How Are Your People-Management Skills?
How Are Your People-Management Skills?
Here is an interesting find from a recent Hackett Group survey of 200 global organizations (source: HR Professional, Aug/Sept. 2008) when asked to discuss talent management practices:
More that 75% of participants rated people-management skills as very important.
I bet that you are not surprised. Me either. The fact is almost everyone, whether employee, employer, entrepreneur or customer can see the benefits of good people-management.
So here is the next part of the survey results:
Only 19% of senior managers, 10% of mid-level managers and 8% of supervisors were rated highly effective at managing people!
WOW.
Why is there such a discrepancy between what we know we want and the actual results of managers in the workplace? This leads to many questions that you can ask yourself when self-evaluating.
1 – Am I as a manager trained in people-management skills, or advanced communication skills? What is available to continuously improve?
2 – Do I have a way to find out what my employees really think of my management skills or the other manager’s skills? Can an anonymous survey be done?
3 – What do my employees really want? How do they define people-management?
4 – Do my employees feel comfortable coming to me to discuss their needs without feeling intimidated or out of line?
The topic of people-management deals with issues like communication, interpersonal skills, leadership, assertiveness, conflict and many others. If you know of a highly effective manager maybe you can find an opportunity to sit down and pick their brains on how they developed their style. Ask them what books or courses they would recommend, or to tell stories of managers that influenced them. No matter what position we are in at work, we are all in pursuit of excellent management skills.
How Are Your PeopleManagement Skills - To learn more about this author, visit Ric Phillips's Website.
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How would your employees rate your people-management skills?
Here is an interesting find from a recent Hackett Group survey of 200 global organizations (source: HR Professional, Aug/Sept. 2008) when asked to discuss talent management practices:
More that 75% of participants rated people-management skills as very important.
I bet that you are not surprised. Me either. The fact is almost everyone, whether employee, employer, entrepreneur or customer can see the benefits of good people-management.
So here is the next part of the survey results:
Only 19% of senior managers, 10% of mid-level managers and 8% of supervisors were rated highly effective at managing people!
WOW.
Why is there such a discrepancy between what we know we want and the actual results of managers in the workplace? This leads to many questions that you can ask yourself when self-evaluating.
1 – Am I as a manager trained in people-management skills, or advanced communication skills? What is available to continuously improve?
2 – Do I have a way to find out what my employees really think of my management skills or the other manager’s skills? Can an anonymous survey be done?
3 – What do my employees really want? How do they define people-management?
4 – Do my employees feel comfortable coming to me to discuss their needs without feeling intimidated or out of line?
The topic of people-management deals with issues like communication, interpersonal skills, leadership, assertiveness, conflict and many others. If you know of a highly effective manager maybe you can find an opportunity to sit down and pick their brains on how they developed their style. Ask them what books or courses they would recommend, or to tell stories of managers that influenced them. No matter what position we are in at work, we are all in pursuit of excellent management skills.
How Are Your PeopleManagement Skills - To learn more about this author, visit Ric Phillips's Website.
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John AlexanderJohn has taught keyword research and SEO skills to small groups of business owners and Webmasters from over 80 different countries world wide since 2002. John is also the Director of Search Engine Academy ; Co-director of Training at Search Engine Workshops offering live, SEO Workshops with his partner SEO educator Robin Nobles, author of the very first comprehensive online search engine marketing courses at SEO Training Online and the SEO Workshop Resource Center. I look forward to hearing from you! - Visit John Alexander's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Communication Coach - My company, 3V Communications, focuses on interpersonal skill development, professional communications and personal growth. On this blog I will post newsletters, tips for communication, notices of upcoming workshops, and thoughts and resources relevant to the world of communication.
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Ric Phillips Video - Communication Coach Ric Phillips is invited once again to be on CBC News TV on January 01 2009 to discuss how we can apply the coaching G.R.O.W. model to achieve our goals and New Year resolutions. You will see a 'calmer' more subdued Ric in comparison to his 2008 interview. Watch and compare and then go set some goals!!!
(CommunicationCoach.ca)
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