“Powerful Communication Tips For Managers and Supervisors, From Your Strategic Thinking Business Coach”
“Powerful Communication Tips For Managers and Supervisors, From Your Strategic Thinking Business Coach”
By: J. Glenn Ebersole, Jr., Chief Executive of J. G. Ebersole Associates and The Renaissance Group ™
Recently I read about a study conducted in 2001, which included approximately 20,000 exit interviews. A major finding in the study was that poor communications skills of supervisors were a leading factor in poor supervisory behavior, which caused people to leave their jobs. And I believe there is plenty of evidence today that there are many people who have been promoted into management and supervisory positions without the proper communications skills and therefore are causing this dysfunctional behavior to continue in many workplaces.
Okay coach, what do you prescribe to take care of these poor communication skills of managers and supervisors? Well, your strategic thinking business coach wants to share thirteen (13) powerful communication tips for them, as well as others in the workplace. Here they are:
1. Commit to becoming an effective listener. And learn how to “hear” what people are saying to you.
2. Conduct regular 1-on-1 meetings with people that work with you. And give them your full attention when meeting with them.
3. Demonstrate the core values of your company or organization on a consistent basis in whatever you do in your communications with fellow employees and those you supervise and manage.
4. Be sure you make extra efforts to ensure that all those people that need to know are told what they need to know and in a timely manner. For performance issues, this means communicating with them well before an annual performance review.
5. Discuss personal and delicate matters in person, preferably face-to-face or if need be by telephone, rather than via email.
6. Ensure confidentiality in communications where appropriate and required.
7. Learn how to effectively communicate with groups of employees.
8. Actively seek feedback from your staff and fellow employees about your own communications.
9. Make eye contact with the person or persons with whom you are communicating.
10. Send a consistent message by making your words; gestures facial expressions and tone of voice match your message.
11. Stay focused on the present, your feelings, understanding one another and finding a solution.
12. Ask for assistance if you need it.
13. Practice, practice, practice your communication skills!
If you want to learn more about being an effective communicator with your work force and the positive impact good communications will bring to you and your business, please contact Glenn Ebersole today through his website at www.businesscoach4u.com or by email at jgecoach@aol.com
Powerful Communication Tips For Managers and Supervisors From Your Strategic Thinking Business Coach - To learn more about this author, visit Glenn Ebersole's Website.
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“Powerful Communication Tips For Managers and Supervisors, From Your Strategic Thinking Business Coach”
By: J. Glenn Ebersole, Jr., Chief Executive of J. G. Ebersole Associates and The Renaissance Group ™
Recently I read about a study conducted in 2001, which included approximately 20,000 exit interviews. A major finding in the study was that poor communications skills of supervisors were a leading factor in poor supervisory behavior, which caused people to leave their jobs. And I believe there is plenty of evidence today that there are many people who have been promoted into management and supervisory positions without the proper communications skills and therefore are causing this dysfunctional behavior to continue in many workplaces.
Okay coach, what do you prescribe to take care of these poor communication skills of managers and supervisors? Well, your strategic thinking business coach wants to share thirteen (13) powerful communication tips for them, as well as others in the workplace. Here they are:
1. Commit to becoming an effective listener. And learn how to “hear” what people are saying to you.
2. Conduct regular 1-on-1 meetings with people that work with you. And give them your full attention when meeting with them.
3. Demonstrate the core values of your company or organization on a consistent basis in whatever you do in your communications with fellow employees and those you supervise and manage.
4. Be sure you make extra efforts to ensure that all those people that need to know are told what they need to know and in a timely manner. For performance issues, this means communicating with them well before an annual performance review.
5. Discuss personal and delicate matters in person, preferably face-to-face or if need be by telephone, rather than via email.
6. Ensure confidentiality in communications where appropriate and required.
7. Learn how to effectively communicate with groups of employees.
8. Actively seek feedback from your staff and fellow employees about your own communications.
9. Make eye contact with the person or persons with whom you are communicating.
10. Send a consistent message by making your words; gestures facial expressions and tone of voice match your message.
11. Stay focused on the present, your feelings, understanding one another and finding a solution.
12. Ask for assistance if you need it.
13. Practice, practice, practice your communication skills!
If you want to learn more about being an effective communicator with your work force and the positive impact good communications will bring to you and your business, please contact Glenn Ebersole today through his website at www.businesscoach4u.com or by email at jgecoach@aol.com
Powerful Communication Tips For Managers and Supervisors From Your Strategic Thinking Business Coach - To learn more about this author, visit Glenn Ebersole's Website.
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I was researching for a college paper on poor communications, and I found this article very useful for the paper, and for myself, as a manager.
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Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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David BarrDavid Barr is the President of Venture Opportunities, Inc. David has been a professional business broker/intermediary since 1980 focusing on General Business Brokerage and Mergers and Acquisitions representing client transaction value from $400,000 to $20,000,000. Mr. Barr has handled the sale of over four hundred and fifty companies. David earned a university degree from the State University of New York majoring in economics and business. David holds the Mergers and Acquisition Master Intermediary and the Certified Business Intermediary designations from the International Business Brokers Association. He is also a Senior Business Analyst and a Texas licensed Real Estate Agent. For more information about David and Venture Opportunities, visit www.bizdealmaker.com. - Visit David Barr's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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