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Having your cake and eating it too
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| Guest post by: Howard Miller |
Article Overview: A common trap and pitfall for managers to avoid
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Free Download - Jumping to Conclusions By Howard Miller |
Having your cake and eating it too
Do you find yourself or others using phrases which you really don't understand?
One of my clients is climbing the management ladder at his company, taking on more responsibility and more ownership.
Looking at how best to deal with direct reports of all levels, from the outstanding to the mediocre to the below average, always presents challenges.
While focused on a discussion on one of his reports, I said it sounds like you want to have your cake and eat it too.
His response was he never understood this statement. Who wouldn't eat the cake if they had it?!
It made me pause. While I can't remember the exact reason I said this statement I do know I was using a common expression which, in a general way, means one thing and I didn't consciously think it could mean anything else. (According to Wikipedia, the expression having your caking and eating it too is similar to the phrases, you can't have it both ways and you can't have the best of both worlds.)
But the reality is catch phrases don't mean the same thing to everyone. The assumption they do leads to misinterpretation, miscommunication and judgment on the expression.
I was fortunate my client communicated (and challenged) me on the expression. It got me to rephrase what I was talking about.
But how many of our direct reports will not say anything, yet interpret the catch phrase differently then how you mean it? What could be the consequences?
When we think about common phrases we use before or while we use them:
- We can explain what we mean when we use that phrase
We can ask the person we're talking to how they interpret the phrase
We might not use the phrase! Then we can start having our cake and eating it too!
Article Tags: communications, manager traps to avoid, motivation
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About the Author: Howard Miller RSS for Howard's articles - Visit Howard's website Howard Miller teaches management skills to new managers, seasoned managers, entrepreneurs and executives. He is on the faculty of AMA (American Management Association) and teaches courses including Skills for New Managers, Increasing Managerial Effectiveness, and Successfully Managing People). Topics include delegation and motivation methodologies, conflict, how to deal with difficult people, understanding values and behavior, feedback and listening skills. Clients include mid-range to large companies such as the IRS, Blue Cross Blue Shield, IBM, state government, public school districts, and non profit organizations. Howard also does executive and business coaching with the Ken Blanchard organization. Howard is the author of two book; You're Full of Shift, which contains short stories which demonstrate shifting difficult situations to opportunities and The Manager Trap: 13 ½ Pitfalls to Avoid which showcases common traps and pitfalls managers fall into including using a 4 letter word beginning with F that they should avoid! Click here to visit Howard's website Jumping to Conclusions The Pity Party Glad to Be Sad The questions which lead to nowhere I want them to want to be motivated to be on time |
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