Feedback Form
Home Features Mastermind Forums About Advertise Blog Network Contact Be An Author

Truths for Introverts Who Sell: What We Don’t Need To Learn The Extroverted Hard Way – Part Five

Truths for Introverts Who Sell: What We Don’t Need To Learn The Extroverted Hard Way – Part Five

A recent study by Ramsey and Sohi in the Journal of Academy of Marketing Science clearly establishes that a customer’s perception of how well someone who sells listens, has a positive association with trust. Listening includes such behaviors as giving your full attention to the customer, responding to acknowledge understanding and asking clarifying questions.

===People say I’m a good listener.===

In my corporate training programs for sales people, customer service representatives and organizational managers, I offer a six hearing aid approach to listening:

First, give your full attention to the person you are talking with. Second, sort through any filters or barriers to your listening fully.
Third, anticipate keywords.
Fourth, ask clarifying questions before you do your talking.
Fifth, listen for feelings first and specifics second.
Sixth, take notes of keywords, important ideas and the whole picture as you listen.

And who holds the advantage to be able to do this best – the introvert or the extrovert? Yes; it’s a rhetorical question.

I can’t remember who I am borrowing this exercise from; it’s a variation from a professional speaker who specializes in – listening. Write down the top 5 speakers who you have heard speak. Write down the top 5 listeners who you have met this past week. Which is the harder for you to identify and why do you think this?

Many traits we may have come to think are hindering introverts in being successful are actually the most critically needed skills to bring to bear to success in sales and business!

Want to know if you are more introverted than not? Assess your degree of introversion at http://tinyurl.com/fhrev





Truths for Introverts Who Sell What We Dont Need To Learn The Extroverted Hard Way Part Five - To learn more about this author, visit Patricia Weber's Website.

Like this article? Share it with your friends

Article Feedback
 Article Feedback No article feedback found.
  Leave Your Feedback
article feedback

Article Feedback
Joe Dager
Joe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website

Linda Richardson
Linda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website


To learn more about the Evan Elite Author Program please contact us.

About The Author


Patricia Weber
(Visit Patricia's Website) And if you are an introvert who wants to learn the truth about introverts and let the negative myths dissolve, grab a Free 32 page excerpt of Debunking Negative Introvert Myths! Stop letting yourself be labeled as: anti-social, shy, aloof – and even unaccomplished. Patricia Weber, 20 years sales training and business coach helps introverts, shy and even reluctant to sell extroverts who want to accelerate their sales results! Follow blog, FREE radio shows, podcasts, FREE teleclasses at Blog for Business & Sales Tips for Introverts & Shy from America's Business Sales Accelerator Coach for Introverts, Shy and Reluctant.

Patricia Weber is a Platinum author on EvanCarmichael.com
About The Author

View Author Blog
America's #1 Sales Coach for Introverts, Shy and Reluctant - Being in sales for 30 years, and having success after success as an introvert may not be the norm. I'm here to encourage other introverts to succeed in sales!
 America's #1 Sales Coach for Introverts, Shy and Reluctant
View Author Blog

View Author Video
View Author Video

Free Downloads


Patricia Weber's

Complete
List Of
Business-Coach
Articles

Name
Email
If you enjoyed this article, get Patricia Weber's Complete List of Business-Coach Articles For FREE!

More Patricia Weber
Time Management Priorities
Sales Training Top 35 Sales Tips Mostly for Introvert and Shy Salespeople
Sales Training Ideas on Mobile Cell Phone Use
Goals In Life By Your Hindsight
Sales Digging In Progress Get Prospects to Listen to You
Sales Training Salespeople Sell More With Clean Refrigerators
Selling Skills that Get More Sales
Truths for Introverts Who Sell What We Dont Need To Learn The Extroverted Hard Way Part Six
Sales Training Salespeople Debut of Confidence
Truths for Introverts Who Sell What We Dont Need To Learn The Extroverted Hard Way Part Four
Free Downloads


 
 
 


Evan Elite Authors
David Barr  
Jeff Foster  
Joe Dager  
Evan Elite Authors

Become An Author
Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details.
Become An Author

Evan's Latest Video
Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media
Evan's Latest Video

Business Opportunities
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"

How to Start An Online Business

Click Here To Learn More
Business Opportunities



Evan's Newsletter
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
Name:
Email:
Evan`s Newsletter

Free Downloads
Speed Business Networking Icon Speed Business Networking
Write A Bestseller Icon Write A Bestseller
Networking To Get Results Icon Networking To Get Results
Strategic Plan Icon Strategic Plan
Eneterprise Readiness Icon Eneterprise Readiness
Free Downloads - Complete List

Entrepreneur Tools and Guides
Guide To ERP Software / Business Management Software
Guide To ERP Software
Business Management Software
 
Top 50 Marketing Blogs To Watch In 2008
Top 50 Marketing Blogs
Top Blogs To Watch In 2008
 
Entrepreneur Tools and Guides

SEO For Africa
SEO For Africa
Francisca Ati Koforidua, Ghana,
Francisca Ati
Koforidua, Ghana
SEO For Africa

If I Were A Startup...
Jeff Roick, $1.4 to $6.5 Mil in 2 years
Jeff Roick
$1.4 to $6.5 Mil in 2 years
Dana Zita, > $2.5 Mil in revenues
Dana Zita
> $2.5 Mil in revenues
If I Were A Startup... - Complete List

Famous Entrepreneurs
Howard Schultz, Starbucks
Howard Schultz
Starbucks
Milton Hershey, Hershey Foods
Milton Hershey
Hershey Foods
Famous Entrepreneurs - Complete List

Entrepreneur Advice
Paul Kedrosky, Venture Capitalist
Paul Kedrosky
Venture Capitalist
Guy Kawasaki, The Art of the Start
Guy Kawasaki
The Art of the Start
Entrepreneur Advice - Complete List

Popular Articles
(Premium Authors)

     The 5 Biggest Sales Management Coaching Blunders
By Steven Rosen
     5 Ways to Gauge Sales Management Coaching
By Steven Rosen
     Recession Proofing Your Sales Force
By Steven Rosen

Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

More Evan Carmichael
More Information