Evan Carmichael Top Header about About About facebook Twitter YouTube Google+

Seven Strategic Tips On Dealing With Referrals From Your Strategic Thinking Business Coach



Free PDF Download
Seven Strategic Actions to Deal With Stress At Work From “Your Strategic Thinking Business Coach” - By Glenn Ebersole

Name: Email:


Referrals can be and many times are a vital element of your marketing plan. Sometimes, and many times too often, referrals are taken for granted or they are not sought. How you deal with referrals makes a significant difference in whether you will receive repeat referrals. If the person giving you referrals has a positive and pleasant experience and it is through a process that they can trust, then you will receive more referrals in the future.

There are several key elements in building up a trusting relationship with people who refer others to you. Your Strategic Thinking Business Coach offers the following seven (7) strategic tips on how to establish and solidify that trust with your referrers.

Strategic Tip #1: Commit to and develop a strategic approach to using referrals as one way to grow your business.

Strategic Tip #2: Commit to and always treat a new prospect that has been referred to you with the highest level of appreciation, importance and care. Remember, how you treat this prospect will impact your relationship with the person who referred him or her to you. You want to make sure your dealings with the prospect reflect well on your referral source. And another important note: even if the prospect does not develop into a customer or client, you want them to still sat great things about how you treated them.

Strategic Tip #3: Commit to and always respond promptly to a referral. The “life span” of a referral can be very short. It is essential that you act immediately. If you fail to act immediately you are risking damage to your relationship with referrer and missing an opportunity with a new prospect.

Strategic Tip #4: Commit to and always reward the behavior of your referral source. Always thank the referrer, even if the referral does not result in a new customer or client. You may consider a small token of appreciation in the form of a small thank you gift or something else that would be valued by the referral source.

Strategic Tip #5: Commit to and always keep your referrer informed of your progress in contacting and pursing the prospect referred to you. Your referral source, in the majority of cases, really wants to know how things are going with the referral. Let your referrer now when you contact the prospect and meet with the prospect. If the prospect becomes a customer or client ask for permission to tell the referral source. If you have difficulty contacting the prospect, contact your referrer. Many times the referrer will offer to assist you in making contact.

Strategic Tip #6: Commit to and always thank the referral source for new customers and clients. This is absolutely mandatory in my opinion. It is good business etiquette and it is simply the “right thing to do.” This will reinforce the action of giving referrals and will encourage more referrals. You might also suggest that the new client thank the referrer and possibly take them out to lunch to celebrate the new relationship.

Strategic Tip #7: Commit to and develop a method to evaluate your referral plan and make the necessary adjustments to your plan in a timely manner to ensure continued effectiveness of referrals.

Your Strategic Thinking Business Coach encourages you to develop a strategic marketing plan that includes the use of referrals to grow your business. If you would like to learn more about how a strategic thinking business coach can facilitate and guide you in that endeavor, please contact Glenn Ebersole today through his website at www.businesscoach4u.com or by email at jgecoach@aol.com


Related Articles

  Strategic Business Greeting Tips From Your Strategic Thinking Business Coach
  “Six Strategic Things To Remember When Requesting Referrals, According To Your Strategic Thinking Business Coach”
  Ten Major Reasons Why You Are Not Getting Referrals According To Your Strategic Thinking Business Coach
  “Strategic Benefits of Business Coaching, According To Your Strategic Thinking Business Coach ”
  Strategic Tips From Your Strategic Thinking Business Coach To Improve Personal Communications
  “Ten Strategic Marketing Actions To Ensure Success In Your New Year, From Your Strategic Thinking Business Coach”
  Ten Tips For Writing Successful Business Proposals From Your Strategic Thinking Business Coach
  “Strategic Marketing Tips From Your Strategic Thinking Business Coach”
  How Professional Service Providers Can Break Through Resistance to Requesting Referrals, According To Your Strategic Thinking Business Coach
  “How To Strategically Develop Your Referral Network. Tips From Your Strategic Thinking Business Coach
  More Strategic PR Advice From Your PR Doctor
  “Ten Strategic Actions To Ensure That You Reach Your Goals, According To Your Strategic Thinking Business Coach”
  12 Strategic Questions To Ask Before Starting New Marketing Activity, From Your Strategic Thinking Business Coach
  Business Coaching As A Valuable Asset For You and Your Business
  Ten Strategic Steps to Achieving Personal Success – From Your Strategic Thinking Business Coach
  “Ten More Benefits From Strategic Planning, According To Your Strategic Thinking Business Coach Ten More Benefits From Strategic Planning, According To Your Strategic Thinking Business Coach”
  “Your Strategic Thinking Coach’s Ten Questions To Diagnose Fear Of Marketing”
  Strategic Tips To Increase The Effective Use of Your Time According To Your Strategic Thinking Business Coach
  Ten Strategic Tips For Seminar Presenters To Gain Maximum Benefits, According to Your Strategic Thinking Business Coach
  Ten Tips For Strategically Scheduling Your Time, From Your Strategic Thinking Business Coach

Home > Business-Coach > Glenn Ebersole > Seven Strategic Tips On Dealing With Referrals From Your Strategic Thinking Business Coach >

Free PDF Download
Seven Strategic Actions to Deal With Stress At Work From “Your Strategic Thinking Business Coach” - By Glenn Ebersole

Name: Email:

About the Author: Glenn Ebersole

RSS for Glenn's articles - Visit Glenn's website
J. Glenn Ebersole, Jr. is a multi-faceted professional, who is recognized as a visionary, guide and facilitator in the fields of marketing, public relations, management, and engineering. He is the Founder & Chief Executive of the Lancaster, PA based multi-disciplinary & strategic thinking consulting practices, J. G. Ebersole Associates and The Renaissance Group™. He is a Certified Facilitator and business and strategic thinking and planning coach to a diverse list of clients. Also called the "PR Doctor." At J. G. Ebersole Associates and The Renaissance Group™, we offer a unique approach to a wide range of strategic planning, management, marketing, public relations, and communications assignments through our team of independent professionals. We believe that our multi-disciplinary, customized and strategic thinking approach to our clients makes us unique.
Click here to visit Glenn's website.
Dashed Line

More from Glenn Ebersole
Raising and Renewing Business Through Referrals
Symptoms That Confirm Your Decision To Look For A New Job From Your Strategic Thinking Business Coach
Seven Stimulating Strategies For Success in Marketing Your Business
Your PR Doctors Prescription For Healthy Local Media Relations
Strategic Commitments To Build Trust With Clients According to Your Strategic Thinking Business Coach

Related Forum Posts

Re: Essential Leadership skills Re: Essential Leadership skills
Different Hats Different Hats
Re: Business Women Peer Mentoring Spotlight Re: Business Women Peer Mentoring Spotlight
Business Innovation Business Innovation
HRPreneur HRPreneur

Share this article. Fund someone's dream.

Share this post and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.
Share for a Cause
Featured Article



Worksheets
By: Evan Carmichael

Do you have what it takes to be an entrepreneur?

8 Powerful Steps to Finding Your Passion

Does your pitch suck?

Create a plan of attach to launch your new business.

8-Cover

Like this page? PLEASE +1 it! Evan Signature
Bottom Footer



Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Name:
Email:
Popular Articles

6 Things to Do With Your Tax Refund.

Home Based Bookkeeping Business

A SIMPLE Explanation Of How Computers Work

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.