Your Success Requires the Rights Who's
How do I know I have the right people? I get this question from clients, alliances, and many of my relationships. "People" is a key decision area you and your company must get right to succeed and grow. Jim Collins states adamantly "who first;" you must make sure you have the right people in your organization before you focus on the "what, where and how" of growth. Until you settle people issues, they will continue to consume a tremendous amount of emotional energy, making it difficult to focus. Verne Harnish (Gazelles Founder) puts it very succinctly: "Focus on getting the right people doing the right things with clear accountabilities and metrics."
Here are five keys* to knowing you have the right people:
1. Do they share the core values of the organization that you are building? This is priority one! You can't get people to share your core values-the key is to find people who already have your core values. And what does this require of you? Yes, a clear understanding and communication of your own company core values.
2. Do they need to be "managed?" If you need to tightly manage someone, you have probably made a hiring mistake. The right people are self-motivated. They want to learn and progress.
3. In key positions, do they have exceptional capability? Do they have the potential to be one of the best in the seat or position they occupy in your company?
4. Do they understand the difference between having a job and holding a responsibility? The ability to get this distinction is paramount. The best people are productively neurotic; when they see a hole, they want to fill it and make it better.
5. If it were a hiring decision all over again, given all you know about this person, would you enthusiastically hire them again? This question often creates some dissonance. Think it through carefully. If you would not rehire-then it requires another decision from you.
To be fair, there is one more consideration you must make. Do you have the right person in the wrong seat or position? They may be a great person, but you have made a managerial mistake and placed them in the wrong seat. When in doubt-be fair about this.
So, is it fun to be part of your business for you, your employees and stakeholders? Attract the right people; people who share your Core Values and have a track record of delivering results. Identify your "A Players" and let them know they are valued as such. This is your leadership priority.
Contact David Paul Carter if you would like to discuss these concepts in more detail and how they can be applied in your company.
*Based on Jim Collins "Who First, Then What."