Feedback Form
Home Features Mastermind Forums About Advertise Blog Network Contact Be An Author

What's Your Chunk Size?

What's Your Chunk Size?

Over the past 2 sessions we have been looking at some Advanced Communication Skills techniques. Well, in this mini series we are now going to finish up by taking a look at how people like to receive and indeed communicate information.

CHUNK SIZE

People can be categorised into two when it comes down to the amount of detail they think and also communicate to others about.

Overall you are either a detailed person (specific person) or you prefer large chunks of information (global person).

Specific People give you all the small details. They like to understand and go into pieces of work with the minutest of detail.

(Sorry specific people but you frustrate the life out of me!!)

Global People like to talk in big pictures and are not detailed at all. They are conceptual and abstract. The give you the overall framework or brief of what is happening rather than going into details.

(......and I am sorry to all of those specific people because I know I frustrate the life out of you because I am a global person!)

You know when someone is specific and when someone is global just by asking them any question!

What their response will tell you:

Specific people will give you all the details and go to great lengths to explain everything. They give you more and more detail when you ask questions. Specific people become frustrated with Global People because there is no detail in what they say.

Global People give you an overview without details. They tend to use large generalisations. Global People become frustrated with Specific People because they go into far too much detail

Using this in the real world:

In Negotiations:

With Specific People...

Avoid generalisations and vagueness. Break things down into the detail and be specific. Present things in logical sequences.

With Global People...

Avoid details and present the bigger picture.

In Managing these people:

With Specific People...

Tell the person in detail what needs to be done and ensure that there is a logical sequence. Do not expect them to think about the bigger picture

With Global People...

Skip the details and tell the person a broad overview. Tell them what the end game is and then let them fill in the rest.

Influencing Language To Use

With Specific People...

Next, then, precisely, exactly, specifically, first, second, details,

With Global People...

Big picture, framework, in brief, result, generally, overview

Short and sweet this week!

These techniques and strategies are covered in our Advanced Communication Skills courses - it's a must if you really want to influence and take your communication skills to the next level.





Whats Your Chunk Size - To learn more about this author, visit Sean McPheat's Website.

Like this article? Share it with your friends

Article Feedback
 Article Feedback No article feedback found.
  Leave Your Feedback
article feedback

Article Feedback
Jay Kubassek
(Jay's Full Bio: EvanCarmichael.com/jaykubassek)  In five years, Canadian-born entrepreneur Jay Kubassek went from selling mufflers at a Midas franchise to revolutionizing Internet marketing with the 2004 launch of CarbonCopyPRO, a online marketing education company, now worth over $20 million with customers in over 160 countries.

 

As an independent film producer, his upstart film fund Aliquot Films is currently producing a films with Spike Lee and Abel Fererra (starring Ethan Hawke and Dennis Hopper.)

 

Jay's entrepreneurial spirit is irrepressible. He’s the owner of five companies, a professional speaker and trainer, international real estate developer/investor, extreme sport enthusiast and emerging philanthropist. 

 

Jay resides in NYC with his wife Jamie, son Milo and dog Cooper.  Visit Jay's official website: www.JayKubassek.com - Visit Jay Kubassek's Website


To learn more about the Evan Elite Author Program please contact us.

About The Author


Sean McPheat
(Visit Sean's Website) Sean McPheat http://www.seanmcpheat.com is the Managing Director of MTD Training, http://www.m-t-d.co.uk a leading UK management training company. Sean is regarded as one of the leading authorities in leadership development http://www.m-t-d.co.uk/in-house.htm has been featured on CNN, ITV, BBC and Arena magazine. Sean also owns some of the most successful professional development sites in the world including MTD Sales Training http://www.mtdsalestraining.com MTD Management Training http://www.management-training-deve lopment.com The Executive Coaching Studio http://www.executivecoachingstudio. com and MTD Human Resource Consulting http://www.mtdhr.com Please visit the following link for a free management course http://www.m-t-d.co.uk/freecourse.h tm and please visit the following link for a 20 free sales audio downloads http://www.mtdsalestraining.com/ess open.htm

Sean McPheat is a Platinum author on EvanCarmichael.com
About The Author

View Author Blog
View Author Blog

View Author Video
View Author Video

Free Downloads


Sean McPheat's

Complete
List Of
Business-Coach
Articles

Name
Email
If you enjoyed this article, get Sean McPheat's Complete List of Business-Coach Articles For FREE!

More Sean McPheat
Exploring Action Centred Leadership
How To Handle Complaints
Listening To Others
Sales Training Tip How To Retain Top Sales People
Mind Your Language
Sales Training Tip How To Get More Referrals
Whats Your Managerial Style
Have You Got The Right Attitude
Key Skills Of A Top Manager
10 Steps To Successful Sales Training
Free Downloads


 
 
 


Evan Elite Authors
George Ludwig  
David Acheson  
Joe Dager  
Evan Elite Authors

Become An Author
Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details.
Become An Author

Evan's Latest Video
Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media
Evan's Latest Video

Business Opportunities
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"

How to Start An Online Business

Click Here To Learn More
Business Opportunities



Evan's Newsletter
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
Name:
Email:
Evan`s Newsletter

Free Downloads
Balance chart Icon Balance chart
Authentic Leadership Icon Authentic Leadership
Tips For Less Stress Icon Tips For Less Stress
Effective Art Of Networking Icon Effective Art Of Networking
Human Potential Institute Icon Human Potential Institute
Free Downloads - Complete List

Entrepreneur Tools and Guides
Top 50 Social Media Blogs
Top 50 Social Media Blogs
Top 50 Social Media Blogs
 
Top 50 Franchising Blogs
Top 50 Franchising Blogs
Top 50 Franchising Blogs
 
Entrepreneur Tools and Guides

SEO For Africa
SEO For Africa
Rita Nsafoa Offinsu, Ghana,
Rita Nsafoa
Offinsu, Ghana
SEO For Africa

If I Were A Startup...
Geoff Whitlock, $53k to $507k in 3 years
Geoff Whitlock
$53k to $507k in 3 years
Jonathan Voigt, $214k to $507k in 2 years
Jonathan Voigt
$214k to $507k in 2 years
If I Were A Startup... - Complete List

Famous Entrepreneurs
Carlos Slim Helu, Grupo Carso
Carlos Slim Helu
Grupo Carso
Steve Jobs, Apple
Famous Entrepreneurs - Complete List

Entrepreneur Advice
Jack Canfield, Chicken Soup
Jack Canfield
Chicken Soup
Zig Ziglar, See You At The Top
Zig Ziglar
See You At The Top
Entrepreneur Advice - Complete List

Popular Articles
(Premium Authors)

     Making More Sales the Number 1 Key To Business Success
By James Yuille
     What Are You Really Selling
By James Yuille
     Logic Vs Emotion the need for balanced sales messages
By James Yuille

Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

More Evan Carmichael
More Information