Ric Phillips Articles

The Rule of 75% - Click To Read Article
Do you know the rule of 75% when it comes to public speaking and presentations? I do, but I had forgotten it briefly. It came back to bite me over the weekend, so I would like to take this opportunity to share it with you, so you can avoid making the same mistake I did in your upcoming seminars, workshops, meetings, speeches, public speaking and presentations.

The 7Cs of Effective Communication - Click To Read Article
When we are communicating face to face, over the phone or even through email, we must remember to reduce our chances of miscommunication by incorporating these seven fundamentals of effective communication.

The 3P's of Effective Communication - Click To Read Article
Sometimes we forget the simple rules in life. Sometimes though, simple is best. This article provides a straight-forward formula to always have in the back of your head whenever you are talking face to face, over the phone or via email. The 3P's are the keys to true communication. Use them every day and at all times, especially in the workplace!

Surviving Public Speaking - Top 10 Tips - Click To Read Article
All entrepreneurs have to do it, so there is no sense running from public speaking. Embrace your opportunity to share your company vision to others, even if it is a large group and the hot spotlight is on you! I hope these tips, which I use myself, will help you be more comfortable with public speaking or making speeches to strangers.

The Complexity and Power of Words - Click To Read Article
The interesting thing about words is that they have different meanings to different people, even when using the same language, due to the way we process, filter and finally understand information. What does a word mean to you? Does it mean the exact same thing to every member of your family, community, country or language group? Learn how to interpret words and their emotional impact.

Surviving the Work Christmas Party - Top 7 Tips - Click To Read Article
Attending a holiday work function is a great way to relax and enjoy yourself with co-workers. But what if you end up doing something you regret? It is better to be pro-active in managing your image and ensuring there are no embarrassing rumours about you on the following Monday morning at work. Read on to learn how to avoid such a disaster.

Successful Networking Top 10 Tips - Click To Read Article
Networking - we all have to do it, but some of us fear it more than a manual labour job. It is probably connected to our fear of public speaking and fear of public rejection. Here is a neat list of the top 10 things you can do to ensure your networking event goes smoothly and comfortably and produces results for you.

Social Media Communications - To Tweet or Not to Tweet! - Click To Read Article
Do you Twitter? Are you unsure if and how you should use social medium websites like Twitter, Facebook, YouTube and MySpace? This article gives you some quick Dos and Don'ts of using current social media.

Professional Emailing - Top Ten Tips - Click To Read Article
Entrepreneurs need excellent communication skills, and cannot take any part of it for granted. Sometimes we get a bit lazy or thoughtless with emails, but that is a danger. Emails reflect our attitude and the attitude of our company, so we must take care to ensure professional communication strategies are used, even in emails. Here is a top ten list of quick tips to help you send the right message with your emails.

Know Your Worth Before Selling Yourself - Click To Read Article
How many of you are looking for a job or interviewing candidates for positions? How many of you are attempting to influence and persuade others on a daily basis? Life is full of negotiations and opportunities to sell yourself. The question to ask yourself is am I good at it?

Is a Fear of Phoning Killing Relationships? - Click To Read Article
It is surprising to note how many people have a fear of calling someone to avoid embarrassment. Too often, it is especially ESL (English as a Second Language) learners who really shy away from calling when they should. This article is about a lost opportunity due to such a situation.

How Are Your People-Management Skills? - Click To Read Article
What percentage of managers, supervisors and entrepreneurs are excellent at managing people? A recent survey was done asking this question and the results may surprise you. The fact is all entrepreneurs need to have great management skills, and at the heart of that is interpersonal skills. Read on to find out the percentages and how to self-assess you and your staff.

How Do You Speak to Yourself? - Click To Read Article
Having excellent communication skills means not only being careful what you say to others, but being extra careful as to what message your own brain is receiving on a daily basis. Read on to learn how negative self-talk affects you in a bad way.

G.R.O.W. Yourself in 2009 - Click To Read Article
Coaches like myself use this model to assess and identify new client goals and visions, and set a path to success. You can use this for yourself as well. Enjoy!

Essential Top 7 Communication Skills for Entrepreneurs - Click To Read Article
As a communication coach, trainer and yes entrepreneur, I get the chance to run workshops for entrepreneur and small business organizations, as well as personally coach entrepreneurs, consultants and other coaches. Each year the titles of the workshops may change but the core values do not. The question we must ask ourselves is what are the essential communication skills entrepreneurs need? I want to share them with you, so you can start to develop your talents as quickly as possible, and assess your personal and team communication strengths and weaknesses.

Do Not Abuse Voicemail - Click To Read Article
Many of us have to deal with voicemail throughout the day. We are receiving voicemails from companies or individuals who are unclear in how they sound or what they want, and that adds frustration to our day. Then we also need to leave others messages, and if we are not prepared we too can end up frustrating people. Here is some practical guidance on not abusing voicemail.

Customer Service in Japan - Click To Read Article
When travelling to Japan is is hard not to notice the politeness of the people, especially so in the shops, malls and businesses. It is well worth a look at how and why they seem to have or at least present perfect customer service.

Communicating With Your Bank - Click To Read Article
Entrepreneurs need to be prepared with facts and effective communication skills when they visit their local bank, or when a new banking relationship is being established. Do not take it lightly. Follow this quick advice to get the most out of your relationship with your bank and bank managers.

Control Your Attitude to Improve Your Communications - Click To Read Article
Are you curious why some people allow themselves to get into arguments and altercations over seemingly nonsense issues? Isn't it sad how some people cannot show restraint, especially during this supposedly festive season? Read on to learn my conflict management philosophies and what keeps me out of trouble.

Body Language Quick Hints - Click To Read Article
Body language is an interesting art, but it does not need to be obscure. I have been studying it for many years and the fact is that there are some simple things that can be done right now to increase how you feel inside and how you look to others. There are more covert body language rules out there, but for now, let's start with a quick list of helpful tips that you can incorporate immediately into your daily life.

Assist Your Listener - Click To Read Article
Have you ever heard the saying that a great communicator is a great listener? That is true. The article below discusses how you can be a better speaker so that others do not have to struggle to be a great listener. It is a reminder to be aware at all times of your audience and your speaking style.

7 Tips to Communicate Calmly - Click To Read Article
I was asked recently to be on a television show as their communication expert. My job was to help a family who tended to scream and yell at each other a lot, and did not seem to enjoy family time to say the least. Here is a little bit about my day with them, and the same 7 tips I gave them on communicating calmly and more effectively.

7 Negative Results of Over-Sharing Personal Info at Work - Click To Read Article
First of all let’s look at what is over-sharing. It is when a person, perhaps a co-worker, manager or other boss engages in lengthy personal conversations with you or when they carry on about their personal life at work. Why would they do that? Read on...


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