Success Tips for More Effective Communication
When people communicate openly and express feelings and emotions
they form a bond of trust. Positive emotional feedback between people balances,
regulates and influences their vital body rhythms and keeps them healthier.
Emotional connection with someone is achieved through non-verbal signals
such as eye contact, the positive nodding of the head, a smile and through
a style of conversation that includes some self-disclosure.
As you both reveal more, trust builds when you discover things that are similar
to both of you. Trust breaks down when you discover crucial aspects that cause
you and or the other person a values conflict.
An example of a values conflict/break in trust would be if you are dating someone
and find out that they are a smoker and you are not. If smoking bothers you, this
will be a values conflict that moves you away from that person emotionally.
Send the wrong signals through your body language or use the wrong words when
interacting with someone and you will break the fragile bonds of communication.
Pointing at someone may indicate that they have done something wrong or did
not meet your approval. On the other hand, an open handed gesture, with the
palm facing up indicates acceptance and approval.
Pay close attention to the words someone uses. Do they use picture words,
words of sound or feeling words? The language of NLP (neuro-linguistic programming)
provides great insight in to someone.
When you learn to match and mirror someone's body language, the person believes
that you are like them. When you use similar words in the same modality, you will
establish a stronger rapport with them.
Example: a visual person uses words like see, picture and visual. An auditory
(hearing) person uses words like sounds good, rings true to me, and clear as a bell.
A kinesthetic (feeling) person uses words like soft, touch, feels and feeling.
When you understand the NLP techniques for rapport building, trust builds rapidly
between people.
Combine NLP Rapport Building Skills with the People Mastery Profiling and you
will become a masterful communicator.
BENEFITS: You will build a better relationship with family members, be more popular
and become a more trusted friend and employee. You will be able to influence people
easily and showcase your leadership skills. People of influence experience more happiness,
are more confident and benefit from greater job security.
Success Tips for More Effective Communication - To learn more about this author, visit Gloria Starr's Website.
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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