Know Your Client - The First Rule of Business Coaching
Know Your Client - The First Rule of Business Coaching
1. Key Areas
Results from assessments enable the coach and client to understand key areas for development and the client can then choose which will be most beneficial.
2. Focus
Assessments focus the coaching conversation on where it best adds value both to the individual and the organisation.
3. Build on Success
As well as areas when underperformance might be an issue, strengths are also identified and can be utilised to improve areas needing attention. Thus making progress easier.
4. Starting Point
With an initial assessment process, there is a ‘stake in the ground’ for where the client is starting from. This can be reassessed later in the development process to show development is happening.
5. Cost-Effective
Focusing on just where need is greatest means that value is created most cost-effectively for both the client and the organisation.
6. Quick Progress
By really focusing on key development needs, identified accurately using the assessment process, results are seen quickly, which builds the client’s confidence.
7. Link to Workplace
Organisational requirements can easily be taken into account whilst deciding where best to work with each individual client. This tailoring of focus avoids the ‘one-size fits all’ principle of many training programs.
8. Step-by-step
Development activities can be planned progressively, using assessment results to both identify those areas where growth is needed and also where it is not. In some cases additional resources might be needed. Indeed, where there are significant indicators, there may be the opportunity to review roles.
9. Ease of access and Use
Online self-assessments can be accessed anywhere in the world where a PC is available and ongoing coaching is effectively carried out by phone.
10. Advanced Levels
Progress can be gradual with most important areas in the first program, followed later by an extended relationship where time and resources allow. This ‘growth-on-growth’ escalates an individual’s progress depending on need and role, offering scope for career advancement.
Whilst it is important to understand that the realities of a coach/client relationship means that this is ultimately a personal and human to human thing, technology is accelerating the pace of employee development in organisations throughout the world, large and small in an increasingly cost-effective and focused manner.
Martin Haworth is a business and management coach and trainer, working with a range of clients from corporates to individuals worldwide. www.MartinHaworth.com
Know Your Client The First Rule of Business Coaching - To learn more about this author, visit Martin Haworth's Website.
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Whilst the very best coaches have undertaken independently accredited training and or have years of experience with clients, new self-assessment questionnaires are coming available which is evolving coaching into a far more focused activity. And that is to the benefit of coach/client relationships for the following reasons:-
1. Key Areas
Results from assessments enable the coach and client to understand key areas for development and the client can then choose which will be most beneficial.
2. Focus
Assessments focus the coaching conversation on where it best adds value both to the individual and the organisation.
3. Build on Success
As well as areas when underperformance might be an issue, strengths are also identified and can be utilised to improve areas needing attention. Thus making progress easier.
4. Starting Point
With an initial assessment process, there is a ‘stake in the ground’ for where the client is starting from. This can be reassessed later in the development process to show development is happening.
5. Cost-Effective
Focusing on just where need is greatest means that value is created most cost-effectively for both the client and the organisation.
6. Quick Progress
By really focusing on key development needs, identified accurately using the assessment process, results are seen quickly, which builds the client’s confidence.
7. Link to Workplace
Organisational requirements can easily be taken into account whilst deciding where best to work with each individual client. This tailoring of focus avoids the ‘one-size fits all’ principle of many training programs.
8. Step-by-step
Development activities can be planned progressively, using assessment results to both identify those areas where growth is needed and also where it is not. In some cases additional resources might be needed. Indeed, where there are significant indicators, there may be the opportunity to review roles.
9. Ease of access and Use
Online self-assessments can be accessed anywhere in the world where a PC is available and ongoing coaching is effectively carried out by phone.
10. Advanced Levels
Progress can be gradual with most important areas in the first program, followed later by an extended relationship where time and resources allow. This ‘growth-on-growth’ escalates an individual’s progress depending on need and role, offering scope for career advancement.
Whilst it is important to understand that the realities of a coach/client relationship means that this is ultimately a personal and human to human thing, technology is accelerating the pace of employee development in organisations throughout the world, large and small in an increasingly cost-effective and focused manner.
Martin Haworth is a business and management coach and trainer, working with a range of clients from corporates to individuals worldwide. www.MartinHaworth.com
Know Your Client The First Rule of Business Coaching - To learn more about this author, visit Martin Haworth's Website.
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Casey GollanCasey Gollan, Business Coaching & Mentoring Programs. Add $1 Million to $10 Million in the next 1 to 3 years. Since 1996 Casey has to added hundreds of millions of dollars to businesses. Watch a free video see client results Business Coaching website. - Visit Casey Gollan's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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