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Stakeholder Management - Capturing The Valuable Learnings
| Guest post by: Martin Haworth |
Article Overview: Whilst stakeholder management is all about the efforts you make with key influencers as a project or activity progresses, there is a real value in capturing learnings for the next time...
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Free Download - Special Secrets to Micro-Managing Employee Performance By Martin Haworth |
Stakeholder Management - Capturing The Valuable Learnings
Managing stakeholders can be a pretty challenging experience at first, especially when the activity you are involved in is contentious and the parties involved strongly motivated in their own interests.
Because stakeholders come in many guises, the way you handle each will determine the likelihood you will have for success - or failure - as your project progresses over its timespan.
These can be difficult interactions for anyone, so it's vital that you are clear in your objectives, keep all stakeholders fully informed and above all, maintain your composure, whatever provocations you might have to absorb.
These are marvellous experiences to have, even though sometimes - especially in the thick of a heated debate, perhaps - you might wonder just what you've gotten yourself into. And, since we learn best 'on-the-job', they are opportunities to learn - some might say the hard way - just like you would be unable to do from a textbook.
Evidence shows that we learn best with the following mix of mechanisms. 10% we learn when we spend time in a classroom, with a tendency for this to be informational understanding that is best given in this format.
20% of our learning comes when we are able to take advantage of one-to-ones with mentors or coaches, sometimes our line manager and at others times key individuals who can fulfil these roles adequately.
By far the most effective way to learn (a massive 70% is the most common statistic) is through experiences on-the-job, where we take active part, sometimes through successes and at other times where things don't quite go to plan.
The key to learning, as you manage your stakeholders, is to ask the following two simple questions of yourself:-
"What went well?"
"What could I do differently next time?"
These two key phrases acknowledge that much of what you do is worthy of celebration, because you actually did OK, as well as in most things, there are small improvements we can always make, thus refining our performance in a consistently upwards direction.
By ensuring that you have taken full advantage of the experiences you have with stakeholder management and then take the time to notice - and capture - what your experiences tell you, there will be more than enough opportunity for you to emulate your performance each time you have a go at this.
You see, when you are good with your stakeholder management, you can become even better, when you consider what you learned and bring that along the next time you need to managed these vitally important groups.
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About the Author: Martin Haworth RSS for Martin's articles - Visit Martin's website Click here to visit Martin's website   Should You Change Jobs Eight Things To Think About Why Saying Well Done Works Asking The Right Sort of Questions 10 Steps When You Need Help in Your Business Listening The Critical Ingredient In Employee Development |
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