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Professional Emailing - Top Ten Tips

Professional Emailing - Top Ten Tips

1 – Remember that people only have your words, phrases and punctuation to try to understand and ‘feel’ your meaning, so choose them carefully. Be concise and not too emotional. Stick to the point of the correspondence.

2 – Do not use CAPITALS as it looks like you are SHOUTING.

3 – Do not write emails that are too long, as email predominantly is used for quick communication, especially in North America.

4 – Use the Subject line wisely, so people can understand exactly what the email is regarding. In sales (and spam mail), asking an intriguing question in the subject line is a common technique.

5 – When finished, review your email and ask yourself if the tone of your email sounds personal or professional, and does this match your intention, and the intended recipients’ expectations?

6 – ‘Emoticons’ cannot be used in professional communications, unfortunately.

7 – Remember the permanency of your emails. Before you click ‘send’ ask yourself “Am I comfortable with this email being seen by the CEO of this company, if it ever were?” Edit what does not sound clear or professional. Emails are forever.

8 – Remember to always use face to face or even telephone communications instead of emails, whenever possible, to increase the chance of being clearly understood. Remember that only 7% of our communication is done on a verbal level.

9 – Remember to reply promptly, even when you are busy. Try not to put off replying to people for too long, as some people are sensitive and feel they are being ignored and will feel resentment, or start bombarding your inbox or voicemail. I understand a busy person gets a ton of emails a day and you must prioritize. However if you are taking the time to read or skim an email, you can take an extra 30 seconds to respond at that moment, even just to say “thanks” or “ok” or “will be in touch soon” or “great, thanks”. Etc.

10 – Have a goal when checking email. Some people open up their inboxes and then start to read some, respond to others, review old ones, etc. Then they look up at the clock and realize they have been ‘checking’ email for an hour. Too much productivity is lost. Try to have a priority list, a goal, a time limit etc. set up before you open your inbox.





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George Ludwig
George Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website

David Barr
David Barr is the President of Venture Opportunities, Inc. David has been a professional business broker/intermediary since 1980 focusing on General Business Brokerage and Mergers and Acquisitions representing client transaction value from $400,000 to $20,000,000. Mr. Barr has handled the sale of over four hundred and fifty companies. David earned a university degree from the State University of New York majoring in economics and business. David holds the Mergers and Acquisition Master Intermediary and the Certified Business Intermediary designations from the International Business Brokers Association. He is also a Senior Business Analyst and a Texas licensed Real Estate Agent. For more information about David and Venture Opportunities, visit www.bizdealmaker.com. - Visit David Barr's Website

Anne Barr
Anne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website

John Brennan
John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website

Jay Kubassek
(Jay's Full Bio: EvanCarmichael.com/jaykubassek)  In five years, Canadian-born entrepreneur Jay Kubassek went from selling mufflers at a Midas franchise to revolutionizing Internet marketing with the 2004 launch of CarbonCopyPRO, a online marketing education company, now worth over $20 million with customers in over 160 countries.

 

As an independent film producer, his upstart film fund Aliquot Films is currently producing a films with Spike Lee and Abel Fererra (starring Ethan Hawke and Dennis Hopper.)

 

Jay's entrepreneurial spirit is irrepressible. He’s the owner of five companies, a professional speaker and trainer, international real estate developer/investor, extreme sport enthusiast and emerging philanthropist. 

 

Jay resides in NYC with his wife Jamie, son Milo and dog Cooper.  Visit Jay's official website: www.JayKubassek.com - Visit Jay Kubassek's Website


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Ric Phillips
(Visit Ric's Website) Ric Phillips is a Communication Coach and Trainer. His company, 3V Communications, specializes in training individuals and teams in interpersonal and professional communication skills by synchronizing your Verbal, Vocal & Visual communications. For more information on how you can communicate with confidence and clarity, please visit http://www.CommunicationCoach.ca. Invest in your success!

Ric Phillips is a Gold author on EvanCarmichael.com
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