Sales Training – Salespeople Need Both Building and Maintaining Self-Confidence
Sales Training – Salespeople Need Both Building and Maintaining Self-Confidence
Thoughts such as, “I’m bothering them,” or “It’s too much pressure,” may be a warning similar to your oil gauge light flashing that your sales follow up needs adjusting. Follow up is where almost 80% of a salesperson’s sales come from and yet, for many reasons, 80% of salespeople don’t do it after the first or second contact! When your car’s oil light comes on, you take immediate action. Regardless of your reason, or excuse, for lack of follow up, immediately put a follow up plan in place. This is a red light indicator! Determine your sales cycle and plan a systematic follow up with personal and business reasons to talk with your prospect.
If you often suffer from the ‘imposter syndrome,’ consider a lesson from the battery charge light. You know your product or service better than your prospect. If you don’t, then get charged up. Get more training and more practice from talking with your prospects. Get a coach to help you learn the areas of selling where you need more skills. Get yourself charged up in every area that is critical to the selling process. Then ask yourself, how can you be an imposter when it’s clear you are proficient in product, people and sales knowledge? Imposter syndrome is another red light kind of indicator. If you feel like an imposter, it’s highly likely your prospect will feel it too.
Fears of any kind like being queasy about giving a presentation, fear of asking for a decision, fear of networking; all fears are flashing double indicators. In my car, if two lights come on at the same time, I stop and call the dealer before getting back on the road again. Identify what your fear is and decide what action to take. Maybe you clam up when you get to the end of a presentation and know it’s now your time to ask for a decision. What’s the worst that can happen? Maybe they say no. But aren’t you already at a no standstill if you don’t ask? And besides, a no may mean you may have not explained the benefits of your offer in a way the prospect understands. Whatever your fear is, focus on what benefits clients get from your offer and then put that pedal to the metal to conquer whatever fear is blocking you.
These three self-confidence indicators: lack of follow up, feeling like an imposter, or being somewhat fearful, are like an automobile’s red and double light indicators. Try all mental, emotional and behavioral strategies until you find your personal effective formula for resetting them.
Sales Training Salespeople Need Both Building and Maintaining SelfConfidence - To learn more about this author, visit Patricia Weber's Website.
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Did you ever notice on an automobile dashboard that some of the lights are green, orange or red? And sometimes multiple lights come on? Red lights and two simultaneous lights scream, “Call your auto repair of choice immediately.” The next three sales action indicators for a sales person can point to a self-confidence issue - lack of follow up, feeling like an imposter or somehow fearful in giving presentations, networking, or even asking for an order.
Thoughts such as, “I’m bothering them,” or “It’s too much pressure,” may be a warning similar to your oil gauge light flashing that your sales follow up needs adjusting. Follow up is where almost 80% of a salesperson’s sales come from and yet, for many reasons, 80% of salespeople don’t do it after the first or second contact! When your car’s oil light comes on, you take immediate action. Regardless of your reason, or excuse, for lack of follow up, immediately put a follow up plan in place. This is a red light indicator! Determine your sales cycle and plan a systematic follow up with personal and business reasons to talk with your prospect.
If you often suffer from the ‘imposter syndrome,’ consider a lesson from the battery charge light. You know your product or service better than your prospect. If you don’t, then get charged up. Get more training and more practice from talking with your prospects. Get a coach to help you learn the areas of selling where you need more skills. Get yourself charged up in every area that is critical to the selling process. Then ask yourself, how can you be an imposter when it’s clear you are proficient in product, people and sales knowledge? Imposter syndrome is another red light kind of indicator. If you feel like an imposter, it’s highly likely your prospect will feel it too.
Fears of any kind like being queasy about giving a presentation, fear of asking for a decision, fear of networking; all fears are flashing double indicators. In my car, if two lights come on at the same time, I stop and call the dealer before getting back on the road again. Identify what your fear is and decide what action to take. Maybe you clam up when you get to the end of a presentation and know it’s now your time to ask for a decision. What’s the worst that can happen? Maybe they say no. But aren’t you already at a no standstill if you don’t ask? And besides, a no may mean you may have not explained the benefits of your offer in a way the prospect understands. Whatever your fear is, focus on what benefits clients get from your offer and then put that pedal to the metal to conquer whatever fear is blocking you.
These three self-confidence indicators: lack of follow up, feeling like an imposter, or being somewhat fearful, are like an automobile’s red and double light indicators. Try all mental, emotional and behavioral strategies until you find your personal effective formula for resetting them.
Sales Training Salespeople Need Both Building and Maintaining SelfConfidence - To learn more about this author, visit Patricia Weber's Website.
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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John AlexanderJohn has taught keyword research and SEO skills to small groups of business owners and Webmasters from over 80 different countries world wide since 2002. John is also the Director of Search Engine Academy ; Co-director of Training at Search Engine Workshops offering live, SEO Workshops with his partner SEO educator Robin Nobles, author of the very first comprehensive online search engine marketing courses at SEO Training Online and the SEO Workshop Resource Center. I look forward to hearing from you! - Visit John Alexander's Website |
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Staging DivaDebra Gould, aka The Staging Diva®, is President of Six Elements Inc., an internationally recognized home staging company. Inspired by many requests from aspiring home stagers wanting to start similar businesses, Gould created the Staging Diva Home Staging Business Training Program. Gould has trained over 1000 Staging Diva Graduates worldwide to start staging businesses. Buying decorating and selling six of her own homes in four years lead to an interest in real estate staging which she turned into a career with the launch of sixelements.com in 2002. Since then she has staged hundreds of homes in addition to teaching home staging training. Gould is the author of several home staging resources including a series of popular ebooks made up of a Design Guide, Color Guide and Portfolio Guide. For more information about Debra Gould visit stagingdiva.com. - Visit Staging Diva's Website |
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