Coaching A Perfect 10
Coaching A Perfect 10
This is the type of person when you start your coaching session by saying "How is everything going?" they just reply with "OK" and then the tumbleweed makes its way across the floor!
Overall, during a coaching session the coach should be doing around 30% of the talking and the coachee should be talking around 70% of the time.
This is a challenge when you talk to someone who either does not have a lot to say or who is naturally shy.
This is what I recommend:
After you get the normal "OK" response ask this:
"On a scale of 0-10, with 10 being absolutely perfect and 0 being the pits, where would you currently rate yourself?"
If the coachee responds with a "7" that must mean that to have rated themselves a "7" they must be comparing themselves to what a "10" looks like.
So the next response and question to ask is:
"A rating of 7? That's great. What would a 10 look like to you?"
Let them explain this and probe a little deeper.
What you are doing here is stimulating a conversation by using an alternative method other than just saying "What is going good right now?"
To someone who is naturally shy you are not going to get a lot out of them by asking this question.
Then, the next steps would be to ask:
"So you have described a 10. And you rate yourself a 7. What do you need to do to bridge the gap?"
I hope you can see how powerful this method is?
And you can use it on all types of people not just the shy ones - I use it all of the time!
I hope you enjoyed this tip? Add this technique to your tool box of skills and make your coaching sessions more effective!
Coaching A Perfect 10 - To learn more about this author, visit Sean McPheat's Website.
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The other day I was delivering some coaching skills training for a company when a delegate asked me how she should coach the person who is an introvert and has little to say.
This is the type of person when you start your coaching session by saying "How is everything going?" they just reply with "OK" and then the tumbleweed makes its way across the floor!
Overall, during a coaching session the coach should be doing around 30% of the talking and the coachee should be talking around 70% of the time.
This is a challenge when you talk to someone who either does not have a lot to say or who is naturally shy.
This is what I recommend:
After you get the normal "OK" response ask this:
"On a scale of 0-10, with 10 being absolutely perfect and 0 being the pits, where would you currently rate yourself?"
If the coachee responds with a "7" that must mean that to have rated themselves a "7" they must be comparing themselves to what a "10" looks like.
So the next response and question to ask is:
"A rating of 7? That's great. What would a 10 look like to you?"
Let them explain this and probe a little deeper.
What you are doing here is stimulating a conversation by using an alternative method other than just saying "What is going good right now?"
To someone who is naturally shy you are not going to get a lot out of them by asking this question.
Then, the next steps would be to ask:
"So you have described a 10. And you rate yourself a 7. What do you need to do to bridge the gap?"
I hope you can see how powerful this method is?
And you can use it on all types of people not just the shy ones - I use it all of the time!
I hope you enjoyed this tip? Add this technique to your tool box of skills and make your coaching sessions more effective!
Coaching A Perfect 10 - To learn more about this author, visit Sean McPheat's Website.
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Casey GollanCasey Gollan, Business Coaching & Mentoring Programs. Add $1 Million to $10 Million in the next 1 to 3 years. Since 1996 Casey has to added hundreds of millions of dollars to businesses. Watch a free video see client results Business Coaching website. - Visit Casey Gollan's Website |
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Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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