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Are You Paying Attention To Your People?

Are You Paying Attention To Your People?

It’s amazing how many get to positions of organizational leadership while lacking emotional intelligence. Lack of or poor EI costs organizations more money than you can imagine. I’ve been quoted as saying “People take jobs because of people and leave jobs because of people”. The organization can be the most amazing place in the world but if the manager doesn’t value people as people and see their human side rather than only what they can produce, those people will ultimately be discouraged, feel undervalued and sooner than later leave. There is more to a company than bottom line. You can show profit yes, but if your people are coming and going like a revolving door, it’s costing big bucks to replace them. That alone can very well cut into profits and jeopardize organizational sustainability and success.

In his book ‘Go Put Your Strengths to Work: Six Powerful Steps to Achieve Outstanding Performance”, Marcus Buckingham said “Study unproductive teams and you'll discover that the teammates argue a lot. Study successful teams and you'll learn they argue just as much. To find the secrets to a great team, you have to investigate the successful ones to figure what's going on in the space between the arguments.” Look at the EI in that space and you’ll understand why they’re successful.

Being smart is no longer enough. It’s been proven time and time again that people want to be noticed for who they are as much as what they do. In conversation with some of the most experienced executive coaches in the world, we looked at the EI and EQ factor in organizations as well as those who offered coaching to their staff. It’s apparent that organizations that support staff through coaching retained their staff for a much longer period. It was also apparent that organizations that were world class and known as powerful, successful companies, integrated coaching into their day to day business and staff support and growth systems. It’s now becoming a matter of haves and ‘have-nots’. Many clients are looking to see how organizations that service them in some way treat their staff. This is becoming a major factor in the contracting process. Clients want to know that their consultant, representative, or contact will be around for awhile. Let’s face it, if an organization can’t support and grow their people, how in the world will potential clients expect them to do the same when supporting them and their businesses?

Bottom line is, hiring a coach is far less expensive than what it will cost your organization if you don’t.





Are You Paying Attention To Your People - To learn more about this author, visit Donna Karlin's Website.

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Anne Barr
Anne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website

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John Brennan
John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website

Stephanie Robey
Stephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals.

She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com   Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences.  Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University.

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Donna Karlin
(Visit Donna's Website)

Donna Karlin, CEC, founder of 'A Better Perspective' has pioneered the specialized practice of Shadow Coaching with global senior organizational leaders. Donna is an author, speaker and lectures internationally. In response to widely expressed interest to her highly successful and innovative approach to coaching, she established the School of Shadow Coaching™ to enable others to learn the practice.

Donna’s work has been written up in Fast Company Magazine, The National Post, The Globe and Mail, The New York Times, The Boston Globe, Personal Success Magazine, as well as in numerous online articles including BusinessListening.com, The Training Report, and SelfGrowth.com. She recently co-authored the best selling book ‘101 Great Ways to Improve Your Life’ with Zig Ziglar, Brian Tracy and Jim Rohn. Donna writes a weekly column for Fast Company called “Jumping Into the Deep End of Leadership” and her blog Perspectives™ is subscribed to by readers from 139 countries. She has a proven track record in developing sustainable leadership.



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