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Communication Skills and the Power of Words

Written by: Gloria Starr

Article Overview: Increase your personal and professional magnatism through Communication Mastery and the words you select.

Communication Skills and the Power of Words

A few years ago, I was interviewed along with five other image and etiquette consultants to train the entire staff of a large hotel in Toronto, Canada. At the close of my interview, I said "I'd be simply delighted to work with you and train your staff." The words "Simply delighted" were the tipping point and won me the contract with this prestigious hotel. The Human Resource Director later told me that the words "simply delighted" were mandatory words to be used by all staff members when interacting with all hotel guests.

Other powerful words to position yourself for greatness are:

You radiate confidence

I'm honored to have you on the team

You light up a room when you enter

Your name suits you so well

I admire you for your __________

Your commitment to perfection always impresses me

Thank you so very much

You have been a wonderful friend

Think, act and behave like an Ambassador. You are an Ambassador for yourself, your company and your country. In a world of average, you can shine above all others and be recognized, promoted and acknowledged as a person of excellence.

In today's highly competitive and ever-changing business environment, it is not enough to treat clients, associates and staff the way you would like to be treated. Understanding each individual and how they would like to be treated is the key to successful business and personal relationships.

The foundation of personal and professional success lies in understanding yourself and others. The Personal Communication Profile helps you to understand your strengths and immediately be able to identify the communication styles of others. This leads to instant repport.

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Article Tags: ambassador, business environment, communication profile, communication styles, confidence, greatness, hotel guests, human resource director, mandatory words, nbsp, personal communication, personal relationships, powerful words, prestigious hotel, professional success, staff members, successful business, tipping point, toronto canada, understanding yourself and others



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