The Obama approach to change
We have a complex relationship with change.
On the on the one hand we desperately want it, on the other we desperately resist it.
If we want to motivate change in our organisations or in our society we need to look at it with an anthropologists eye. We need to understand what has shaped our attitudes to change.
For most of our evolutionary and historical past change was definitely regarded as a bad thing. Centuries passed where the life of the one generation was not significantly different from the previous one or the next one.
When change came it tended to be imposed from the outside and it tended to signify extreme danger, in the form of famine or war. For most people change only occurred when the risks of not changing were clearly greater than the risks of change.
From an evolutionary perspective we are also programmed to prefer more modest short term certainties over more generous longer term risks. Hence “A bird in the hand is worth two in the bush.”
We tend to be tolerant of significant discomfort, before we take the plunge and decide to make a change, even when the alternative is obviously and logically better. We will even defend a compromised system or situation simply because it is the one we are used to. As Morpheus said in the Matrix “These people are so hopelessly dependent on the system that they would fight to protect it.”
At an individual level most of us were educated primarily to be obedient. We were educated out of our creativity and our confidence and into conformity and doing what we are told. However it is not always obvious who, or what, we are being obedient to.
As a result of both our evolutionary and our cultural programming many of us prefer a seemingly safe, if slightly uncomfortable, predictable life to change.
There are also times when we embrace change. We marry, change jobs, have children, move house and even move country. In many cases these changes are inspired and positive changes towards a perceived, and sometimes even long term improvement.
Even these changes can be coerced, but in many cases they are associated with a feeling of empowerment. There are also, clearly changes most of us want: Most of us want to be paid more, to feel safer and so on.
From the anthropologists evidence we can see that there are two approaches to change.
1 - The Coercive Approach.
2 - The Empowered Approach.
The coercive approach assumes that someone knows the answer. It uses fear or force to motivate people to change.
The weakness of this approach is that the change is often grudging or poorly understood by many of the participants. The change is likely to be resisted and half hearted for many.
The empowered approach requires those who are driving the change to have the confidence to trust others to be able to understand the evidence and make the right decisions based on it.
The weakness of this approach is that the evidence can be manipulated and not everyone has the wisdom to make decisions in the best interests of all involved.
The reality is that whenever we are contemplating change, in our own lives, in our organisations or in society as a whole, we probably need to use a combination of coercion and empowerment to introduce effective change. The mix we need will depend more on the nature of the audience than our own preferences.
We can demonstrate that the change has positive results, at the same time we can show the negative effects of not changing.
We can engage in a co-creative process to determine the nature of the change and at the same time create penalties for failure to change.
Those who believe in authority (Spiral Dynamics Red and Blue) will respond better, on the whole, to the strength shown by the coercive approach - even if they don’t agree with it.
Those who believe in self determination (Spiral Dynamics Orange and Green) will respond better to empowerment and involvement.
The Obama approach to change - To learn more about this author, visit Neil Crofts's Website.
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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