A HEALTHY COMPANY CULTURE FOR A HEALTHY BOTTOM-LINE
A HEALTHY COMPANY CULTURE FOR A HEALTHY BOTTOM-LINE
So, what exactly is an “organizational culture” – sounds like something growing on your walls – and why is it the key to business success?
Your organizational, or company culture, is in essence the foundation upon which you operate, and the deal breaker for young talent seeking the right professional fit. It includes such things as:
• the way you make decisions;
• what you reward and how you do it;
• how and what you communicate;
• whether you operational structure is rigid or flexible;
• how you problem-solve (top-down or horizontally?).
Companies still operating in “last century” mode – what’s called the “Autocratic-Bureaucratic” design – will experience
• high turn-over (a terrible waste of company resources),
• poor customer service performance, and
• heightened risk through constant, unresolved conflict and a fear-based mentality, just to name a few maladies responsible for poor business outcomes.
Companies operating from “Collaborative-Democratic” design principles now emphasized in all the best Schools of Management, will experience the opposite –
• staff loyalty for low turn-over (a huge boon to the bottom-line right there),
• thorough and inspired service performance, and
• reduced liability risk from increased ethical behavior and healthy problem-solving.
Just the names of the design principles alone tell you much about the difference between the two approaches, but here’s where it gets a little tricky. Many companies think they’ve created a great work environment, just to learn with a little surface-scratching that they are unwittingly undermining their own efforts through such culture-busters as
• insufficient use of best-practices for enhanced staff performance;
• poorly developed policies & procedures and/or operational systems/tools, and
• a lack of actual knowledge about what motivates their employees vs. what they think will do the trick.
If you’re serious about stepping ahead in your competitiveness, making significant strides in growth, and sustaining consistent profitability, invest in assessing – and if need be, changing – your company culture, to one that has been proven to best reap these results. Look at it this way, if it’s right for the likes of Whirlpool, Lenscrafters, and Coca-Cola, it will serve you well, too.
A HEALTHY COMPANY CULTURE FOR A HEALTHY BOTTOMLINE - To learn more about this author, visit Terri Benincasa's Website.
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Companies making the greatest strides in the three major success areas - competitiveness, profits, growth - know something that struggling ones seem to ignore or refuse to tackle – they have dedicated time and resources to creating and maintaining a healthy organizational culture.
So, what exactly is an “organizational culture” – sounds like something growing on your walls – and why is it the key to business success?
Your organizational, or company culture, is in essence the foundation upon which you operate, and the deal breaker for young talent seeking the right professional fit. It includes such things as:
• the way you make decisions;
• what you reward and how you do it;
• how and what you communicate;
• whether you operational structure is rigid or flexible;
• how you problem-solve (top-down or horizontally?).
Companies still operating in “last century” mode – what’s called the “Autocratic-Bureaucratic” design – will experience
• high turn-over (a terrible waste of company resources),
• poor customer service performance, and
• heightened risk through constant, unresolved conflict and a fear-based mentality, just to name a few maladies responsible for poor business outcomes.
Companies operating from “Collaborative-Democratic” design principles now emphasized in all the best Schools of Management, will experience the opposite –
• staff loyalty for low turn-over (a huge boon to the bottom-line right there),
• thorough and inspired service performance, and
• reduced liability risk from increased ethical behavior and healthy problem-solving.
Just the names of the design principles alone tell you much about the difference between the two approaches, but here’s where it gets a little tricky. Many companies think they’ve created a great work environment, just to learn with a little surface-scratching that they are unwittingly undermining their own efforts through such culture-busters as
• insufficient use of best-practices for enhanced staff performance;
• poorly developed policies & procedures and/or operational systems/tools, and
• a lack of actual knowledge about what motivates their employees vs. what they think will do the trick.
If you’re serious about stepping ahead in your competitiveness, making significant strides in growth, and sustaining consistent profitability, invest in assessing – and if need be, changing – your company culture, to one that has been proven to best reap these results. Look at it this way, if it’s right for the likes of Whirlpool, Lenscrafters, and Coca-Cola, it will serve you well, too.
A HEALTHY COMPANY CULTURE FOR A HEALTHY BOTTOMLINE - To learn more about this author, visit Terri Benincasa's Website.
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Dianne CramptonDianne Crampton is an executive leadership coach, team consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. - Visit Dianne Crampton's Website |
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Jeff FosterWebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas. We specialize in internet consulting & internet marketing. - Visit Jeff Foster's Website |
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Staging DivaDebra Gould, aka The Staging Diva®, is President of Six Elements Inc., an internationally recognized home staging company. Inspired by many requests from aspiring home stagers wanting to start similar businesses, Gould created the Staging Diva Home Staging Business Training Program. Gould has trained over 1000 Staging Diva Graduates worldwide to start staging businesses. Buying decorating and selling six of her own homes in four years lead to an interest in real estate staging which she turned into a career with the launch of sixelements.com in 2002. Since then she has staged hundreds of homes in addition to teaching home staging training. Gould is the author of several home staging resources including a series of popular ebooks made up of a Design Guide, Color Guide and Portfolio Guide. For more information about Debra Gould visit stagingdiva.com. - Visit Staging Diva's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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