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Ric Phillips Articles

Written by: Ric Phillips

How to Communicate Like a Good Manager - Click To Read Article
This article shares valuable tips on effective people management using the 3Vs of communication: verbal, vocal and visual. It also shares some tips for those leaders and managers who use English as a second language.

R-E-O Improves Your Listening & Management Skills - Click To Read Article
Active listening skills are important to utilize in your everyday life in the workplace or at home. Passively listening while multi-tasking several things will give the impression that you are not paying attention, and could cause people to avoid you or maybe even resent you! If you are an entrepreneur or a manager, then you need people to trust you and follow your vision and direction. People must feel that they are being heard and respected, in order for them to return the favour!

Surviving the Work Christmas Party - Top 7 Tips - Click To Read Article
Attending a holiday work function is a great way to relax and enjoy yourself with co-workers. But what if you end up doing something you regret? It is better to be pro-active in managing your image and ensuring there are no embarrassing rumours about you on the following Monday morning at work. Read on to learn how to avoid such a disaster.

Phone Calls: Top 10 Tips for Professional Communication - Click To Read Article
Here is a summary of the best practices for excellent communications over the phone, whether you are calling or receiving a call. Study these to improve your professional tone and ability to handle difficult calls.

The Rule of 75% - Click To Read Article
Do you know the rule of 75% when it comes to public speaking and presentations? I do, but I had forgotten it briefly. It came back to bite me one weekend last year, so I would like to take this opportunity to share it with you, so you can avoid making the same mistake I did in your upcoming seminars, workshops, meetings, speeches, public speaking and presentations.

The Complexity and Power of Words - Click To Read Article
The interesting thing about words is that they have different meanings to different people, even when using the same language, due to the way we process, filter and finally understand information. What does a word mean to you? Does it mean the exact same thing to every member of your family, community, country or language group? Learn how to interpret words and their emotional impact.

Surviving Public Speaking - Top 10 Tips - Click To Read Article
All entrepreneurs have to do it, so there is no sense running or hiding from public speaking. Embrace your opportunity to share your company vision to others, even if it is in front of a large group and the hot spotlight is on you! I hope these tips, which I use myself, will help you be more comfortable with public speaking and making speeches in general.

The 3P's of Effective Communication - Click To Read Article
Sometimes we forget the simple rules in life. Sometimes though, simple is best. This article provides a straight-forward formula to always have in the back of your mind whenever you are talking face to face, over the phone or via email. The 3P's are the keys to true communication. Use them every day and at all times, especially in the workplace!

Successful Networking Top 10 Tips - Click To Read Article
Networking - we all have to do it, but some of us fear it more than a manual labour job. It is probably connected to our fear of public speaking and fear of public rejection. Here is a neat list of the top 10 things you can do to ensure your networking event goes smoothly and comfortably and produces results for you.

Social Media Communications - To Tweet or Not to Tweet! - Click To Read Article
Do you Twitter? Are you unsure if and how you should use social medium websites like Twitter, Facebook, YouTube and MySpace? This article gives you some quick Dos and Don'ts of using current social media.

Professional Emailing - Top Ten Tips - Click To Read Article
Entrepreneurs need excellent communication skills, and cannot take any part of it for granted. Sometimes we get a bit lazy or thoughtless with emails, but that is a danger. Emails reflect our attitude and the attitude of our company, so we must take care to ensure professional communication strategies are used, even in emails. Here is a top ten list of quick tips to help you send the right message with your emails.

How to Negotiate without Compromising Everything - Click To Read Article
An entrepreneur needs to negotiate for pricing, supplies, with clients, etc. and we cannot be intimidated into giving up everything. At the same time, we don't want to come off as a bully either. Please read on...

Know Your Worth Before Selling Yourself - Click To Read Article
How many of you are looking for a job or interviewing candidates for positions? How many of you are attempting to influence and persuade others on a daily basis? Life is full of negotiations and opportunities to sell yourself. The question to ask yourself is am I good at it?

Is a Fear of Phoning Killing Relationships? - Click To Read Article
It is surprising to note how many people have a fear of calling someone to avoid embarrassment. Too often, it is especially ESL (English as a Second Language) learners who really shy away from calling when they should. This article is about a lost opportunity due to such a situation.

Confidently Asking for a Raise in Salary - Click To Read Article
As a self-employed Communication Coach & Trainer, I have to ask for money all the time from new and existing clients and companies. The rate changes depending on content, materials, location, hours, etc. and I have to be able to confidently quote a price without worrying about haggling and arguing. In this article I share some useful tips with you on negotiating salary or rate of pay.

Customer Service in Japan - Click To Read Article
When travelling to Japan it is hard not to notice the politeness of the people, especially in the shops, malls, restaurants and other businesses. It is well worth a look at how and why they seem to have or at least present perfect customer service. We could learn a lot from them!

How Do You Speak to Yourself? - Click To Read Article
Having excellent communication skills means not only being careful what you say to others, but being extra careful as to what message your own brain is receiving on a daily basis. Read on to learn how negative self-talk affects you in a real bad way.

How Are Your People-Management Skills? - Click To Read Article
What percentage of managers, supervisors and entrepreneurs are excellent at managing people? A recent survey was done asking this question and the results may surprise you. The fact is that all entrepreneurs need to have great management skills, and at the heart of that must be interpersonal skills. Read on to find out the percentages and how to self-assess yourself and your staff.

The 7Cs of Effective Communication - Click To Read Article
When we are communicating face to face, over the phone or even through email, we must remember to reduce our chances of mis-communication by incorporating these seven fundamentals of effective communication.

Essential Top 7 Communication Skills for Entrepreneurs - Click To Read Article
As a communication coach, trainer and yes entrepreneur, I get the chance to run workshops for entrepreneur and small business organizations, as well as personally coach entrepreneurs, consultants and other coaches. Each year the titles of the workshops may change but the core values do not. The question we must ask ourselves is what are the essential communication skills entrepreneurs need? I want to share them with you, so you can start to develop your talents as quickly as possible, and assess your personal and team communication strengths and weaknesses.

Control Your Attitude to Improve Your Communications - Click To Read Article
Are you curious why some people allow themselves to get into arguments and altercations over seemingly nonsense issues? Isn't it sad how some people cannot show restraint, especially during this supposedly festive season? Read on to learn my conflict management philosophies and what keeps me out of trouble.

G.R.O.W. Yourself in 2009 or 2010 or 2011... - Click To Read Article
Coaches like myself use this model to assess and identify new client goals and visions, and set a path to success. You can easily use this for yourself as well. Enjoy!

Do Not Abuse Voicemail - Click To Read Article
Many of us have to deal with voicemail throughout the day. We are receiving voicemails from companies or individuals who are unclear in how they sound or what they want, and that adds frustration to our day. Then we also need to leave others messages, and if we are not prepared we too can end up frustrating people. Here is some practical guidance on not abusing voicemail.

Communicating With Your Bank - Click To Read Article
Entrepreneurs need to be prepared with facts and effective communication skills when they visit their local bank, or when a new banking relationship is being established. Do not take it lightly. Follow this quick advice to get the most out of your relationship with your bank and bank managers.

Body Language Quick Hints - Click To Read Article
Body language is an interesting art, but it does not need to be obscure. I have been studying it for many years and the fact is that there are some simple things that can be done right now to increase how you feel inside and how you look to others. There are more covert body language rules out there, but for now, let's start with a quick list of helpful tips that you can incorporate immediately into your daily life.

Assist Your Listener - Click To Read Article
Have you ever heard the saying that a great communicator is a great listener? That is true. The article below discusses how you can be a better speaker so that others do not have to struggle to be a great listener. It is a reminder to be aware at all times of your audience and your speaking style.

7 Tips to Communicate Calmly - Click To Read Article
I was asked recently to be on a television show as their communication expert. My job was to help a family who tended to scream and yell at each other a lot, and did not seem to enjoy family time to say the least. Here is a little bit about my day with them, and the same 7 tips I gave them on communicating calmly and more effectively.

7 Negative Results of Over-Sharing Personal Info at Work - Click To Read Article
First of all let’s look at what is over-sharing. It is when a person, perhaps a co-worker, manager or other boss engages in lengthy personal conversations with you or when they carry on about their personal life at work. Why would they do that? Read on...

Referred by: http://www.eslincanada.com



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