too. It comes out of a sense of 'helping' someone in distress - it's the 'knight in shining armour' thing. And it feels good.

Yet, it has a big downside. Getting someone else out of their 'frying pan' gets you into another 'fire'. Because if you get so good at fixing other people's problems, that's what they'll expect of you. And wait for you to do it.

So, you frustrate the hell out of them because you fix things for them all the time and then they start waiting for you to be the problem-solver. Your 'fixing' everything starts to pile up on you. You then get frustrated with them because you have such 'useless' employees around you.

I wonder why!

So, here's a way to try. For someone struggling with something, however small, use the 4S Method.

Show
Supervise
Stand Back
Succeed

This means that you Show them how to do something, then you watch them and Supervise as they do it, maybe they get it wrong - if so, let them analyse why. Stand Back whilst they at last Succeed - and then get it right forever.

This is the 'Neither'. You get the job done right, by the person whose job it is to get it right and then you are freed up to do more of this.

Thus building a team of capable, fulfilled and 'motivated to learn more' individuals.

No Frying Pan, no Fire and Neither of you feel bad about it.

In fact, everything is a bit rosy, after all!





Hands Off Management Frying Pan Fire or Neither - To learn more about this author, visit Martin Haworth's Website.

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John Power
John Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website

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David Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns.  David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website

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Martin Haworth
(Visit Martin's Website) (c) 2008 Martin Haworth is the author of Super Successful Manager!, an easy to use, step-by-step weekly development program for managers of EVERY skill level. You can get a sample lesson for free at http://www.SuperSuccessfulManager.c om.

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