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Sales Lessons From Starbucks And Dell

Rule #12: Repeat Your Story in the Coupon or the Closing



Rule #12: Repeat Your Story in the Coupon or the Closing
   

Research shows that when people read ads they do not start at the beginning and work their way to the end.

Yes, they jump around the ad (or letter).

For example, most people read the headline of a direct mail letter first. That you'd expect. Plus (perhaps) the first few paragraphs. But the second thing they read is the postscript (P.S.).

In an ad, after the headline most people will go straight to the coupon (or the last paragraph - your close, if there's no coupon).

Why?

When you read a mystery, knowing "who-dun nit" before you begin would completely spoil the experience. You read a mystery for the suspense, and for the puzzle.

When you read an ad, your most important question is: what's the point? (What's the ending?). You want to know where you’re going before you start, so that you can decide whether the journey's worth the trouble or not.

Let's say a headline intrigues you. Do you want to spend time reading this ad? Do you really want to know more?

You look at the coupon and discover the product is interesting and costs $5. You read on.

OR: You look at the coupon and discover the product is interesting and costs $1, 000. You turn the page.

OR: There's no coupon, there's no close, there's no apparent point to the ad… It's not obvious what the ad is trying to tell you. Sometimes, when I see an ad like this, I try to figure out what the guy's trying to sell. That's a mental exercise because I spend most of my time writing copy. You - and almost everybody else will give up and turn the page.

You should treat your coupon (or close the last two or three paragraphs) as a mini-advertisement. Restate the offer precisely and succinctly, with as much sizzle as you can.



Rule #12: Repeat Your Story in the Coupon or the Closing - To learn more about this author, visit Brad Sugars's Website.

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About the Author


Brad Sugars
(Visit Brad's Website)
You'll love reading the articles here by Brad Sugars, his advice is real world and comes from having literally founded the business coaching industry in 1993. Brad is the Founder and CEO of ActionCOACH, the World's #1 Business Coaching Company. Having Coached literally tens of thousands of business owners and executives you'll find ActionCOACH and Brad Sugars will fill your head with strategies and ideas on how you can make your business work for you.
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