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How to improve your business presentation skills – part 1

Written by: Mike Yates

Article Overview: I used to wonder with awe at those seasoned presenters who seemed to just ‘have the gift’ of being able to stand in front of an audience and effortlessly present their ‘message’ or ‘ideas’... ...In fact, even the world’s top presenters all began their public speaking careers as rank amateurs... ...We all begin new things as incompetents - that is, we ‘don’t know what we don’t know’

How to improve your business presentation skills – part 1

Many moons ago, when I first started presenting in front of groups of people, I used to wonder with awe at those seasoned presenters who seemed to just ‘have the gift’ of being able to stand in front of an audience and effortlessly present their ‘message’ or ‘ideas’. To hear them talk, I’d swear they were natural born ‘presenters’. Well guess what….they weren’t. In fact, even the world’s top presenters all began their public speaking careers as rank amateurs. I then learnt that, along with most things in life, it’s all down to practice.
It's amazing what practice produces – in all areas of your life and business. The very best presenters today once all started in the same place. That first presentation, reading from notes and being terrified to try presenting without notes (we’ve all been there). It’s all down to confidence.
In a nutshell, the idea is that for any skill - from such a simple thing as tying your shoelaces to presenting in front of a group - there are basically four levels:
1st Level – Unconscious Incompetence – you don’t know that you can’t do it !
2nd Level – Conscious Incompetence – you now know that you can’t do it !
3rd Level – Conscious Competence – You now feel ‘confident’ at doing it but
you’re still thinking about it !
4th Level – Unconscious Competence – You are ‘highly confident’ - striving to
continuously improve and become an expert
in your field. Most of the basic actions you
employ are now automatic.
We all begin new things as incompetents - that is, we ‘don’t know what we don’t know’. Recognising this incompetence, however, is the first step in the learning process. Feeling ok about it is the next. It is only when we are willing to demonstrate our ignorance - to ourselves and others (without fear of failure) that we can move through this stage to a level where we can perform a task with a certain amount of competence. Can you remember as a child trying to tie your shoelaces? Wasn’t it so complicated the first time? How many times do you even consider thinking about that now? It has become totally automatic has it not? This is the same with ANY new skill that we learn.
Imagine that it could take about 500 hours of practising a skill to become really competent at it. You might radically reduce or ‘fast track’ that time if you have the advantage of good feedback. One of the most rewarding areas I have experienced when working with businesses is the radical acceleration of the business growth by implementing tried and tested methods that are already proven, rather than the business owner going alone and trying to ‘re-invent the wheel’. Many people are happy with being what they consider as ‘competent’. If they see themselves as "ok", they stop practising. Others would like to be ‘outstanding’ - to be widely known as an expert in their field. It may, however, take even longer to go from being competent at something to being a real expert in your field.
So why would you want to be more than ‘ok’ in the field of presenting? Here’s 3 reasons:
1. The satisfaction of doing something very well.
2. To be rewarded accordingly (both socially and financially). To stand out above the competition.

3. There are two crucial areas in any business. The first is being able to deliver your 'product' with outstanding consistency. The second is being able to sell yourself to your prospects. To achieve this will requires a honed and well practised presentation. You can have the best product in the world, however if you have a poor presentation you simply won’t sell it. At best you will have a low conversion rate from prospect to client.
The 5th level – Excel at what you do. It’s more than ‘Unconscious Competence’. More than ‘just practice’. It is a level that only the really determined will ever achieve. Add passion and perseverance in the face of all odds. It also allows you to ‘niche’ your business and your pricing accordingly.
So here’s a thought or two:
1) When you present yourself and your business – consider THREE areas where you have reached level 2 i.e. you are currently ‘consciously incompetent’. List THREE things you could do to get you level 4 i.e. ‘unconsciously competent’ in all three areas.
2) When you present yourself and your business – list THREE areas where you have reached level 4 i.e. you have become ‘unconsciously competent’. Now list THREE things you could do to further add passion and improvement…
3) Then the important part! Do something today to ensure that you act on just one of your six new ideas…
Look out for Part 2 on ‘How to improve your business presentation Skills’

To Your Success,

Mike Yates

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Article Tags: audience, awe, confidence, conscious competence, many moons, nutshell, rank amateurs, shoelaces, unconscious competence, unconscious incompetence



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Help in a Struggling Economy - If anyone on the forum has a question they would like me to ask Mark Tewart on my show Monday Dec 22 - just let me know. I hope to ask him about all kinds of advice that he can share with people who want to improve their sales skills and their life and personal skills. There are many ways to improve our position in business - whether we are the boss or workers -- imagine if you learned to make yourself more valuable to your employer and/or your clients???? Mark can share great information to help you improve your skills and make yourself more valuable. Shri
Re: Ebay actually drives prices up... - [quote="BuzzAroundBooks":2vi8khb4] Moreover, if you gave a presentation, are you going to dwell on how poorly you did? You can't change the past so the answer is no. [/quote:2vi8khb4] The point of dwell on a past presentation is that you can and should learn from the mistakes that you made and you can and should do better the next time. However, if you don't review how you did, you're overlooking a valuable opportunity to fine tune your skills and to improve. Shri
If you don't ask you don't receive - Great article Shri. I agree that we don't do enough in our schools to help train our younger generations about important business skills and lessons such as negotiations. I was a part of Junior Achievement growing up and got the opportunity to work with fellow high school students to start our own enterprise. We received mentors, business templates, and had all the responsibilities of running a company with little risk attached. It was a great experience that I believed helped shape my views on entrepreneurship and led me to become a business owner. I wish all students would have the opportunity to be a part of such programs and improve their business IQ from a young age.
Small Business Seminar Presenters Required Across Canada - In March 2007 BizLaunch we will start presenting small business seminars across Canada. I am in the process of recruiting experienced business owners with good presentation skills and a passion for small business to present these seminars. 1. The seminars will be 90 minutes long 2. The seminars will start at 6.30pm 3. The seminars will be held in convenient locations 4. The subjects will include business planning, marketing, sales, website marketing, taxes etc. 5. The audience will be new business owners(0 - 5 years) 6. The presenters will be supplied with the presentation slides required 7. The seminars will be free to small business owners attending 8. Presenters will be evaluated on their presentation by the audience 9. Equipment will be supplied by BizLaunch 10. Presenters will be compensated for the presentations $250 per seminar 11. Seminar marketing will be done by BizLaunch and its partners 12. These seminars will be a great addition to what is already being offered to small business If you're interested send me one page about yourself and why I should use you to andrew@bizlaunch.ca
Re: Team Building - Thanks for the resource. I've found team building is a valuable tool to improve how employees get along in the workplace and improve both morale and productivity. When leaders and employees learn team building skills they are able to work together more effectively and do it with less effort. [Link removed by forum admin]


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