Performance Management - Five Steps To Success
A business is nothing more than an idea without people in place to take action and make the business happen. And how well a business runs is a direct reflection of its employees.
Over time, a practice known as Performance Management has been put in place in most businesses to ensure that employees not only do the jobs they were hired to do, but do them well and are proud of the work they get done.
Performance Management involves planning, monitoring, developing, rating, and rewarding employees. Let's find out a bit more...
1. Planning Your Business Workload
Planning is just what it sounds like: planning out not only what tasks need to get done, but the ways in which getting them done should happen. Involving employees in this process is critical because by involving them, they feel more a part of the process and less like monkeys who are trained to jump on command.
In other words, involving employees in the planning process improves morale. It also helps to make sure that there aren't any gaps in communication to keep the plans from coming to fruition. After the planning stage, all employees should have a clear idea of what is expected from them.
2. Monitoring Business And Individual Performance
Monitoring is also self explanatory. Monitoring involves the monitoring of employees by their managers to make sure their tasks are getting done efficiently and takes into consideration how well the employees are able to function.
Monitoring ensures that unrealistic expectations aren't set by management or the employees and keeps track of not only what is being accomplished but what has yet to be worked on.
3. Individual And Team Performance Development
Developing refers to keeping employees evolving to meet the ever increasing standards of a post millennial workplace. It could involve teaching new skills, implementing new procedures to make the work processes more accessible.
It sometimes means assigning new responsibilities to employees who appear to have outgrown their old ones. Development ensures growth of employees and the business.
Martin Haworth is a business and management coach and trainer, working with a range of clients from corporates to individuals worldwide. www.MartinHaworth.com