Don't Underestimate the Power of Communication Effective communication is an essential skill set in both our business and personal lives. As a certified NLP practitioner (Nero-Linguistic Programming), I have experienced the power of mastering the art of rapport.
The human brain processes information and stores our life experiences in the modalities of visual, auditory, kinesthetic, olfactory and gustatory. In other words we remember things using our five senses.
Research indicates that seeing, feeling and hearing are the three main modalities and each person operates primarily in one of these main modalities. Instant rapport can be established by matching and mirroring the person we are interacting with. The results are dramatic!
To apply this valuable skill set it is imperative to become aware of the language pattern they are speaking in. Are they using VISUAL words such as: see, focused, crystal clear, it appears to me, you get the picture, take a dim view and a sight for sore eyes?
Or perhaps they are using AUDITORY words such as: it sounds like, I gave him an earful, that's unheard of, that rings a bell, tongue-tied, just say it or tuned in.
The other main modality is KINESTHETIC and this person will use words like: pull some strings, it boils down to, you can sense, can you imagine, touch base with, a pain in the neck and lay your cards on the table.
When you have determined the style of communication the other person is most comfortable using, respond in the same manner and express your thoughts and ideas using the same modality. This is a sure-fire technique to establish rapport and people buy from those they know, like and trust.
With a little practice this skill set will become second nature and ensure a huge advantage in the communication game.
Don't Underestimate the Power of Communication - To learn more about this author, visit Gloria Starr's Website.
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Gloria Starr
(Visit Gloria's Website)
Gloria Starr, President and Founder of
Global Success Strategies, Inc.
Established 1983. www.gloriastar
r.com
Areas of expertise include impression
management, business and dining etiquette
and communication skills.
Ms. Starr has been recognized by the
United States Government as a consultant
of extraordinary ability and talent and
ranked in the top 5% of consultants
worldwide.
The Society for the Advancement of
Consulting awarded Ms. Starr "Excellence
in Consulting and Coaching."
Clients include Hunt Oil, Seagate
Technology, Oracle, Hunt Refining, Levi
Strauss, Automation Technologies, Procter
and Gamble, the United States Pentagon,
the United States Army, United Gulf Steel,
Destiny's Child, Cunard Cruise Lines,
Princess Cruise Lines and the Hong Kong
and Canadian Board of Trade
Her trademarked programs the Executive
Finishing School, the Modern Day Finishing
School and the Professional Athletes
School have been conducted worldwide.
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