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Managing Others Effectively - By Asking More

Guest post by: Martin Haworth

Article Overview: Engaging employees is a critical tactic for most managers. By being in close business relationships, there is much more opportunity for collaborative success...

Managing Others Effectively - By Asking More

Managers are all busy people who can't stand idly around all day chatting with their employees about the weather, now can they? Yet this is such a critical part of their everyday role in the workplace.

Relationship building needs to be lean and mean as you build the rapport with your people to help you all develop and grow together. It needs to be focused and controlled, whilst giving you every opportunity to make the most of the interactions you have.

By 'asking another question' about what they say to you when you speak together, there will be a new level of appreciation for you and the relationship you want to create.

If you relax and take it as it comes, you'll trigger new thinking with the occasional 'ask me another' moment and move along with the rest of your day.

You see, outside the one-to-one interactions you have with each and every one of your people individually, there are hours and hours where the brain focuses and the real work gets done.

Generating that thinking with you asking relevant questions of your people builds rapport, as well as setting off their creative capabilities too.

Asking more questions of your people works really well, yet you don't want to do this all the time as it can make conversations rather heavy going, so with the value you can get from it, you can afford to mix it up and use as and when.

The starting point is to be quiet and let them speak. This is a challenging place for managers to go, because it gets in the way of your ego. You - and the things you do - get in the way of the best way of working for you sometimes, so the challenge so often is about you and the behaviors you choose.

So, say something that switches them on and then leave the space to listen, remembering to leave spaces for them to take a breath and find new thoughts to share - BEFORE you jump in.

When you do feel it's the right time, remember to 'ask them another' about what they have already told you - as simple as that!

By creating conversations 'in the moment' this will begin to feel more natural for you - and them - so you will be able to relax and see what happens.

Of course, whilst such conversations need to fit appropriately with the circumstances, when you are able to, 'asking another' is a great tactic to have available to you.

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Article Tags: communication skills, listening skills, management development, managing others, questioning skills



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