Ten Symptoms Of A Business Relationship Problem According To Your Strategic Thinking Business Coach
Ten Symptoms Of A Business Relationship Problem According To Your Strategic Thinking Business Coach
It is difficult to know if a client or customer loves you and your work or if they are ready to kick you out the door real soon. In most cases, business owners and managers rely solely on gut instinct as a guide to how the client and customer relationship is evolving. And that amounts to driving with a blindfold and with defective steering mechanisms. And that should scare you.
Sometimes the communications with your clients and customers about your relationship are subtle, while other times they are loud and clear. Many clients do not want to “rock the boat” as a project is underway because they want to see results even if they know you will not be back again. And in other cases, the client and customer will mute any enthusiasm for your performance to prevent complacent behavior or higher fees. It is very important to observe and interpret client and customer behavior regarding the business relationship.
Your Strategic Thinking Business Coach offers ten (10) symptoms to look for that may mean you have a business relationship problem developing.
Symptom #1: The client or customer has an increasing number of issues with you, your service and/or your products.
Symptom #2: The client or customer invites you to fewer meetings.
Symptom #3: The client begins or intensifies micromanaging you and what you are doing.
Symptom #4: The client sends you more written communications instead of meeting with you.
Symptom #5: The client increases the time to return your calls, respond to your emails and/or respond to your correspondence.
Symptom #6: The client has delegated the management of the project team to some lower level staff.
Symptom #7: There is increased activity with competitors.
Symptom #8: The meetings you attend take on a more formal atmosphere and there is not a strong feeling of “team.”
Symptom #9: The client provides you with fewer referrals and introductions to others.
Symptom #10: The client is very slow in payments to you.
And what is the antidote for these symptoms? Your Strategic Thinking Business Coach recommends that you keep your eyes and ears open and that you proactively and promptly respond to any of these symptoms as soon as they are observed. If you would like to learn more about how a strategic thinking business coach can facilitate and guide you in that endeavor, please contact Glenn Ebersole today through his website at www.businesscoach4u.com or by email at jgecoach@aol.com
Ten Symptoms Of A Business Relationship Problem According To Your Strategic Thinking Business Coach - To learn more about this author, visit Glenn Ebersole's Website.
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Successful business owners and managers do not take anything for granted and do not take anything at face value. Very successful business owners and managers are trained to look beyond the obvious in search of the real issues and the root causes of those issues. Looking at the health of your business relationships with your clients and customers requires this type of investigation.
It is difficult to know if a client or customer loves you and your work or if they are ready to kick you out the door real soon. In most cases, business owners and managers rely solely on gut instinct as a guide to how the client and customer relationship is evolving. And that amounts to driving with a blindfold and with defective steering mechanisms. And that should scare you.
Sometimes the communications with your clients and customers about your relationship are subtle, while other times they are loud and clear. Many clients do not want to “rock the boat” as a project is underway because they want to see results even if they know you will not be back again. And in other cases, the client and customer will mute any enthusiasm for your performance to prevent complacent behavior or higher fees. It is very important to observe and interpret client and customer behavior regarding the business relationship.
Your Strategic Thinking Business Coach offers ten (10) symptoms to look for that may mean you have a business relationship problem developing.
Symptom #1: The client or customer has an increasing number of issues with you, your service and/or your products.
Symptom #2: The client or customer invites you to fewer meetings.
Symptom #3: The client begins or intensifies micromanaging you and what you are doing.
Symptom #4: The client sends you more written communications instead of meeting with you.
Symptom #5: The client increases the time to return your calls, respond to your emails and/or respond to your correspondence.
Symptom #6: The client has delegated the management of the project team to some lower level staff.
Symptom #7: There is increased activity with competitors.
Symptom #8: The meetings you attend take on a more formal atmosphere and there is not a strong feeling of “team.”
Symptom #9: The client provides you with fewer referrals and introductions to others.
Symptom #10: The client is very slow in payments to you.
And what is the antidote for these symptoms? Your Strategic Thinking Business Coach recommends that you keep your eyes and ears open and that you proactively and promptly respond to any of these symptoms as soon as they are observed. If you would like to learn more about how a strategic thinking business coach can facilitate and guide you in that endeavor, please contact Glenn Ebersole today through his website at www.businesscoach4u.com or by email at jgecoach@aol.com
Ten Symptoms Of A Business Relationship Problem According To Your Strategic Thinking Business Coach - To learn more about this author, visit Glenn Ebersole's Website.
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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David BarrDavid Barr is the President of Venture Opportunities, Inc. David has been a professional business broker/intermediary since 1980 focusing on General Business Brokerage and Mergers and Acquisitions representing client transaction value from $400,000 to $20,000,000. Mr. Barr has handled the sale of over four hundred and fifty companies. David earned a university degree from the State University of New York majoring in economics and business. David holds the Mergers and Acquisition Master Intermediary and the Certified Business Intermediary designations from the International Business Brokers Association. He is also a Senior Business Analyst and a Texas licensed Real Estate Agent. For more information about David and Venture Opportunities, visit www.bizdealmaker.com. - Visit David Barr's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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Casey GollanCasey Gollan, Business Coaching & Mentoring Programs. Add $1 Million to $10 Million in the next 1 to 3 years. Since 1996 Casey has to added hundreds of millions of dollars to businesses. Watch a free video see client results Business Coaching website. - Visit Casey Gollan's Website |
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