Receiving Thanks and Praise - The View from the Other Side
Receiving Thanks and Praise - The View from the Other Side
Why is it that when we are on the receiving end, we miss the fact that we ourselves, when we hang up our service-provider-hat at the end of our shift, often end up as 'customers behaving badly' too?
Why do we take our own frustrations out on others, the way it has been taken out on us? Why do we sometimes become the Hyde from our normal Jekyll?
So, when someone goes the 'extra mile' to say 'Thank you', or appreciate the actions you have taken? What do you take from that and how do you react? You feel good, I guess. Indeed, very good.
So you have the opportunity to 'pay forward' when your leave your place of business and be on 'the other side of the counter'. But do you have to wait until you have a good experience? Or might, just might you overcome bad experiences by reacting differently.
How does it feel when you give praise, say thank you, show gratitude? How much control have you over the warm glow it gives you inside when you do this?
The answer is that you have complete control over your behaviour to others, whatever the temptation to be harsh. And, the key here is that you can decide to be nasty or nice, whatever the provocation.
And you can move on and have a good day.
Martin Haworth is a business and management coach and trainer, working with a range of clients from corporates to individuals worldwide. www.MartinHaworth.com
Receiving Thanks and Praise The View from the Other Side - To learn more about this author, visit Martin Haworth's Website.
Like this article? Share it with your friends
We demand more from those who provide to us and because we are frequently in roles which deliver goods and services ourselves, we are on the receiving end too - of complaints, frustrations and generally poor behaviour.
Why is it that when we are on the receiving end, we miss the fact that we ourselves, when we hang up our service-provider-hat at the end of our shift, often end up as 'customers behaving badly' too?
Why do we take our own frustrations out on others, the way it has been taken out on us? Why do we sometimes become the Hyde from our normal Jekyll?
So, when someone goes the 'extra mile' to say 'Thank you', or appreciate the actions you have taken? What do you take from that and how do you react? You feel good, I guess. Indeed, very good.
So you have the opportunity to 'pay forward' when your leave your place of business and be on 'the other side of the counter'. But do you have to wait until you have a good experience? Or might, just might you overcome bad experiences by reacting differently.
How does it feel when you give praise, say thank you, show gratitude? How much control have you over the warm glow it gives you inside when you do this?
The answer is that you have complete control over your behaviour to others, whatever the temptation to be harsh. And, the key here is that you can decide to be nasty or nice, whatever the provocation.
And you can move on and have a good day.
Martin Haworth is a business and management coach and trainer, working with a range of clients from corporates to individuals worldwide. www.MartinHaworth.com
Receiving Thanks and Praise The View from the Other Side - To learn more about this author, visit Martin Haworth's Website.
Like this article? Share it with your friends
 | |
 |
No article feedback found. |
| |
Leave Your Feedback |
 | |
| |||
|
To learn more about the Evan Elite Author Program please contact us. |
 | |
|  |
Subscribe to Martin's articles
 |
|
Coaching Businesses to Success - Coaching Businesses to Success News Updates
|
|
 |
 | |
|
| |
 | |||||||
|
 | ||
 |
||
 |
||
 |
||
|
| ||
 |
| Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details. |
|
|
 |
| Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media |
|
|
 |
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"
Click Here To Learn More |
|
|
|
|
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
|
|
|
 Networking To Get Results Content Challenged Referral Networking Solution Winning Sales Letter Partner Questionnaire |
|
 | ||
 |
Choose A PR Topic
Press Release Builder | |
 |
Top Social Business Blogs
Top Social Entrepreneur Blogs | |
| ||
 | ||||
| ||||
|
| ||||
| ||||
|
|
|
|
|
||||||||||||
|
Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
|
|
|
| ||||||||||
|
| ||||||||||
|
|
||||||||||